（跨文化交流外教）13NonverbalCommunication课件.ppt

1、Kinesic CommunicationMovement of the Body in CommunicationTake out a blank paper and number it in the following way1.2.3.4.a.b.5.6.7.a.b.8.How much do you know about body language?1.According to psychologist Albert Mehrabian,of the total meaning of a spoken message,what percent comes from facial exp

2、ressions/other non-verbal communication?2.True or False:A smile is one of the few forms of nonverbal expression that has the same meaning all over the world3.The number of different communicative expressions Americans make with their face is:6,33,50,or 120?How much do you know about body language?4.

3、a.When negotiating,which countrys people has the longest eye contact?b.Shortest?-Japanese,Americans,Brazilians5.True or False:Counting on the fingers from 1 to 5 is a universal nonverbal gesture6.Which groups have the firmest handshakes?a.Vietnamese and Filipinosb.Germans and Americansc.Egyptians an

4、d MoroccansHow much do you know about body language?7.a.In which city do couples sitting in a caf touch each other most often?b.Least often?a.San Juan(Mexico)b.Parisc.London8.Worldwide,researchers have found approximately how many distinct units of nonverbal communication:250,500,750,or 1000?Answers

5、1.7%-meaning of words;38%how you say the words;55%facial expressions and other non-verbal communication2.False(in China,is a smile always happy?)3.334.Japanese-13%;Americans-33%;Brazilians-56%5.False-in India,some people count each joint of their fingers,but no thumb(12 per hand)6.Germans and Americ

6、ans7.San Juan-180;Paris-110;London-08.1,000 distinct forms of non-verbal communicationWhat is non-verbal communication?It involves all of those non-verbal stimuli in a communication setting that are generated by both the source and his or her use of the environment that have potential meaning for th

7、e source or receiver.Non-verbal Communication People in all cultures,whether high-or low-context,rely heavily on nonverbal behaviors to send messages The best known of these are probably gestures and facial expressions,but can also include other,less overt actionsWhat is the problem with non-verbal

8、communication crossing cultures?People from different cultures sometimes assign different meanings to the same behavior The intended message ends up being misunderstood Just as culture is a key factor in verbal communication,it plays a very important role for non-verbal communication:determining the

9、 meaning people assign to any given instance of non-verbal behaviorBehaviors Some behaviors have the same meaning in both cultures,resulting in successful communication Some behaviors have meaning in both cultures,but the meaning is different Some behaviors have meaning in one culture,but no meaning

10、 in another(so,either you dont send a message you do want to,or sometimes you send a message without meaning too)What can Non-Verbal Communication include?With your partner list as many different kinds of non-verbal communication you can think of.1.General Appearance and Dress2.Body Movement:Kinesic

11、s Putting finger across your throat England:slitting your throat Means youve had it,you cant take any more Could mean you or someone will die(perhaps a wish,perhaps a remark on the situation)Swaziland Means“I love you”Does this mean anything in China?3.Posture4.Gestures ok signal in America Japan an

12、d Korea it signifies money In Arab countries accompanied with barring of teeth signifies hostility Germany and Mexico it has vulgar connotations Tunisia it means“Ill kill you”5.Facial Expressions Smiles :)America:a smile is usually a sign of happiness Japan:Same as America,but it can also mask emoti

13、on or be used to avoid answering a question Korea:too much smiling is a sign of a shallow personWe often combine facial expressions and gesturesCase Study:Drawing in your cheeks and holding your arms close to your body would be understood by both British and Ethiopian cultures to mean thin.However,i

14、n Britain,this would be a compliment,but in Ethiopia,to be called thin is an insult.Why?6.Eye-Contact How long can you politely look at a person whom you are not talking with?How long can you politely at a person whom you are talking with?Most Western countries feel looking one in the eye is a sign

15、of respect Latin American and Caribbean cultures avoid eye contact to show respect.Gender differences as well as cultural:Women tend to maintain more eye contact than do men.7.Touch What kinds of touch between is appropriate between friends,family,and boyfriend/girlfriend?What does it mean?What do t

16、hese types of touches signify in different cultures?Handshake Walking arm in arm Hug Kiss 8.Smell What are the feelings associated with a particular smell?桂皮 Cinnamon9.Paralanguage(sounds but not words)How something is said,not words chosen Whats the meaning of this phrase?“What are you doing?”Sound

17、s but not words:Yuck,Ewww,Yum,whoops,uh-huh Chinese examples?10.Personal Space How close do you stand to a person who is a close friend?Teacher?A boy/girl you like?How does your distance from that person communicate something?Try it out with this activity Make a group of 4 people Each person choose

18、1 of the 7 forms of non-verbal communications to observe:Appearance&dress Body movement Posture Gesture Facial expression Eye contact Touch Personal spaceWhat is an observation?Observations Who does what non-verbal What do you think it means?Make 4 guesses For example:posture The young boy slouches(doesnt sit up straight)and his head is down.It means he is ashamed,embarrassed,nervous,or is showing respect to an elder.