SLII情境领导1参考11原版教材课件.ppt

1、 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Future1 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Context1 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Context2 1994 The Ken Blanchard Compani

2、es.All rights reserved.Do not duplicate V042602The Context8 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Situation1 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Situation3 1994 The Ken Blanchard Companies.All rights reserved.Do

3、not duplicate V042602The Situation4 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Situation5 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Situation6 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602判断发

4、展阶段的模型判断发展阶段的模型决策点2 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Leader1 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Leader2 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Leader4指导行为指导行为 结构结构(

5、Structure)组织组织(Organize)教导教导(Teach)督导督导(Supervise)评估评估(Evaluate)1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Leader5 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Leader7支持行为支持行为 询问询问(Ask)倾听倾听(Listen)促成促成(Facilitate)解释解释(Explain)

6、鼓励鼓励(Encourage)1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Leader16 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Leader17 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Leader18 1994 The Ken Bl

7、anchard Companies.All rights reserved.Do not duplicate V042602The Leader19 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602发展能力和承诺的发展能力和承诺的6 6个步骤个步骤1.1.告诉下属要做什么。告诉下属要做什么。2.2.向他向他/她示范。她示范。3.3.让他让他/她尝试。她尝试。4.4.紧密观察他紧密观察他/她的表现。她的表现。5.5.取得进步时给与赞扬或再次指导。取得进步时给与赞扬或再次指导。6.6.随着技能

8、和承诺状态的改变而调整领导型态。随着技能和承诺状态的改变而调整领导型态。1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602帮助判断发展阶段的五个关键问题帮助判断发展阶段的五个关键问题1.1.具体的目标和任务是什么？具体的目标和任务是什么？2.2.部属所表现出来的完成目标的知识和技部属所表现出来的完成目标的知识和技能有多强或者多好？能有多强或者多好？3.3.部属的可转移技能有多强？部属的可转移技能有多强？4.4.部属的动力、兴趣或热情有多少？部属的动力、兴趣或热情有多少？5.5.部属的自信程度

9、有多少？部属的自信程度有多少？1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602处理倒退现象的四个步骤处理倒退现象的四个步骤1.1.家庭作业。用型态家庭作业。用型态3 3来分析现在的状况。来分析现在的状况。2.2.必要时用型态必要时用型态2 2来重新讨论目标或纠正方来重新讨论目标或纠正方向。向。3.3.花更多时间来观察和督导并给出反馈。花更多时间来观察和督导并给出反馈。4.4.必要时向他描述持续不良表现的后果。必要时向他描述持续不良表现的后果。1994 The Ken Blanchard C

10、ompanies.All rights reserved.Do not duplicate V042602The Application2 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Application3 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Application4建立伙伴关系建立伙伴关系/约定领导型态约定领导型态准备：准备：l 将情境领导将情境领导

11、IIII模式教给部属模式教给部属l 说明主要的责任范围说明主要的责任范围步骤：步骤：1.1.约定目标约定目标2.2.评估部属的发展阶段评估部属的发展阶段 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Application5建立伙伴关系建立伙伴关系/约定领导型态约定领导型态3.3.约定领导型态（目前的以及未来的）约定领导型态（目前的以及未来的）4.4.约定领导行为约定领导行为5.5.约定双方保持联络的方式和频率约定双方保持联络的方式和频率 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Application6 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Application9 1994 The Ken Blanchard Companies.All rights reserved.Do not duplicate V042602The Application10