《服务外包英语》课件Unit 7 Project Management.ppt

1、Contents Passage Two4 Starting Up1Listening&Speaking2Passage One3Language Lab7Tips for Professionals 7Writing5Mini-project6Starting Up1.Have you heard of project management?Can you give a definition?Task One Discuss the following questions with your partner.Starting up-12.In your opinion,what factor

2、s lead to a successful project?Starting up-2Starting UpThe following pictures show two factors in project management,teamwork and leadership.Please discuss with your partner which one is more important towards the success of a project.Task Two Starting up-3Starting UpMatch the words 1)5)with the Chi

3、nese definitions A E.Task Three 1)project managerA.项目里程碑2)individual B.周报3)weekly reportC.团队建设4)team buildingD.项目经理5)project milestoneE 个人1)_ 2)_ 3)_ 4)_ 5)_ACEDBListeningListening&SpeakingDialogue OneDialogue TwoSpeaking TaskL-Task 1Listening&SpeakingDialogue One:Work Assignment 1.accessory:n.C usu

4、ally plural something added to a machine or to clothing,which has a useful or decorative purpose.附件，零件，配件；附属品；附加物；（常作accessories）（妇女的）装饰品Example：1)Accessories for the top-of-the-range car include leather upholstery,a CD player,electric windows and a sunroof.顶级车的为配件包括真皮内饰，CD播放机，电动车窗和天窗。2)She wore a g

5、reen wool suit with matching accessories.她穿着一件绿色的羊毛西装并戴着配套的装饰品Key Words and ExpressionsL-Task 1Listening&SpeakingDialogue One:Work Assignment 2.launch：v.I or T to begin something such as a plan or introduce something new such as a product开办,发动,发起Example：1)The scheme was launched a year ago.该计划在一年前开始

6、。2)The airline will launch its new transatlantic service next month.该航空公司将于下个月推出新的服务。Key Words and ExpressionsL-Task 1Listening&SpeakingDialogue One:Work Assignment 3.graphic:adj.of or relating to pictorial representation.图形的：图形表达或与之相关的Example：1)This is a discussion forum dedicated to the topic of a

7、ll form of graphic design.这是一个致力于所有形式的平面设计主题的论坛，。2)Graphic designer 平面设计师Key Words and ExpressionsL-Task 1Listening&SpeakingListening Task:Listen to the conversation and choose the possible position for the following persons.A.Project ManagerB.Test EngineerC.Data Management SpecialistD.CEOE.Graphic

8、Designer()1.Steve()2.Mike()3.Ellen()4.Tom()5.Larry()6.Roger()7.CherryDABBEECL-1-ScriptListening&Speaking _1Mike(Project Manager):Good morning,Steve.Steve(CEO):Good morning,Mike.Take a seat.Mike:Thanks.Steve:Our company has signed a new contract in website design.The client name is Best Shopping Stor

9、e.They want to set up an online store so that they can reach many other customers.The company sells computer accessories and other electronics.Mike:Thats a great opportunity for us.We already have helped clients in website development.This will be our biggest client so far and will improve the reput

10、ation of our company.Steve:Yes,of course.I want to assign this work to you.I want you to lead this project.Mike:Thanks,Steve.This is a big project and will be very interesting and challenging for me.When does the Best Shopping Store want this completed?Steve:They want their online electronic store b

11、usiness launched before Christmas.That gives us about 4 months for its completion.Is that time sufficient for you to complete this project?L-1-ScriptListening&Speaking _2Mike:I think so.Steve:Great.I will arrange for a meeting between you and Best Shopping Store.In the meantime,can you let me know h

12、ow many team members you will need to work with you on this project?Mike:I would need two graphic designers,one person for data management,two people to test this project and one specialist for research.Steve:We can manage that within our employees.Do you have some people you can choose from?Mike:Ye

13、s,I have a few names in mind.Ellen is a good data management specialist,Tom and Larry can do the testing.Roger and Cherry are our best graphic designers.I will have to think of someone who can conduct research for this project,maybe John.Steve:Fantastic.Tell these people to meet me in my office so t

14、hat I can assign them to our new project.Let me know when you find the last person you need.L-Task 2Listening&SpeakingDialogue Two:Checking about the Project Schedule1.GUI:graphical user interface n.C(abbreviation GUI)a way of arranging information on a computer screen that is easy to understand and

15、 use because it uses icons,menus and a mouse rather than only text 图形用户界面Example：1）The GUIs familiar to most people today are Microsoft Windows,Mac OS X,and X Window System interfaces今天的大多数人所熟悉的图形用户界面是微软Windows，Mac OS X，和X Window系统的界面2）Newer automobiles use GUIs in their navigation systems and touch

16、 screen multimedia centers.较新的汽车在导航系统和触摸屏多媒体中心使用图形用户界面。Key Words and ExpressionsL-Task 2Listening&SpeakingDialogue One:Work Assignment 2.demo:n C(plural demos)an example of a product,especially a computer program or piece of recorded music,given or shown to someone to try to make them buy it演示Exampl

17、e：1）a software demo 软件演示2）This demo will show you how to take a test on the computer.该演示将向您展示如何在计算机上考试。Key Words and ExpressionsL-Task 2Listening&SpeakingListening Task:Listen to the phone conversation and answer the following questions.1.What is the time of the phone conversation?Not Mentioned._ 2.

18、Whose team should finish the design and development of the project by the end of this month?The mans team._3.Who are GUI designers?Roger and Cherry._ 4.When will Mike send the final document for a review?This Friday._ L-2-ScriptListening&Speaking Helen:You already know that my team has to start test

19、ing the website you are designing for Best Shopping Store.Your team should finish the design and development of the project by the end of this month.Is everything on schedule?Mike:Yes,of course.My team is working hard on this,and Im sure they will be ready by then.Helen:Are you sure?I dont want it t

20、o be delayed.You must have a finished website so that I can start testing it with my team.You are aware that testing this website will take a long time and it has to be very thorough.Mike:Yes,I think so.I talked with Roger and Cherry,the GUI designers today.They showed a demo of the website and the

21、work is pretty impressive.I believe they will have the website ready in time.Helen:Great.So when will you send the final document for a review?Mike:This Friday.Helen:Super.You are right on schedule.I look forward to receiving your email.SpeakingListening&SpeakingSpeaking Task1.Suppose you work for N

22、ewtech Services Outsourcing Company,and your company has recently assigned a project to your team which is due next month.You are now having a meeting with your team members,discussing the project and assigning the tasks to each member.Please act out the meeting with your team members.2.One team in

23、Shanghai is having a tele-conference with their outsourcer in San Francisco about a game designing projects progress.Please act out the tele-conference with your team members.Passage 1TextKey Words and Expressions Reading Task Passage OneText 1-1The Five Steps in the PM Life Cycle No matter what pro

24、ject it is that youre preparing for,the project management life cycle can assist you in narrowing your focus,keeping your objectives in order and finishing the said project on time,on budget and with a minimum of headaches.Every project management life cycle contains five steps:Initiation,Planning,E

25、xecution,Monitoring/Control and Closure.No one step is more important than the other and each step plays a crucial role in getting your project off the ground,through the race,down the stretch and across the finish line.Passage OneText 1-2 2)PlanningThe all-important second step of any successful pr

26、oject management life cycle is planning and should include a detailed breakdown and assignment of each task of your project from beginning to end.The Planning Phase will also include a risk assessment in addition to defining the criteria needed for the successful completion of each task.In short,the

27、 working process is defined,stake holders are identified and reporting frequency and channels explained.Passage OneText 1-33&4)Execution and ControlSteps Three and Four take you into deeper water.When it comes to the project management cycle,execution and control just may be the most important of th

28、e five steps in that it ensures project activities are properly executed and controlled.During the Execution and Control phases,the planned solution is implemented to solve the problem specified in the projects requirements.In product and system development,a design resulting in a specific set of pr

29、oduct requirements is created.This convergence is measured by prototypes,testing,and reviews.As the Execution and Control phases progress,groups across the organization become more deeply involved in planning for the final testing,production,and support.Passage OneText 1-4 Passage OnePassage Onecrit

30、eria 1)What criteria do you use when judging the quality of a students work?2)The Health Service should not be judged by financial criteria alone.1）a convergence of opinions 2）We finally found out the town at the convergence of two rivers.Passage Oneconvergence n.the occurrence of two or more things

31、 coming together 集中，集合，会合 1)a prototype for/of a new car 2）This is the prototype for future school buildings.Passage Oneprototype 1）You just need to tweak the last paragraph and then its done.2）The software is pretty much there it just needs a little tweaking.Passage One tweakThe Five Steps in the P

32、M_1.InitiationYou should provide of the project as well as you plan on using.During this phase,is to be appointed based on the experience and skills.2.PlanningWhat should be included in the Planning Phase are a breakdown and assignment of each task of the project,and the well-defined needed for the

33、successful completion of each task.3.&4.Execution and ControlExecution and control may be the most important of the five steps because it makes sure are properly executed and controlled.During the Execution and Control phases,the planned solution is implemented to solve the problem in the projects r

34、equirements.As these two phases progress,groups across the organization become more deeply involved in for the final testing,production,and support.5.ClosureThe Closure phase is highlighted by a formal project review report which contains the following elements:an acceptance of the product,Weighted

35、Critical Measurements,project resources,and a formal project closure notification to .1-Task 1Reading Task:Complete the outline below according to the passage.Passage OneLife Cycle an over-view the strategy a project manager detailed risk assessment criteria execution and control specified planning

36、written lessons learned higher management.Passage TwoTextKey Words and Expressions Reading Task Passage TwoText 2-1Tips on Offshore Software Project Management Success of a project when developed by an offshore provider is largely dependant on the way the project is remotely managed from the clients

37、 side.If you hope to make a project successful with very little input from your end as a customer,it is unlikely that the project will achieve success in the long term.The basic reason is very simple:you know your business requirements best.Software services companies working in another part of the

38、world can only develop a solution based on the input provided by you.Passage TwoText 2-2Passage TwoFairly large projects have a dedicated project manager who interacts with the offshore team and acts as a virtual bridge between the business and the software developers.If your project does not have d

39、edicated personnel for it,there is no need to despair.You can follow some simple tips mentioned below and manage your project quite successfully.Text 2-3Passage TwoDefine the goal every week:The complete lifecycle of the software development process can be divided into smaller goals which can then b

40、e communicated to the team via email or by phone.It is a good idea to have a call with the entire team on Monday morning and run through the list of weekly goals that need to be achieved and then call again at the end of the week to evaluate if they have been achieved or not and what type of roadblo

41、cks were faced by them.Text 2-4Passage TwoManage the time difference:Time difference is one of the factors in offshore software development projects which can become a pro or a con depending on how it is managed.It is necessary that a common time zone is mutually agreed on by you and the offshore ve

42、ndor.This time should be used for communication and dealing with issues faced by the development team.Though it might take some time to get used to getting in to the office at 7AM,it will prove beneficial in the long run.Text 2-5Passage TwoIf there are issues,alert everyone in time:It is advisable t

43、hat you keep a look out for early warning signals and warn the team in advance rather than wait for things to correct themselves.Ninety percent of the time,the issue is not self-correcting but goes on to become a real pain to the entire team before additional effort is exerted to get it on track.Tex

44、t 2-6Passage TwoIf someone in the offshore team is doing well,comment on it:Encouragement and motivation are required even when you have hired a team with an offshore service provider.Motivating team members with an encouraging email along with occasional gifts sent to them on regional festivals doe

45、s wonders for the project.At the end of the day remember that developers are human beings and they do need an occasional pat on the back.Although a number of onsite project managers feel that project management tools are advantageous to the flow of a project,the core driver in a successful project w

46、ill always be good project and human resource management skills.Passage One interact1)Its interesting at parties to see how people interact socially.2）Teachers should interact with students more frequently in the class.Passage One virtual 1）The president was so much under the influence of his wife t

47、hat she was the virtual ruler of the country.2）This reply is a virtual acceptance of our offer.Passage Onepros and cons 1)You have to weigh up all the pros and cons of the matter before you make a decision.2）We considered the pros and cons of establishing our own business.Passage Onemutually1）It wil

48、l be a mutually beneficial project.2）Being rich and being a Socialist are not mutually exclusive.Passage Oneexert 1)He exerted all his influence to make them accept his plan.2）You have to exert more efforts if you want to catch up with your classmates.Passage One onsite 1）onsite facilities2）Were mee

49、ting the builders onsite tomorrow.2-Task 1Passage TwoReading Task:Decide whether the following statements are true(T)or false(F)according to the passage.1.The offshore team acts as a bridge between the business and the software developers in fairly large projects.2.One of the tips on offshore softwa

50、re project management is to communicate the goal of the project to the team every week.3.Time difference is a con in offshore software development projects，if managed properly.4.Problems which occur in projects usually become real pains to the offshore team.5.It is advisable that project managers gi