2roomreservation教学讲解课件.pptx
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1、Unit 2 Room ReservationUnit 2 Room ReservationHotel EnglishHotel EnglishWhich department is responsible for room reservations?Teaching and learning aims:1.Knowing how to make a call to book a room for the certain client(s)2.Master and use the expressions used to provide you idea(s)of what you want.3
2、.Knowing how to ask others some certain things 4.Practise yourself(students)listening,reading,speaking and translating ability.Studying(Teaching)proceduresTask:text Room Reservation(p22)1.(Ask students to)read the text silently,then answer the questions in Ex.3A.(p23)2.Analyze the text as checking t
3、he answers,and(ask students to)translate some expressions and sentences.language points:(1)The hotel will hold rooms for guests till check-out time on the day following the expected day of arrival.饭店将为客人保留房间直至应到日的第饭店将为客人保留房间直至应到日的第二天下午。二天下午。Check-out time 结帐离店时间,一般在结帐离店时间,一般在中午中午12点,现在很多酒店改为下午点,现在很多
4、酒店改为下午2点前。点前。Text related informationHotel Room ClassificationHotel rooms mainly include:single room 单人房单人房 double room 双人房双人房 standard room标准房标准房(twin-bed room with bath,TWB)triple room 三人间三人间 suite room 套房套房 特殊客房:如残疾人客房(特殊客房:如残疾人客房(Handling Room)内景房(内景房(Inside Room)外景房()外景房(Outside Room)角角房(房(Corn
5、er Room)连通()连通(Connecting room)相邻房)相邻房(Adjoining Room)套房(套房(Suite Room):):普通套间(普通套间(Junior Suite)豪华套间(豪华套间(Deluxe Suite)立体套间(立体套间(Duplex Suite)总统套间(总统套间(Presidential Suite)床具种类床具种类 单人床(单人床(Twin-size Bed););双人床(双人床(Double-size Bed):):p大号双人床(大号双人床(Queen-size Bed)p特大号双人床(特大号双人床(King-size Bed)隐蔽床(隐蔽床(Mu
6、rphy Bed);婴儿床(婴儿床(Baby Bed);加床(加床(Extra Bed)Rollaway Bed.Exercise 4B(p25-26):B.Match the guests requests with the reservationists response.n1D 2A 3F 4B 5C 6ETask:Dialogues Listen to Dialogue 1-A Room Reservation Call.(P17-18)Study(Explain)some important words and expressions,then(ask the students to
7、)translate some sentences.language Points1.Be willing to help 表示愿意帮忙表示愿意帮忙 我能为你效劳吗?我能为你效劳吗?Can I help you?What can I do for you?How can I help you,sir?May I help you?Is there anything I can do for you?2.Id like to reserve a twin-bed room with bath,with a view,if possible.reserve=book/make a reservat
8、ion3.For which date?请问都是哪几天?=Which date would that be?=When do you need the room?您什么时候需要客房?4.Hold on,pleaseSorry to have kept you waiting.Im afraid we only have two single rooms available at that time.Ask a guest to wait a minute 请对方稍候请对方稍候Just a moment,please.One minute/moment,please.Could you wait
9、 a minute,please.Hang on,please.to have done sb.doing-动词不定式的完成时态。动词不定式的完成时态。available是后置定语,修饰是后置定语,修饰rooms.意思是意思是可用房可用房间间。5.We have no other vacancies.=we are booked out.Do you have any vacancies tonight?(Do you have a room available for tonight?)6.Could you tell me the room date,please?room rate 房价
10、房价The current rate is$150 per night.现行房价是每个晚上现行房价是每个晚上150美金。美金。Whats the rate per night?per night=one/a night:每一晚每一晚7.4oo yuan RMB per night per room,with breakfast.=4oo yuan RMB per night per room including breakfast.including+sth.=sth.included:包括包括We have six classes a day,including English.=We ha
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