肯尼亚ICT行业市场调查报告英文课件.ppt
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1、Copyright IDC.Reproduction is forbidden unless authorized.All rights reserved.1AgendaqProject Backgroundq Market Overview (Key Indicators 2019,Kenya IT Market Value(US$M)Forecast 2019-2019,Kenya IT spend by Vertical segments)q ICT Ecosystem Overview -Vendor Survey(market Structure,challenges,opportu
2、nities,Vendors performance,outlook)q International Benchmarkingq ICT Skills Survey Highlightsq Residential Usage and Penetration Highlightsq Business Survey Highlightsq RecommendationsCopyright IDC.Reproduction is forbidden unless authorized.All rights reserved.2Project BackgroundCopyright IDC.Repro
3、duction is forbidden unless authorized.All rights reserved.BackgroundSurvey Objectivesq Understanding the Kenyan ICT Ecosystem and trends in the market.q Sizing the ICT Market and its sub segments(hardware,software,services,etc)in Kenya.q Compiling a baseline of key ICT KPIsq Benchmarking key Kenya
4、ICT indicators against six countriesq Understanding the ICT Skills availability,demand and gapsSurvey Highlightsq Aims to provide ground-breaking primary research that encompasses numerous market sub-segments and different stakeholdersq It will leverage on existing secondary market research in order
5、 to consolidate existing discrete market informationq It will have a repeat cycle to gauge the progress and impact of KICTB and other stakeholders initiatives.q The survey is consultative as well where multiple stakeholders are both respondents(i.e.What are your issues?)and also beneficiaries(i.e.Wh
6、at to do?)q Timely to augment development of existing KICTB projects Pasha centres(rural access),Tandaa(digital content),Wezesha(asset financing)as well as other government ICT initiativesCopyright IDC.Reproduction is forbidden unless authorized.All rights reserved.4Kenya ICT Market OverviewCopyrigh
7、t IDC.Reproduction is forbidden unless authorized.All rights reserved.5Market OverviewKenya ICT Market Key IndicatorsCopyright IDC.Reproduction is forbidden unless authorized.All rights reserved.6Market Overview ICT Spending by Technology AreasCopyright IDC.Reproduction is forbidden unless authorize
8、d.All rights reserved.7Market Overview Spending by Vertical SectorsCopyright IDC.Reproduction is forbidden unless authorized.All rights reserved.8Kenya ICT EcosystemCopyright IDC.Reproduction is forbidden unless authorized.All rights reserved.9Kenya ICT EcosystemStructureCopyright IDC.Reproduction i
9、s forbidden unless authorized.All rights reserved.10Kenya ICT EcosystemHighlights 1/2qThere are an estimated 20-30 vendors present in the market most of whom rely on a small pool of major distributors and Tier 1 Value Added Resellers(VARs)and Dealers who combined account for the bulk of ICT Business
10、 in Kenya estimated at nearly 50-60%.qOn average PC and Printer vendors each have between three to four distributors and at least six other partners(dealers and systems integrators)each at different market levels.qAt the lower part of the pyramid are Tier 2 VARs and dealers,estimated to number more
11、than 100 players and whose focus is part of the SME segment,the SMME and home user segment.These are players who typically do not have a country wide presence and would largely be found operating at a provincial level or even a national level(where SMEs have such a presence to require nationwide ser
12、vices)but at a smaller scale nonetheless.qThese Tier 2 firms are mostly Kenyan owned companies serving other Kenyan owned businesses and occasionally securing parts of relatively good contracts in the government and education segments,where procurement of goods or services may require a local player
13、.Copyright IDC.Reproduction is forbidden unless authorized.All rights reserved.11Kenya ICT EcosystemHighlights 2/2qThe Tier I players largely comprise companies with both a national and regional presence,and in most instances are majority foreign owned companies spinning off regional offices in Sout
14、h Africa,UAE,India among other countries.qOwing to having a good foothold in their parent regions,coupled with access to industry best practices,fairly solid skills bases and access to capital,such companies have been able to target the market segment that includes multinational companies(MNCs),larg
15、e enterprises and government,where such credentials bear heavily on decision making at this level.qVendor competition on channel partnerships has intensified with main distributors being sought after by other vendors to leverage on their reseller network.Thus multiple brand handling by the channels
16、is the norm even for channel partners who were loyal to certain vendors.qThe channel is maturing fast with thinning out of grey shipments.qTelcos and telco channels are now selling PCs.Copyright IDC.Reproduction is forbidden unless authorized.All rights reserved.12Kenya ICT EcosystemHighlights 2/2qV
17、endors are keen on setting up offices in Kenya to serve the East and Central Africa region.qVendors with a local presence enhance the brand image significantly as well as improve logistical support and increased marketing campaigns.qWith more vendors setting up locally,the market has seen an increas
18、e in both the number of channel partners.qGovernment initiatives including infrastructure development,regulatory reforms(licencing frameworks),investment in public access centres,e-government projects,content creation,device subsidies,have all had a very positive effect in transforming the market,st
19、imulating investment,ICT uptake and bolstering confidence in the overall ICT market.Thus vendors have registered positive growth over the last three years of between 15-15%in business and with some posting growth in headcount of between 25-50%Copyright IDC.Reproduction is forbidden unless authorized
20、.All rights reserved.13Kenya ICT EcosystemKenya as a regional HubAmong the countries Kenya based vendors have reach into from their Kenyan hub include:Uganda,Tanzania,Rwanda,Burundi,Ethiopia and Southern Sudan.Kenya is without doubt the regional hub for most vendors with a regional reach spanning be
21、tween three to six countries on average for vendors.Aside from being a hub,it is also a stepping stone for these vendors to set up operations in neighbouring countries but still maintaining somewhat centralized marketing,inventory and support functions at regional levels.Inherent in this structure a
22、re various opportunities including training,skills transfer,overall higher employment,technology leadership and increased investment.Copyright IDC.Reproduction is forbidden unless authorized.All rights reserved.14Kenya ICT EcosystemChallenges facedChallengesqCurrency fluctuation affecting importsqOv
23、erall low purchasing power especially in 2019 with high inflation putting pressure on disposable income.qTaxation on consumable products and unclear taxation framework to define various ICT imports.qProduct/Service quality perception vis a vis other competing products/services in the market(e.g.pro-
24、West stance or pro-more established brands)qLengthy customs procedures-demurrage costs passed on to users therefore higher prices.qSourcing highly qualified talent.qDoing business with the government procurement laws.Copyright IDC.Reproduction is forbidden unless authorized.All rights reserved.15Mar
25、ket OpportunitiesqSkills development.qFurther infrastructure investment mainly last mile access and quality of existing networks is crucial for more pervasive adoption.qReform tax environment to attract ICT investors.qAddressing the problem of counterfeit products(consumables,devices),with support o
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