函电第六章订单课件.ppt
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1、Free template from Chapter 6 OrdersFree template from I.Aims&Requirements 1.Learn and master key words,phrases and sentence patterns in this unit.2.Learn how to write a business letter about order and reply to the order.Free template from II.Content Key words,phrases and sentence patterns Structure
2、of a business letter about order and reply to the order.Free template from 6.1 接受接受 1.交易洽商的一般程序交易洽商的一般程序 询盘询盘发盘发盘还盘还盘反还盘反还盘接受接受签签订合同订合同 2.接受接受:是指受盘人在发盘有效期内完全同意发是指受盘人在发盘有效期内完全同意发盘的全部内容,愿意订立合同的一种表示盘的全部内容,愿意订立合同的一种表示。Free template from 3.一项有效的接受一般具备以下条件:一项有效的接受一般具备以下条件:(1).一项有效的接受必须是一项有效的接受必须是受盘人对一项实盘的
3、受盘人对一项实盘的完全接受完全接受。(不能增加、限制或其它修改不能增加、限制或其它修改)(2).一项有效的接受必须是一项有效的接受必须是发盘所规定的受盘人发盘所规定的受盘人表示才有效表示才有效。(特定人特定人)(3).一项有效的接受必须一项有效的接受必须是是受盘人在发盘的有效受盘人在发盘的有效期内内表示接受才有效期内内表示接受才有效。(4).接受接受应由应由受盘人采用声明或做出其他行为的受盘人采用声明或做出其他行为的方式表示,并且这种表示传达给发盘人才开始有方式表示,并且这种表示传达给发盘人才开始有效效。(书面文字书面文字;卖方发运货物或买方支付货款卖方发运货物或买方支付货款)Free tem
4、plate from 4.接受即达成交易接受即达成交易 具体的业务中,交易双方经过磋商,一方的发盘或还盘,具体的业务中,交易双方经过磋商,一方的发盘或还盘,被另一方接受后,交易立即达成,合同即告成立,双方就要被另一方接受后,交易立即达成,合同即告成立,双方就要承担法律责任。交易双方为明确规定各自的权利和义务,一承担法律责任。交易双方为明确规定各自的权利和义务,一般采用般采用书面的形式书面的形式把它确定下来。把它确定下来。(1).销售合同销售合同Sales Contract(简化形式是销售确认书简化形式是销售确认书Sales Confirmation):卖方草拟卖方草拟 (2).购货合同购货合同
5、Purchase Contract(简化形式是购货确认简化形式是购货确认书书Purchase Confirmation):买方草拟买方草拟 不管是合同还是确认书,一般都是一式两份,经过双方不管是合同还是确认书,一般都是一式两份,经过双方签字签字(会签会签),各执一份,据以执行,这种行为在进出口业务,各执一份,据以执行,这种行为在进出口业务中,称之为签订合同。中,称之为签订合同。Free template from 5.接受与订货的关系接受与订货的关系 接受信是订货与签订合同合二为一的,接受信是订货与签订合同合二为一的,只要掌握好订货信和寄送合同、确认书书信只要掌握好订货信和寄送合同、确认书书信
6、的写法即可。的写法即可。订货信分为订货信分为:行文式:适合对单一商品的订购,行文式:适合对单一商品的订购,列表式:适合对多种商品的订购;列表式:适合对多种商品的订购;填写订货单;填写订货单;填写购货确认书填写购货确认书(合同合同)。订货信是对报盘信的答复信,因而具备订货信是对报盘信的答复信,因而具备答复信的特点。答复信的特点。Free template from 6.2 Writing StepsqA satisfactory order letter should include:1.express pleasure in receiving the offer;2.confirm the
7、conclusion of the business and point out the full details of article number,quantity,specification,quality,unit price,total value,shipment,packing,insurance and terms of payment as agreed upon in preliminary negotiations between the exporter and the importer;3.hope for further orders;Free template f
8、rom q A satisfactory reply to the order will include:1.express pleasure in receiving the order;2.add a favorable comment on the goods ordered;3.include an assurance of prompt and careful attention;4.draw attention to other products likely to be of interest;5.hope for further orders;Free template fro
9、m 6.3 Writing Skills(写作技巧)(写作技巧)订单信函的写作步骤及常见表达方式:订单信函的写作步骤及常见表达方式:写作步骤写作步骤 表达方式表达方式(1)表明)表明向对方订向对方订购货物(购货物(或信后随或信后随附有订单附有订单)We are in receipt of your offer of October 4th and are pleased to place an order with you for the following goods.(我方已收到你方(我方已收到你方10月月4日发盘,并非日发盘,并非常高兴地向你方订购以下货物。)常高兴地向你方订购以下货物。
10、)Please find enclosed our Order No.B5421 for(请注意随附的我方(请注意随附的我方B5421号订单。)号订单。)Free template from (2)确认双方确认双方达成的交达成的交易条件(易条件(交货期、交货期、运输方式运输方式、包装、包装、付款条件付款条件及折扣等及折扣等)We would like to confirm that payment is to be made by irrevocable letter of credit.(我方确认以不可撤销信用证付款。)(我方确认以不可撤销信用证付款。)We would like to th
11、ank you for the 30%discount you allowed us.(非常感谢你方给予我方(非常感谢你方给予我方30%的商业折的商业折扣。)扣。)(3)表达)表达进一步合进一步合作的愿望作的愿望 We will submit further orders,if this one is completed to our satisfaction.(如果本次订货令我方满意,我方将继(如果本次订货令我方满意,我方将继续向你方订货。)续向你方订货。)Free template from 接受订单信函的写作步骤及常见表达方式:接受订单信函的写作步骤及常见表达方式:写作步骤写作步骤 表达
12、方式表达方式(1)对收)对收到订单表到订单表示高兴,示高兴,并同意订并同意订单的条件单的条件 We are pleased to confirm your order which we have accepted on the terms.(我方很高兴确认你方订单并已接受你方条件。(我方很高兴确认你方订单并已接受你方条件。)We are in receipt of your letter of the 10th May,with your order for five printing machines,which I herewith acknowledge with best thanks
13、.(贵公司(贵公司5月月10日来函及五部印刷机器的定单均日来函及五部印刷机器的定单均已收到,在此表示谢。)已收到,在此表示谢。)We acknowledge receipt of your letter of the 10th July,and thank you for the order you have given us.(贵公司(贵公司7月月10日函收悉,对此次日函收悉,对此次订货,我公司表示感谢。)订货,我公司表示感谢。)Free template from (2)对所订)对所订货物加以赞许货物加以赞许 Our products are selling well in many ar
14、eas.(我们的产品在许多地区销路很好。)(我们的产品在许多地区销路很好。)(3)保证对)保证对订单迅速、订单迅速、认真地处理认真地处理 We appreciate the business you have been able to give us and assure you that your order will receive our most careful attention.(感谢你公司照顾我们这笔交易,我们保证(感谢你公司照顾我们这笔交易,我们保证一定慎重一定慎重办理办理贵方订单。)贵方订单。)We are pleased to say that we have alread
15、y made up your order No.9901,and you may expect delivery within the next three days.(我们高兴地通知你方(我们高兴地通知你方9901号订单货已备妥号订单货已备妥,有望在三日内交货。),有望在三日内交货。)Free template from (4)提醒对)提醒对方注意其他可方注意其他可能感兴趣的商能感兴趣的商品品 Besides printed clothes we supply a wide rage of other manufactured clothes and enclose a copy of ou
16、r current price list.(除了印花布之外,我们还供应一系(除了印花布之外,我们还供应一系列机织布,现随信附上一份最新的价列机织布,现随信附上一份最新的价目表。)目表。)(5)希望今)希望今后收到更多订后收到更多订单单 We appreciate your co-operation and look forward to receiving your further orders.(感谢你方的合作,希望继续收到你(感谢你方的合作,希望继续收到你方订单。)方订单。)Free template from 拒绝订单信函的写作步骤及常见表达方式:拒绝订单信函的写作步骤及常见表达方式:写
17、作步骤写作步骤 表达方式表达方式(1)对)对未能满足未能满足对方的需对方的需要表示歉要表示歉意意 We are sorry that the model required is no longer being manufactured.(非(非常抱歉,你方所需型号我方已不再生产常抱歉,你方所需型号我方已不再生产。)。)We are sorry to say that we must turn down your order as we have full order books at present and cannot give a definite date for delivery.(非
18、常抱歉我(非常抱歉我们必须拒绝你方订单,因为目前我们的们必须拒绝你方订单,因为目前我们的订单排得很满,不能给你们一个确切的订单排得很满,不能给你们一个确切的交货期。)交货期。)Free template from (2)若有)若有替代品的替代品的话,建议话,建议对方使用对方使用替代品替代品 We are sorry that your order of model I is out of stock now.Please select a suitable substitute from the enclosed catalogue.(你方有关(你方有关I型号的订单,现型号的订单,现在无货,深
19、感抱歉。请从所附寄的目录在无货,深感抱歉。请从所附寄的目录中挑选合适的替品。)中挑选合适的替品。)(3)希望)希望下一次有下一次有机会合作机会合作 We regret that,owing to a shortage of stocks,we are unable to fill your order.We will,however,contact you by fax once supplying improves.(因(因为存货短缺,未能供应贵公司所需货品为存货短缺,未能供应贵公司所需货品,特此致歉。一旦供应情况改善,我们,特此致歉。一旦供应情况改善,我们将电传通知贵公司将电传通知贵公司)
20、Free template from 6.4 Specimen Letters(样函(样函1)Dear Sirs,We appreciate your immediate response dated June 20 to our request for a 5%reduction in price and through your full cooperation we have been able to confirm the following order with you at your revised price:Thirty metric tons of Bitter Aprico
21、t Kernels at$1750.00 per metric ton CFR Qingdao for shipment in August.Enclosed please find our Purchase Confirmation No.369 in duplicate.Please sign and return one copy for our records as soon as possible.Free template from We are arranging for the establishment of the relative letter of credit wit
22、h the Bank of China,Sweden,and shall let you know by fax as soon as it is opened.As we are in urgent need of the goods,we find it necessary to stress the importance of making punctual shipment within the validity of the L/C;any delay in shipment would be harmful to our future business.Yours faithful
23、ly,Free template from Language Points1.confirm the following order with you 确认向你方订购确认向你方订购 confirm having placed the order with you 确认向你方订购确认向你方订购 We are pleased to confirm having concluded with you a transaction of 100 metric tons of walnut meat.我方高兴地确认已与你方达成一百公吨核桃仁的交易。我方高兴地确认已与你方达成一百公吨核桃仁的交易。We co
24、nfirm having accepted your offer on the following terms and conditions:兹确认已按下列条款接受你方的报盘:兹确认已按下列条款接受你方的报盘:Free template from 2.order n.订单订单 fresh order;new order 新订单新订单 initial order 初次订单初次订单 trial order 试订单试订单 repeat order 续订单续订单 duplicate order 重复订单重复订单 outstanding order;pending order 未完成订单未完成订单 to
25、 accept an order 接受订单接受订单 to confirm an order 确认订单确认订单 to cancel an order 取消订单取消订单 Free template from to withdraw an order 取消订单取消订单 to turn down an order 拒绝订单拒绝订单 to decline an order 谢绝订单谢绝订单 to fulfill an order 执行订单执行订单 to execute an order 履行订单履行订单 to carry out an order 执行订单执行订单 Difference between
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