《跨境电商实务英语》课件Module 3 Hotel Supplies.pptx

1、Module 3 Hotel SuppliesCONTENTSPart I.Vocabulary1Part II.Useful Sentences and Dialogues2Part I.Vocabulary 1.Learn and remember the basic words and expressions regarding hotel supplies.Chinese and Western dishes 中西餐具 cooking utensils/kitchenware 厨具 stainless steel cookers 不锈钢厨具 cook stove 灶具 cutting

2、tool 刀具 crockery 陶瓷餐具 souvenir porcelain 礼品瓷 ceramic/porcelain ware 陶瓷制品 metal ware 金属器皿 silver plate 银制器皿 glass ware 玻璃器皿 plastic ware 塑料器皿 liqueur/wine sets 酒具 coffee equipment 咖啡器具 milk&coffee cups 奶咖杯 ornamental porcelain 陈设瓷 porcelain pendant 陶瓷挂件 brewing equipment 啤酒酿造设备 frozen foods 冷冻食品 snac

3、k materials 点心原料Hotel Catering Supplies 酒店餐饮用品 canned food 罐头食品 instant food 即时食品Hotel Catering Supplies 酒店餐饮用品 furniture 家具 carpentry(总称)木器 hotel decoration 酒店装饰品 hotel lobby 酒店大厅用品 napkin 餐巾纸 cup 茶杯 tea trolley 活动茶几 hot water flask 热水瓶 pot 冷水壶 fabric sofa 布沙发 music stool 琴凳 cushion 椅垫 ceiling 天花板

4、tea table 茶几 drawer 抽屉 wardrobe 衣橱 vanity/dressing table 梳妆台 toilet mirror 梳妆镜 bedside table 床头柜 hotel appliances 酒店电器Hotel Room Equipment 客房用品 air conditioner 空调 flat TV 平面电视 washing machines 洗衣机 multi-functional charger 多功能充电器 yellow page黄页 dehumidifier 除湿器 bedding set 床上用品 single bed 单人床 double b

5、ed 双人床 king size bed 双人床 twin bed 成对单人床 extra bed 加床 spring 弹簧床 mat 席子 head board 床头板 mattress 床垫 foundation 床垫架 bed pad 褥子，床垫子 bed cover 床罩 Hotel Room Equipment 客房用品 sheet 床单 pillow 枕头 pillow case 枕袋 quilt被子 feather quilt 鸭绒被 quilt cover 被罩 blanket 毛毯 carpet 地毯 curtain窗帘 toiletry 化妆品，化妆用具 disposabl

6、e goods 一次性用品 personal care 洗护用品 bath foam 沐浴液 soap 香皂 lotion 润肤露 shampoo 洗发水 conditioner 护发素 razor 剃须刀，剃刀 comb 梳子 mirror 镜子Hotel Room Equipment 客房用品 toothpaste 牙膏 toothbrush 牙刷 shower cap 浴帽 floor towel 脚巾 body towel 浴巾 towel 毛巾 face towel 小方巾 robe 浴袍 bathroom cabinet 卫生间镜箱 toilet bowl 马桶 exhaust f

7、an 换气扇 toilet paper carton 厕纸盒 tissues 面巾纸 bath tub 浴缸 faucet tap 水龙头 slipper 拖鞋 soap dish 皂缸，浴皂盒 bath mat 垫巾 sponger 海绵刷 cloth brush 衣刷Hotel Room Equipment 客房用品 clothes-hanger 衣架 hook 挂衣钩 towel rail毛巾架 ironing board 熨衣板 pouring cup 口杯 mug口杯 facial tissue 面巾纸 ashtray 烟灰缸 smoking set 烟具 safety box/sa

8、fe cabinet保险箱 monitor 监控器 detector 烟雾报警器 fire escape 防火梯 decoration fabric art 装饰布艺 ornamental plant 观赏盆栽 fake plant 仿真植物 tourist crafts 旅游工艺品Hotel Room Equipment 客房用品 cleaning product 清洁用品 mop 拖把 besom 扫把 rag 抹布 washing agent 洗涤剂 detergent 清洁剂 disinfectant 消毒剂 scrubber 洗地机 wiping machine 擦地机 hand s

9、anitizer 洗手液 hand dryer 干手器 air freshener 空气清新剂 sanitary 卫生袋 waste bin 垃圾桶Cleaning Equipment and Products 清洁设备及用品 fitness equipment 健身器材 recreational facilities 游艺设施 spa facilities 水疗设施 sports smart device 康体智能设备 intelligent product酒店智能产品induction product 感应系列产品 monitoring system 监控系统Other Equipment

10、 其他酒店设备2.Cognize and remember the words and expressions related to hotel supplies in the following pictures.Picture 1 Chairs 椅子 easy chair 安乐椅 rocking chair 摇椅 wicker chair 藤椅 Picture 1 Chairs 椅子 folding chair 叠椅 swivel chair 转椅Picture 2 Stainless Steel&Silicone Pancake Turners and Spoons 不锈钢硅胶铲勺 （F

11、rom the left to the right上上图从左到右）图从左到右）skimmer浅的漏勺 slotted serving spoon 带槽的公匙 Picture 2 Stainless Steel&Silicone Pancake Turners and Spoons 不锈钢硅胶铲勺 serving spoon 公匙 pasta server 意面勺 ladle 汤勺 slotted turner 带槽的锅铲Picture 3 Cooking Pots 锅具Picture 3 Cooking Pots 锅具Picture 3 Cooking Pots 锅具 dutch oven 荷

12、兰锅 braiser 焖锅 soup pot/stock pot 汤锅fry pan/skillet 煎锅Picture 3 Cooking Pots 锅具 saute pan 炒锅 sauce pan 酱汁锅 stir fry pan/wok 中式炒锅Picture 4 Dinnerware 餐具Picture 4 Dinnerware 餐具 demitasse 小咖啡杯 tea cup 茶杯 coffee mug 大咖啡杯 cream jug;creamer 奶油罐 sugar bowl 汤罐 pepperpot;pepper shaker 胡椒瓶 saltcellar;salt shak

13、er 盐瓶 gravy boat 船形肉卤盘 butter dish 牛油碟 ramekin 小干酪蛋糕模子 soup bowl 汤碗 rim soup bowl 宽沿汤碗 dinner plate 餐盘 salad plate 沙拉盘 bread and butter plate 黄油面包碟 teapot 茶壶 serving dish 大浅盘 vegetable bowl 蔬菜钵 fish dish 鱼盘 hors doervre dish 餐前小吃盘Picture 4 Dinnerware 餐具Picture 5 Cutlery 刀叉餐具Picture 5 Cutlery 刀叉餐具Pic

14、ture 5 Cutlery 刀叉餐具 Knife 餐刀餐刀 Handle 刀柄 bolster 承板 blade 刀背 tip 刀尖 back 刀背 tang 刀舌榫 side 刀面 cutting edge 刀刃 Principal Types of Knives 常常见餐刀的类型见餐刀的类型 butter knife 黄油刀 dessert knife 点心刀 fish knife 鱼刀 cheese knife 干酪刀 dinner knife 餐刀 steak knife 牛排刀 cooks knife(kitchen knife)菜刀 cleaver 切肉刀 bread knife

15、 面包刀 silver knife 银刀Picture 5 Cutlery 刀叉餐具Picture 6 Types of Wine Glasses 各类酒杯Picture 6 Types of Wine Glasses 各类酒杯 port glass 波尔图酒杯 champagne glass 香槟酒杯 brandy glass 白兰地酒杯 liqueur glass 甜酒杯 white wine glass 白葡萄酒杯 bordeaux glass 波尔多酒杯 burgundy glass 勃艮第酒杯 hock glass 霍克酒杯 Tall tumbler;highball glass 高

16、玻璃杯 cocktail glass 鸡尾酒杯 water goblet 高脚水杯 carafe 卡拉夫瓶 champagne flute 笛形香槟酒 杯 beer glass 啤酒杯Picture 6 Types of Wine Glasses 各类酒杯Picture 7 Lights 灯具Picture 7 Lights 灯具 standard lamp；floor lamp 落地灯 base 灯座 hanging pendant 吊灯 ceiling fitting 天花板顶灯 table lamp 台灯 shade 灯罩 stand 灯柱 Chandelier 枝形吊灯枝形吊灯 cry

17、stal drop 水晶玻璃垂饰sconce;bobeche 烛台 column 吊灯杆 crystal button 水晶玻璃珠饰Picture 7 Lights 灯具3.Further learn and remember the following words and expressions with regard to hotel supplies.cashier POS system 收银系统 signage 指示标牌 lamp box 灯箱 umbrella holder 雨伞架 luggage trolley 行李推车 world clock 世界时钟 revolution do

18、or 旋转门 door sensors 感应门 automatic shoe polisher 自动擦鞋机 sculpture 雕塑 garbage bin果皮箱 lift/elevator 电梯 fire extinguisher 灭火器 gas mask 防毒面罩 adjust handler 调节器 transformer 变压器 wireless router 无线路由器 data line 数据线 ladder 梯子 Hotel Lobby Supplies 酒店大厅用品 lobby carpet 走廊地毯 woolen carpet 纯毛提花 synthetic fiber car

19、pet化纤地毯Hotel Lobby Supplies 酒店大厅用品 rug 小地毯 floor mats 地垫 door bell 门铃 door key 门钥匙 door chain 防盗链 door latch 门闩 knob 门把手 peep hole 猫眼 alarm clock闹钟 book shelf 书架 book case 书橱 the chest of drawer 五斗橱 closet 壁橱 sash window 上下开关窗 shutters 百叶窗 lace curtain 桃花窗帘 venetian blind/shutter百叶窗 sheer curtain 纱帘

20、 full-length mirror 全身镜 hat rack 帽架 pajama 睡衣 clothes-peg 晾衣夹 coral velvet slipper 珊瑚绒拖鞋 Guest Room Equipment and Supplies 客房设备及用品 coral velvet slipper 珊瑚绒拖鞋 shoeshine 鞋油 shoebrush 鞋擦 shoehorn 鞋拔 screen 屏风 non-slip bath mat 浴室防滑垫 hand sink 洗手池 shower 淋浴喷头 shower curtain 浴盆帘 tile 瓷砖 tank lid 水箱盖 floa

21、t ball 浮球 inlet tube 进水箱 faucet 水箱 lamp decoration 灯饰 hanger 挂钩 wall plate 壁上挂盘 vase 花瓶 oil painting 油画 decorative painting 装饰画 Guest Room Equipment and Supplies 客房设备及用品 dried flower 干花 candle 蜡烛 candle stick 烛架 fragrance 香薰 matches火柴 sewing kit 针线包 scissor 剪刀 cotton swob 棉花棒 magazine 杂志 fax form 传真

22、纸 ball pen 圆珠笔 note 便签 writing paper 信纸 waste basket 字纸篓 glazing machine 抛光机 mini bar 小酒吧 hard/soft drinks 饮料 wine 酒 white spirit 白酒 specialty 特产 Guest Room Equipment and Supplies 客房设备及用品 nuts 果仁 chips 薯片 distilled water 蒸馏水 mineral water 矿泉水 beer 啤酒 Seven-up 七喜 Sprite 雪碧 coca-cola 可口可乐 tinned milk

23、罐装牛奶 hotel uniform 酒店制服 fire protection and security systems 防火及保安系统 intelligent card locked valve 智能卡锁控阀 POS terminal display system POS终端显示系统 massage device 按摩器Guest Room Equipment and Supplies 客房设备及用品 pendant lamp 吊灯 desk lamp 台灯 bedside lamp 床头灯 floor lamp 落地灯 wall lamp 壁灯 ceiling lamp 吸顶灯,吊灯 cr

24、ystal lamp 水晶灯 emergency lights 应急灯 signal lamps 标志灯 lamp shade 灯罩 fluorescent lamp 日光灯 bulb holder 灯头 bulb 灯泡 screw-type bulb 螺口灯泡 bayonet-type bulb 卡口灯泡 frosted bulb 磨砂灯泡 opal/opaque bulb 乳白灯泡 plug 插头 outlet 电源插 Lamps 灯具 bowl 碗 fruit knife水果刀 dish 盘，碟 glass 玻璃杯 spoon 匙，勺子 coffee pot 咖啡壶 milk jug牛奶

25、壶 soup ladle 汤勺 fork 叉子 wok 炒勺，锅 hand towel 小毛巾 hand towel stand 毛巾托 finger bowl 洗手盅 serving tray 托盘 mustard pot 芥末盅 condiment set 芥酱叠 pickle jar 酸果盅 honey jar蜜糖盅 sugar bowl 糖盅 jam pot 果酱盅 Hotel Catering Supplies 酒店餐饮用品 electric wok 电炒勺 biodegradable meal box 可降解餐盒 plastic wrap 保鲜膜 food preservation

26、 kits 食物保鲜袋 toothpick 牙签 toothpick set 牙签盅 knife rest 刀架 napkin paper 餐巾纸 napkin ring 餐巾圈 tea napkin 茶布 cheese dish 芝士盅 salt cellar 盐盅 pepper shaker 胡椒罐 vinegar bottle 醋瓶 soy sauce bottle 酱油瓶 lemon squeezer 柠檬夹 nut-cracker 核桃夹 sugar tong 方糖夹 ice tong 冰块夹 bread basket 面包篮 Hotel Catering Supplies 酒店餐饮

27、用品 ice pail 小冰块桶 champagne cooler 香槟桶 lunch-box 饭盒 dinner bell 餐钟 serving-car/serving-trolley 服务餐车 liquor trolley 酒水车 baking equipment 烘培设备 ice machine 制冰机 induction cooker 电磁炉 chopper 切碎机 corkscrew 开塞钻 bottle cap opener 瓶盖启子 pressure valve 压力阀 salt 盐 sugar 糖 vinegar 醋 soy sauce 酱 pepper 胡椒粉 MSG(mon

28、osodium glutamate)味精 five-flavor powder 五香粉 Hotel Catering Supplies 酒店餐饮用品 mincer 绞肉机 food processor 食品加工机 blender 搅拌机 fruit and vegetable juice extractor 果汁机 cooker 灶 steamer 蒸笼 whisk 扫把 rolling pin 擀面杖 spatula 锅铲 chili 红辣椒 mustard 芥末 curry 咖喱 honey 蜂蜜 oyster sauce 耗油酱 tomato sauce 番茄酱 peanut oil 花

29、生油 ketchup 番茄酱 sesame oil 香油 corn flour 玉米粉Hotel Catering Supplies 酒店餐饮用品 water bottle 水杯壶 thermos 热水瓶 chopping board 砧板 draining board 沥水板 kettle 水壶 whistling kettle 鸣笛水壶 whistle 鸣笛 rice wine 料酒 ginger 生姜 green onion 葱 garlic 蒜 aniseed 八角 preserved black bean 豆豉 dried mushroom 冬菇 Hotel Catering Sup

30、plies 酒店餐饮用品 stew pot 炖锅 pressure cooker 压力锅 Cooking Pots 锅具 handle 锅把，锅耳 cover,lid 锅盖 bamboo chopsticks 竹筷子 wood chopsticks 木筷子 plastic chopsticks 塑料筷子 Chopsticks 筷子 ivory chopsticks 象牙筷子 sliver chopsticks 银筷子 round table-cloth 圆形桌布 square table-cloth 方形桌布 Table Cloths 台布 rectangular table-cloth 长方

31、形桌布 table center 台心布Part II.Useful Sentences and Dialogues 1.Learn and remember the following sentences concerning terms of payment useful and helpful in the cross-border e-commerce.Client客户客户:1)Well,weve settled the question of price,quality and quantity.Now what about the terms of payment?既然我们已经谈妥

32、了货品的价格，质量和订单数量的问题，那我们来 谈谈支付方式吧？2)Id like to discuss the terms of payment with you.I wonder if you would accept D/P.我想同你讨论一下付款条件。不知你能否接受付款交单的方式。Useful Sentences 3)It is our customary practice to pay by/Our regular operation is that the payment should be made by 我们的惯例是用来支付的。4)Our terms of payment are

33、by a confirmed irrevocable Letter of Credit by draft at sight.我们的支付方式是以保兑不可撤消的、凭即期汇票支付的信用证。5)We will instruct our bank to open an irrevocable documentary Letter of Credit in your favor.The amount is$1,300.我们将通知我方银行开立以你方为受益人的、不可撤消的、跟单信用 证，其金额为一千三百美金。Useful Sentences 6)We shall open an irrevocable Let

34、ter of Credit in your favor,payable in Hong Kong against shipping documents.我方将开立以你方为受益人的、不可撤消的信用证，在香港付款交单。7)Since we are old friends,I suppose D/P or D/A should be adopted this time as the mode of payment.咱们是老朋友了，我想这次应该用付款交单或者承兑交单付款方式吧。Useful Sentences 8)Wed like you to accept D/P for this transact

35、ion and future ones.我们希望你们对这笔交易和今后的交易接受付款交单方式。9)In order to conclude the business,I hope youll meet me half way.What about 50%by L/C and the balance by D/P?为了做成这批生意，希望双方都各让步一半。百分之五十以信用证付 款，百分之五十按付款交单怎么样？Useful Sentences Seller卖方卖方:1)As a rule,we only accept L/C in our business.我方通常只接受信用证付款。2)We woul

36、d suggest that for this particular order you let us have a D/D,on receipt of which we shall ship the goods on the first available steamer.此次订货，我们建议你们使用即期汇票。收到该汇票后，我们将把货 物装上第一条可定到的船。Useful Sentences 3)Your proposal for payment by time draft for Order No.1 is acceptable to us.对于你方一号订单，我们可以接受你们远期汇票支付的提

37、议。4)We shall draw on you at 60 days sight the goods have been shipped.Please honor our draft when it falls due.货物装运后，我们将向你方开出见票六十天内付款的汇票，请到期即付。5)The bank has just advised us that our Draft No.2 was declined (rejected,refused).我们刚收到银行通知，我们的第二号汇票被拒付了。Useful Sentences 6)Under the installment plan,20%of

38、 the contract value is to be paid with orders.根据这个分期付款计划，合同总值的百分之二十应在订货时付讫。7)The time draft is to be countersigned by the Bank of Hong Kong,certifying that your signature is true and valid.远期汇票要由香港银行回签，以证明你方签字是真实、有效的。8)Please indicate that the L/C is negotiable in our country.请注明信用证在我国可以议付。9)Please

39、note that the L/C terms should be in accordance with that in the contract.请注意信用证条款应与合同一致。Useful Sentences 10)Your request for D/P payment has been considered and we agree to grant you this facility.我们已经考虑过了你方付款交单的要求，并同意给予你们这个方便。11)Though we are pleased to conclude the business with you,we have to de

40、cline the payment by D/A terms suggested by you.尽管我方很愿意达成交易，但我方不得不拒绝你方提议的承兑交单 付款方式。12)We regret we cannot accept Cash Against Documents On Arrival Of Goods At Destination.非常遗憾，我们无法接受“货到目的地后凭单付款”这一条件。Useful Sentences 13)For such a large amount,a L/C is costly.Besides,it ties up my money.All this adds

41、 to my cost.开这样大数额的信用证，费用很大，再说资金也要积压，这些都要 使成本增加。14)Since the total amount is so big and the world monetary market is rather unstable at the moment,we cannot accept any terms of payment other than a Letter of Credit.因为这次交易额大，而且目前国际金融市场很不稳定，所以我们除接 受信用证付款外，不能接受别的付款方式。Useful Sentences 15)As we must adhe

42、re to our customary practice,we hope that you will not think us unaccommodating.由于我们必须坚持我们的一贯做法，我们希望你不要认为我们是不肯 通融的。Useful Sentences 2.Learn and practise the following dialogues bound up with terms of payment for hotel supplies useful and helpful in the cross-border e-commerce.Client:Well,weve settle

43、d the question of price,quality and quantity.Now what about the terms of payment?Seller:We only accept payment by irrevocable letter of credit payable against shipping documents.Client:I see.Could you make an exception and accept D/A or D/P?Seller:Im afraid not.We insist on a Letter of Credit.Client

44、:To tell you the truth,a Letter of Credit would increase the cost of my import.When I open a Letter of Credit with a bank,I have to pay a deposit.Thatll tie up my money and increase my cost.Dialogue 1 Discussing the Terms of Payment Seller:Consult your bank and see if they will reduce the required d

45、eposit to a minimum.Client:Still,there will be bank charges in connection with the credit.It would help me greatly if you would accept D/A or D/P.You can draw on me just as if there were a Letter of Credit.It makes no great difference to you,but it does to me.Dialogue 1 Discussing the Terms of Payme

46、nt Seller:Well,Mrs.Wang,you must be aware that an irrevocable Letter of Credit gives the exporter the additional protection of the bankers guarantee.We always require L/C for our exports.And the other way round,we pay by L/C for our imports.Client:To meet you half way,what do you say if 50%by L/C an

47、d the balance by D/P?Seller:Im very sorry,Mrs.Wang.But Im afraid I cant promise you even that.As Ive said,we require payment by L/C.Dialogue 1 Discussing the Terms of Payment 客户客户:好吧，既然价格、质量和数量问题都已谈妥，现在来谈谈付款方 式怎么样？卖方：卖方：我们只接受不可撤消的、凭装运单据付款的信用证。客户客户:我明白。你们能不能破例接受承兑交单或付款交单？卖方：卖方：恐怕不行，我们是坚决要求采用信用证付款。客户客

48、户:老实说，信用证会增加我方进口货的成本。要在银行开立信用证，我得付一笔押金。这样会占压我的资金，因而会增加成本。卖方：卖方：你和开证行商量一下，看他们能否把押金减少到最低限度。对话 1 讨论支付方式 客户客户:即便那样，开立信用证还是要支付银行手续费。假如你能接受承 兑交单或付款交单，这就帮我大忙了。你就当作是信用证一样向 我开汇票。这对你来说区别不大，但是对我来说就大不一样了。卖方：卖方：王小姐，你应该也知道，不可撤消的信用证给出口商增加了银行 的担保。我们出口一向要求采用信用证；反过来讲，我们进口也 是信用证付款。客户客户:我们都各让一步吧，货价的百分之五十用信用证，其余的采用付 款交单

49、，你看怎么样？卖方：卖方：对不起，王小姐。即便那样，我恐怕也不能答应。我都说过了，我们要求用信用证付款。对话 1 讨论支付方式 Client:Well,Mr.Brown,weve settled everything in connection with this transaction except the question of payment in yen.Now can you explain to me how to make payment in yen?Seller:Many of our business friends in England,France,Switzerlan

50、d,Italy and Germany are paying for our exports in Japan currency.It is quite easy to do so.Client:I know some of them are doing that.But this is new to me.Ive never made payment in yen before.It is convenient to make payment in pound sterling,but I may have some difficulty in making payment in yen.D