高中英语人教版(2020新)必修第一册Unit2 Travelling Around Listening and Talking-课件.pptx

1、 In this class, you will 1.listen and get the main idea of a natural telephone conversation and infer the two speakers relationship; 2.analyze how the phone call is developed and what polite and formal expressions are used; 3. role-play a phone call to make a reservation. Learning objectives Have yo

2、u ever made any reservations? A dinner table? A hotel room? What should we reserve before or while we travel? a hotel room flight/train tickets tickets for some scenic spots . Warming up 预定 When we talk about these reservations, what words or expressions come into your mind? Warming up travel date(s

3、) preferred time departure city & arrival city one way or return tickets flight class (first/business/economy class) method of payment kind of room (2 single beds, double bed, king bed) check in/check out special requests 1. What are the two speakers talking about? Buying a plane ticket. 2. What is

4、the relationship between the two speakers? An airline reservation agent and a customer. Listening and answering Relationship between two speakers? Why? W: Skies Airlines. How can I help you? M: Id like to buy a plane ticket from The way they speak (tone, intonation, language) : polite and formal: si

5、r, would you like to , Id like to , thank you, may I ask , please Listening and answering What information should be included when we book an airline ticket? departure city & arrival city travel date one way or return preference name method of payment Thinking Please listen again and take down the s

6、pecific information. departure city & arrival city travel date one way or return preference name method of payment Listening and note-taking departure city & arrival city travel date one way or return preference name method of payment from London to Paris on the 23rd of December the 9:30 flight one

7、way business class Robert Williams by credit card Listening and gap-filling Listening and gap-filling How may I help you? / How can I help you? I want to buy / Id like to buy Which do you prefer? / Which would you prefer? Listening and gap-filling Opening I help you?to buy a plane ticket Talking abo

8、ut time are you travelling? On the 23rd of December. How can Id like On what date Listening and gap-filling Talking about what you prefer There are two flights Which ? Would travel business class or economy? book a return flight this time? The 9:30 flight, please. to travel business class. No, . Im

9、taking the train back. do you prefer you like to Would you like to Id like thank you Listening and gap-filling Other information your name, sir? Robert Williams. Payment to pay? By credit card. May I have May I ask how you would like After listening How to make a formal and polite conversation? Unde

10、rline the formal and polite expressions. W: Skies Airlines. How can I help you? M: I d like to buy a plane ticket from London to Pairs. W: Certainly, sir. On what date are you travelling? M: On the 23rd of December. W: There are two flights that day Which do you prefer? W: Would you like to travel b

11、usiness class or economy? M: Id like to travel business class. After listening W: Would you like to book a return flight this time? M: No, thank you. Im taking the train back. W: May I have your name, sir? W: Robert Williams. W: Thank you Ive made your booking. May I ask how you would like to pay? M

12、: By credit card. W: OK, wait just a second, please After listening Read aloud: . How can I help you? Id like to Certainly, sir. Which do you prefer? Would you like to ? No, thank you. May I have your name, sir? May I ask how would you like to pay? Wait just a second, please. Analyzing Please read t

13、hrough the table in Activity 2 and see how their dialogue is developed. Opening date preferred choices other information such as name method of payment Analyzing 1. Is this a complete conversation? 2. What should a complete conversation include? Analyzing Starter: “Skies Airlines.” the name of the c

14、ompany Linking phrases: “Certainly, sir.”, “Thank you.”, and “OK, wait just a second, please.” Closing: reconfirm, “Thank you for flying with us.” Other ways to start or end? Organizing your thinking Organize all the related information with the help of a mind map. Organizing your thinking polite &

15、formal expressions starter, linking phrases closing Role-playing polite & formal expressions starter, linking phrases closing Role-playing Imagine you are making plans for the holiday. Choose one of the situations on Page 29 and role-play a phone call with a partner. Example Example Example Example

16、Sample conversation A: Happy Hotel. How can I help you? B: Id like to book a room. A: Certainly, sir. On what dates would you like to stay? B: From the 4th to the 7th of November. A: We have rooms with 2 single beds, double bed, and king bed available. Which do you prefer? B: Id like a king bed, ple

17、ase. Oh, and could I have a non-smoking room? A: All of our rooms are non-smoking. Do you have any other special requests? B: Yes, Id like to have a room with a view. Oh, and a quiet room. Ill really need to get some rest. A: That can certainly be arranged. B: And does your hotel have Internet? A: T

18、here is free WiFi throughout the hotel for guests, and we also have computers and Internet in our business centre where you can use at no extra charge. May I have your name, sir? B: John Peters. A: Thank you, Mr. Peters. So, I have you down for a room with a view and a king-size bed from the 4th to

19、the 7th of November. Check-in time is after 12:30 p.m., and check-out time is before 11:00 a.m. All of our rooms come with a complimentary breakfast. May I ask how you would like to pay? B: By credit card. A: OK, wait just a second, please . 赠送的 Role-playing It is your turn. Summary a reservation ph

20、one call. listening skills: speakers relationship content words vs. exact words formal and polite expressions when making a reservation. how a reservation phone call is developed and what information is usually included and role-played. Homework 1. Polish and role-play the phone call with your partner again. 2. Write down your dialogue.