商务英语有关商业道德课件.ppt
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- 商务英语 有关 商业道德 课件
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1、Customer Service Group11.5What is ethics?Genesis Focus Fundamental questions History ProfileWhat is business ethics?Profit maximization Social responsibilityDilemma?British Broadcasting CorporationBritish Broadcasting Corporation SCOTLAND SCOTLAND Yard is now Yard is now pursuing 340 pursuing 340 li
2、nes of inquiry lines of inquiry in the in the Jimmy Jimmy Savile Savile abuse abuse case involving case involving 40 potential 40 potential victimsvictims The key pointThe key point MediaMedia Another case(Princess Kate)Another case(Princess Kate)Immediate interest or long-Immediate interest or long
3、-term self-destructionterm self-destructionEthics will prevailEthics will prevailKeep ethics in heart Keep ethics in heart My name is Hisense Who have copied my homework?Hisense?Germany Siemens Hisense?Im Chinese or German?Beat a registered trademark.Is it smart business mind or commercial moral dec
4、ay?not come singly but in pairs ABC of CSRThe1235248 项韵项韵 LAWWhat is CSRElements of CSRCSR IssuesCase StudiesWhat is CSR?The EU defines CSR as a concept whereby businesses integrate social and environmental concerns in their daily operations and in their interaction with their stakeholders on a volu
5、ntary basis.Environment Consumers Employees Communities Stakeholders What is CSR?CSR is not an add-on to how business is run;it is increasingly at the core of how business does business.Its about very best business practice.Elements of CSRCSR issues 1.Environmental Protection 2.The Sustainable Devel
6、opment of Products&Services 3.Recycling&Saving Economy 4.Protect Rights&Interests of Clients&Consumers 5.Maintain Rights&Interests of EmployeesCSR issues 6.Stakeholder Engagement 7.Support Bottom of the Pyramid 8.Management Systems of CSR 9.Provide Education Opportunity 10.Supply ChainCase Studies 1
7、.GreenWood Forest Park GreenWood Forest Park,located in Felinheli,North Wales,was opened in 1993 as an environmental education centre all about trees and forests.GreenWood Forest Park Low or zero energy to run Low maintenance Require the use of visitor energy to enjoyGreenWood has made efforts to re
8、duce carbon footprint.GreenWood Forest Park The success of the case:It doesnt consume too much human capital and economic cost.The Small Cinema of Huayi华谊华谊“零钱电影院零钱电影院”The Small Cinema of Huayi华谊华谊“零钱电影院零钱电影院”The small cinema will become the place where childrens dreams begin.The plan will also open
9、 their understanding of the world.hank youTMoral behavior can inspire and encourage all staff enthusiasm for occupation the staff:Devoted loyalty law-abiding,honest fair competition collaboration innovationMoral behavior can prevent and inhibit the negative effects On the economic benefit and social
10、 benefit:Not onlyEconomic benefit.But alsoThe value of life;Social activities;Consumer interest;Community spirit;The natural ecological balance.Moral behavior can prevent and inhibit the negative effects on the Competition and cooperation:doTo improve the operation and management;Improve the quality
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