西餐常用服务英语-课件.ppt

1、西餐常用服务英语自助餐自助餐 buffet 零点零点 alacarte送餐送餐room service自助餐自助餐 buffet迎宾常用语迎宾常用语问好（早、中、晚）Good morning(afternoon night)能告诉我你的房号吗或能方便出示一下你的房卡吗May I have you room number？Could you mind to show your room card 请跟我来，这边走Come with me plesae,this way please你 看坐这里 可以吗？Would you mind sitting here?请问您需要咖啡还是茶？Could yo

2、u like coffe or tea 我们的食物都在自助餐台，祝你用餐愉快The buffet is over there.Please help yourself.谢谢光临请慢走，欢迎下次光临，祝你好运Goog-bye see you next time,good luck自助餐自助餐 buffet服务员常用语服务员常用语 打扰下，我可以撤掉这个盘子吗Escuse me,can i take this plate away?不好意思我们的桌位已满，Im sorry the restaurant si full now请稍后，我们马上给你安排Just a moment please we w

3、ill arrange it for you right away你方便坐角落吗？Could you mind sitting over there in the corner 对不起，你是否介意和那位先生同坐一桌I am sorry would you mind sitting the table with that gentleman如果你愿意，可以先回房间休息下，我们有空位马上通知你You may have a rest in the room if you like,we will call you if have clear table at once自助餐自助餐 buffet 这个

4、桌子还没清理，请稍等下，我们马上为你清理出来 Iam sorry,just moment please,we will clear this table right away 请稍等我马上来收拾 Just a moment,im clear it right away 鸡蛋是需要双面还是单面 How could you like egg to eat?sunly side up or over 谢谢光临请慢走，欢迎下次光临，祝你好运 Goog-bye see you next time,good luck零点零点 alacarte迎宾常用语迎宾常用语问好Good morning(afterno

5、on night)请问你是自助还是零点Could you like buffet or alacarte请问你有预定吗Do you have a reservation请问你贵姓May i have you name 请问你一共几位用餐For how many people?你要坐靠窗的位子吗Could you like the table by the window对不起，那边桌子已经给预定了Escuse me,can i take this plate away?不好意思我们的桌位已满，Im sorry the restaurant si full now零点零点 alacarte迎宾常用

6、语迎宾常用语你方便坐角落吗？Could you mind sitting over there in the corner 对不起，你是否介意和那位先生同坐一桌I am sorry would you mind sitting the table with that gentleman如果你愿意，可以先回房间休息下，我们有空位马上通知你I am sorry that table is aready reserved这个位子可以吗？How about the table请坐Sit down please 不用谢，很乐意为你服务You are welcome i am glad to serve

7、you 请稍后，我们马上给你安排Just a moment please we will arrange it for you right away零点零点 alacarte服务员服务员餐前服务用语餐前服务用语这是我们的菜单，还有酒水单，请先看下here is our menu and drink list,give you time请问可以开始点单了吗、Are you ready to order now牛排需要几层熟呢？需要配什么汁我们餐厅有、How could you like it done?which souce could you like?We have got.对不起，这个品种

8、刚刚售完 I am sorry the variety are not any left 对不起，我们没有.你要试试.吗Sorry we havent.would you like to try.先生，我们这.很不错，我推荐你点一个Sir.is very good,i suggest you to order one.,这是你点的菜，请问有什么特殊要求吗？.,iam right?anything special you d like to have on the food对不起，请再重复一遍Sorry i peg you parden零点零点 alacarte我们的菜需要教长时间，你需要先喝点

9、什么呢我们这有、It takes quite some time for this dish to prepare,could you like something to drink frist我们有红白葡萄酒，啤酒 和各式软饮料We have got red,white wine,beer and different kind of softdrink请问需要加冰块吗？Do you need any iced blocks please咖啡是现在上还是饭后上The coffe drink now or after dinner这是你点的、酒，请问现在可以开吗Here si.,open now

10、?需要先试酒吗？Could you like to try the wine first?这个酒可以吗？The wine si ok 请慢用Enjoy youself零点零点 alacarte餐中服务用语餐中服务用语对不起，我到厨房给你催一下Sorry i tell the chef to hurry 打扰了，请问现在可以上菜吗I am sorry to disturb you shall i bing in you food now这是你的菜Here the.请问这个可以撤掉吗May i take it away 你的菜已经上齐，祝你用餐愉快You dish is all here,plea

11、se enjoy you lunch or dinner这个酒还要再来一瓶吗One more this wine需要来点甜品和咖啡Could you like same dessert or coffee零点零点 alacarte结帐服务用语结帐服务用语你一共消费。钱The total amount is 128 yuan,请问你是现金结账，挂房帐还是刷卡Do you pay the bill by cash,credit card or charge the room这是你的发票和找头，请收好Here is the receipt and change,keep it please 请在这里

12、签你的名字，请收好你的卡,谢谢Sign you name in here please,keep you card ,thank you 方便出示你的房卡吗，Show you room card please!请在这里写你的房号还有姓名，谢谢Sign you name and room number in here please,thank you 请问你对我们的服务还有菜肴有什么宝贵意见吗Do you have any opinion of today s order and servers谢谢你的宝贵意见，我们将努力改进Thanks for you precious opinion，we

13、will try our best to improve谢谢你的小费Thanks for you tips,请慢走，欢迎下次光临，祝你好运Good bye see you next time,good luck送餐送餐room service电话用语电话用语问好，这里是送餐服务，请问你有什么需要吗Good morning(afternoon night),room service，can i help you 请你根据送餐单选出你需要的食物Could you like something to order这是你点的。还需要什么吗You order the food.,i am right?co

14、uld you like anthing elers你需要喝点什么呢？Could you like something to drink 您对我们的菜肴有什么特殊要求吗Anything special you;d like to have on the menu你是挂房帐吗？Do you pay the bill by cash,credit card or charge the room你一共点了。结账方式是、我说对了吗You order the food.pay the bill by charge the room,all right?好的，我马上送到你房间All right we ll

15、 send it to you room right away 不好意思我们的送餐需要。时间，非常抱歉让你久等The room service will take.time,i am sory that keep you wait long time再见！See you later 送餐送餐room service送餐用语送餐用语你好，打扰了，送餐服务，请问我可以进来吗Excuse me,room sevice,may i coming?餐车放这边可以吗Here the dining car places may?这是你点的。请核对一下是否是这些？This is you order food.

16、Please check whether is these?这是你的账单，你总共消费、This is your bill,The total amount is 128 yuan你介意我们半小时后来收餐吗You minded that our a half hour afterward received meal祝你用餐愉快，再见送餐送餐room service 收餐电话用语收餐电话用语 Wishes you to dine happily,goodbye 你好，非常抱歉打扰你了，我们是送餐服务，请问我们方便过来收餐吗 Good night,i am so sorry that disturb

17、ed you,we are room service,could you mind that clear the dining car now 收餐用语收餐用语 请问对我们的食物和服务有什么宝贵意见吗 Do you have any opinion of today s order and servers 打扰了，再见祝你好运 Good night,调料seasoning 酱油soy sauce,，醋vinegar 芥末mustard 沙拉酱salad dressing 盐Salty 橄榄油olive oil 辣椒粉 Chili powder 橄榄汁olive juice 黑松露black t

18、ruffle果酱fruit juice 黑胡椒black pepper 白胡椒white pepper 糖Sugar 番茄酱Ketchup 器具器具appliance 牛排刀beefsteak knife 牛排叉Beefsteak fork 甜品刀Sweets knife 甜品叉sweets fork 黄油刀butter knife 鱼刀fish knife 鱼叉 fish fork 汤勺 spoon 甜品勺Sweets bucket 汤碗soup bowl 筷子chopsticks 碟子plate 牙签Toothpick 餐巾纸Paper napkin、餐巾 napkin桌布Table na

19、pkin 蜡烛Candle 吸管 straw 开瓶器 opener 冰桶 ice bucket 冰块 ice cubes 冰夹子ice tongs 菜品菜品dish 小吃snake 羊肉mutton pork 猪肉 pork 牛肉beef 鸡肉chicken 鸭肉duck 鱼fish 三文鱼salmon 面条 noodles 米饭 rice 混沌ravioli 鸡蛋 egg 披萨pizz 面包 bread 哈密瓜 hami-melon 西瓜 water-melon香肠sausage 茴香fennels 萝卜carrot 大蒜 garlic龙虾 lobstel明虾prawn 蟹 crab火箭菜

20、rocket vegetable 木瓜papaya 苹果 apple 香蕉banana 桔子 arange 桃 peach西红柿 tomato茄子eggplant 西芹celery豆 bean 香草vanilla 生菜lettuce 意大利面spaghetti 土豆potato 薯条 Potato strip 扇贝scallop汉堡Hamburg 三明治 Sandwich 生蚝oyster 巧克力Chocolate 冰激凌Ice cream 烹饪方式烹饪方式cooking way 炸Fried,、熏smokes，炒Roast 煎,fries,、烩braises，焗，烤Roasted，煮boil

21、s ，蒸Steams其他其他other 经理Manager领班foreman 服务员Services 厨师chef 收银casher 一分熟 rare三分熟medium rare 五分熟medium 七分熟well medium 全熟 well done 单面ones-side(sunly)双 面 two-side(over)，开胃菜appertize 汤soup 沙拉salad 水果 fruit 主菜 main course 海鲜 seafood 甜点dessert软饮 softdrink 果汁 fruit juice 冷饮 cold-drink热饮hot-drink 红酒 wine 鸡尾酒cocotail 咖啡coffe 茶tea 自助餐 buffet 零点 alacorte 套餐 table menu 吧员bartender