HP公司项目管理培训-英文版(-59张)课件.ppt

1、2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 1Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty PhaseWORLD-WIDEPROJECT MANAGEMENTMETHODOLOGYFocusPM Applying FocusPM for Non-Project ManagersInitiation Phase Planning and Proposal PhaseSup

2、port PhaseSelection PhaseImplementation PhaseWarranty Phase2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 2Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty PhaseTodays Topicsn Project Management Initiativen History of Developmentn Conten

3、t and Strategy n Required inputs to FocusPMn Key Business Pointsn Methodology Overviewn Benefits of FocusPMn Why choose HP?FocusPM:It will change the way we do business.Jim Sherriff2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 3Initiation Phase Planning and Proposal PhaseSupport PhaseSel

4、ection PhaseImplementation PhaseWarranty PhaseCurrent Staten The size and complexity of solution projects have been consistently growingn Different result while delivered by different PM(even excellent)n Project Managers use methodologies inconsistently n Best practices are not captured,shared,or re

5、used n The Project Managers role,responsibility and authority are not clearly definedn Client dissatisfaction and low profitability are issues in many projects 2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 4Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplement

6、ation PhaseWarranty PhaseFuture Staten Projects are a major contributor to our profitabilityn Clients perceive our Project Management as one of HPs competitive advantages n The Project Manager is perceived as a highly desired job within HP with clear authority and responsibility to make projects a s

7、uccessn Using a single global methodology and tools contribute to successful projectsn Knowledge capture and reuse greatly increase the effectiveness of our Project Managers2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 5Initiation Phase Planning and Proposal PhaseSupport PhaseSelection P

8、haseImplementation PhaseWarranty Phase2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 6Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty PhaseProject Management Initiative Objective 2:nClearly define role and authority as well as measures,

9、rewards,and scoping of Project ManagersObjective 3:nRapidly enhance our Project Management capability through development and hiringObjective 1:n Enable the implementation of a consistent Project Management methodology world-wide2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 7Initiation P

10、hase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty PhaseRole of Project Managern Responsible for profitability(scope/terms&conditions/cost/schedule)of projectn Key role in selling process-qualifying project and recommending GO/NO GOn Assesses and manages risk du

11、ring selling and delivery process n Manages project team during the projectn Manages relationship between clients and HP/partners/subcontractorsn Major relationship with CBM,CBL&Principal Consultant in pre-salesn Drives the success of the project2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedP

12、age 8Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty PhasePMs are Empowered to:n Have sole accountability for profitability of projectsn Have a major responsibility in the selling processn Have authority to be the only manager of project deliveryn

13、 Have authority to be the major interface to client during the project Does NOT mean that Project Manager is the most important person for project success-entire HP Team is important for project success2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 9Initiation Phase Planning and Proposal

14、PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase WORLD-WIDEPROJECT MANAGEMENTMETHODOLOGYFocusPMInitiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 10Initiation Phase Pla

15、nning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase History of Developmentn Project Managers asked for a more professional methodology for planning and implementing projects nBased on previous principle(CPLC)&HP best practicesn November 1996 initial strategy,Januar

16、y 1998 Final ReviewnWW Review Team2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 11Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase Compared to Previous MethodologyH Is consistent with the Project Management Institutes(PMI&Prince2

17、standards)H Incorporates HP best practicesH Provides rigor and detail in the planning phasesH Includes a robust toolkit in the planning and implementation phasesH Meets the need of Project Managers to manage increasingly larger and more complex projects2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP Rest

18、rictedPage 12Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase Benefits of FocusPMH Improved HP bottom line by cutting losses on projectsH Ensures consistent world-wide approach to client projects(will be used by HPC,ISBU,and OSD)H Developed u

19、nder leadership of global HPC/ISBU Steering CommitteeHIncorporates WW HPC/ISBU best practices and industry standard Project Management methods and terminology(PMI and Prince2)H Can be used for any type of project(Scaleable)H Provides a full set of forms,tools and templatesHIncludes a rigorous proces

20、s for assessing/managing risk2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 13Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty PhaseComponents of FocusPM Guide,Manual and all Tools on the Web Continuous Improvement accessed through the W

21、eb Web based Knowledge Sharing(Project Snapshots and Best Practices)Documentation Management System(under investigation)n Documentation Methodology Guide(Phases/Activities/Tasks)Reference Manual(Processes and Techniques)Toolkit(Forms,Templates and Examples)Quick Reference Card(Quick Overview)n Elect

22、ronic Toolsn Training and Communication Applying FocusPM for Project Managers-2 days Applying FocusPM for Non-Project Managers-1/2 day Internal Presentations for HPC and Sales External slide set Sales slide set Web based training-Qtr 3(Virtual University)2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP Re

23、strictedPage 14Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase Key Strategiesn Consistent quality criteria and measuresn Knowledge sharing and re-use(Project Snapshots)n Sequence of activities and tasks (Bid Plan,Design,Plan,Propose,Negotiat

24、e)n PM process measurements by phase,i.e.,Quality Reviews n Quality reviews-process and content(local process)n PM Methodology for Project Managersn Scaleable:Use on all projects2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 15Initiation Phase Planning and Proposal PhaseSupport PhaseSelec

25、tion PhaseImplementation PhaseWarranty Phase n Review Criteria for each Tool/Outputn Quality reviews in each FocusPM Phase and ActivityQuality in FocusPM2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 16Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation

26、PhaseWarranty Phase FocusPM:Scaleable for All ProjectsVery large,complex projectSmall projectMedium-sized projectHow?Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 17Initiation Phase

27、Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase Methodology Structure of FocusPMPhaseActivityTaskProcessOutput*(Tools)Input*Dont confuse Output with Client Deliverables2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 18Initiation Phase Planning and

28、Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase FocusPM Methodology Overview2.1 Prepare Technical Solution2.2 Develop Project Scope Statement and WBS2.3 Develop Project Schedule2.4 Establish Project Resource Requirements2.5 Develop Project Risk Management Plan2.6 Develop

29、 Additional Preliminary Project Plans2.7 Develop Project Budget2.8 Resolve Inconsistencies in Project Plan2.9 Perform Project Plan Quality Review2.10 Prepare and Present Client Proposal2.11 Perform Planning and Proposal Quality Review Activities3.1 Reach Agreement on Proposal3.2 Produce Final Propos

30、al and Project Baseline3.3 Complete Contract3.4 Perform Selection Quality Review Activities4.1 Start Up Project4.2 Conduct Project ControllProject Plan ExecutionlSchedule Tracking and ControllFinancial Tracking and ControllHuman Resources Mgt.lCommunications Mgt.lQuality ControllRisk ManagementlChan

31、ge ControllConfiguration Mgt.lContract and Procurement Mgt.4.3 Implement SolutionlManage to the Project Plan Project Teams Client Expectations Project DeliverableslPerform Client AcceptancelTransfer to Warranty and Support4.4 Close Project Implementation4.5 Perform Implementation Quality ReviewActiv

32、ities5.1 Fulfil Warranty Commitments5.2 Perform Warranty Quality ReviewActivities6.1 Initiate Post-Warranty Support Services6.2 Perform Support Quality ReviewActivities1.1 Appoint Project Manager1.2 Estimate Bid Effort of Engagement1.3 Perform Quality Review of Engagement1.4 Request Authorisation to

33、 BidActivitiesPHASE1.0INITIATION2.0PLANNING ANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORT2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 19Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase Required Inputs(From Princip

34、al Consultants,Solution Consultants)ImprovedWin RatioandRepeatableBusiness FocusPMMethodology Local Authorisation Form Opportunity Investigation(AO,SBC,etc.)Request for Proposal(RFP)Invitation to Quote(ITQ)Signed Risk Opportunity and Analysis Model(ROAM)2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP Res

35、trictedPage 20Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase IT WILL CHANGE THE WAY WE DO BUSINESS-Jim Sherriffn Following FocusPM is mandatory for PMsn The Project Plan content is used in the proposaln Planning components(Design and Projec

36、t Plan)can be deliverable templates in a consulting projectn HPs service methodologies(from FOIs)are included in the development of the WBSn The Project Plan is the basis for the contract and becomes the Addendum to the contract-(Not the Proposal)n New Roles and Responsibilities for PMs and othersn

37、Scalability-all activities and tasks requiredKey Business Points2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 21Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phasen If required resources are not available,PM escalates the issues and

38、stops the project -Rescheduling occurs upon start-upn Checkpoints in the FocusPM Bid Plan require management approval before proceeding -Bid Plan-Presales-Project Plan-Implementation-Proposal-Submission-Client negotiated proposal changes-Scope changesKey Business Points(Continued)2022-10-24IntlnoA4(

39、Version 3/2-Apr-1999)HP RestrictedPage 22Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty PhaseThe Project Manager is responsible forn leading the delivery of large integrate solution and for key steps in the sale of solution n overall project plan

40、,budget,schedule,staffing.n overall risk management and profitability n making a recommendation to management(GO/NO GO decision)n effectively applying the FocusPM Methodology to solution project2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 23Initiation Phase Planning and Proposal PhaseSu

41、pport PhaseSelection PhaseImplementation PhaseWarranty Phase n is the single point of contact with client n is the Business Manager for the projectn is accountable for the agreed-upon margin for the project n manages all people resources on the projectn is accountable to Senior Managern must have al

42、l change control requests approved by HP Management and Clientn provides performance feedback on all project team members at major milestones and project close-out-aligned with HP Consulting Couselee Review ProcessDuring the Project,the Project Manager2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP Restr

43、ictedPage 24Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseWarranty Phase FocusPM Methodology Overview2.1 Prepare Technical Solution2.2 Develop Project Scope Statement and WBS2.3 Develop Project Schedule2.4 Establish Project Resource Requirements2.5 Devel

44、op Project Risk Management Plan2.6 Develop Additional Preliminary Project Plans2.7 Develop Project Budget2.8 Resolve Inconsistencies in Project Plan2.9 Perform Project Plan Quality Review2.10 Prepare and Present Client Proposal2.11 Perform Planning and Proposal Quality Review Activities3.1 Reach Agr

45、eement on Proposal3.2 Produce Final Proposal and Project Baseline3.3 Complete Contract3.4 Perform Selection Quality Review Activities4.1 Start Up Project4.2 Conduct Project ControllProject Plan ExecutionlSchedule Tracking and ControllFinancial Tracking and ControllHuman Resources Mgt.lCommunications

46、 Mgt.lQuality ControllRisk ManagementlChange ControllConfiguration Mgt.lContract and Procurement Mgt.4.3 Implement SolutionlManage to the Project Plan Project Teams Client Expectations Project DeliverableslPerform Client AcceptancelTransfer to Warranty and Support4.4 Close Project Implementation4.5

47、Perform Implementation Quality ReviewActivities5.1 Fulfil Warranty Commitments5.2 Perform Warranty Quality ReviewActivities6.1 Initiate Post-Warranty Support Services6.2 Perform Support Quality ReviewActivities1.1 Appoint Project Manager1.2 Estimate Bid Effort of Engagement1.3 Perform Quality Review

48、 of Engagement1.4 Request Authorisation to BidActivitiesPHASE1.0INITIATION2.0PLANNING ANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORT2022-10-24IntlnoA4(Version 3/2-Apr-1999)HP RestrictedPage 25Initiation Phase Planning and Proposal PhaseSupport PhaseSelection PhaseImplementation PhaseW

49、arranty Phase Key Decision:-HPs Response to Client InputLocal Authorisation FormOpportunity InvestigationRequest for Proposal(RFP)Invitation to Quote(ITQ)Risk and Opportunity Analysis Model(ROAM)OutputProject Manager AppointmentClient RequirementsProject Mission and ObjectivesBid PlanBid Quality Rev

50、iewLocal Authorisation FormActivities1.1 Appoint Project Manager1.2 Estimate Bid Effort1.3 Perform Quality Review of Engagement1.4 Request Authorisation to Bid1.0INITIATION2.0PLANNING ANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORT1.0 Initiation Phase-OverviewObjective:Manage HPs oppor