预防餐具破损培训课件.ppt

1、Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Anti-Breakage Training Program预防预防餐具破损餐具破损培训项目培训项目Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目71%71%of Breakage Incidents are caused by Behavior related which can be addressed through Training.大约大约71%由人为因素引致的餐具破损由人为因素引致的餐具破损可以通过加强培训来进行改善。可以通过加强

2、培训来进行改善。Sample of Tableware Breakage Data Analysis餐具破损数据分析餐具破损数据分析 样本样本Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目餐具运作流程餐具运作流程餐具使用餐具使用清理清理/收集收集运送运送拨洗拨洗分类分类装载上架装载上架预冲洗预冲洗洗涤洗涤卸载卸载分类分类储存储存Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Bussing Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目

3、Correct Service Station Set Up正确设立服务台Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT handle by hand,Use a Service Tray.不要直接用手处理,使用托盘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Proper tools will help to increase productivity and reduce breakage正确使用工具可有效提高生产率及降低破损率Anti-Breakage Training

4、 Program预防餐具破损培训项目预防餐具破损培训项目Tray Overload Over Stacked 托盘超负荷堆放过多 Unbalance Un-orderly 不平衡 无次序的摆放Different items and Sizes Stacking 不同类型和大小的物品混放Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Place dishware on the service tray in an orderly fashion 在托盘上有序的摆放餐具Anti-Breakage Training Program预防餐具破损培训项

5、目预防餐具破损培训项目Poor Stacking/Unbalanced 错误的摆放/不平衡Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Stack neatly and orderly整齐有序的摆放Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Never just leave glassware there without any protection应该随时注意对玻璃器皿地保护Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目不要利用餐

6、具来运送另一件餐具Do Not usingtableware to transport another tablewareAnti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Different items&Sizes Stacking 不同类型和大小的物品堆放Unbalance 不平衡Un-orderly 无次序的摆放Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Kept table linen,food soil etc.separately from tableware 将布草、食物垃圾等

7、与餐具分开处理Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do Not transport the tableware by handn Unprofessional n Unbalancen Waste Service Time不要用手运送n不专业n不平衡n浪费服务时间Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Transport the tableware correctly正确运

8、送餐具Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目All transport equipment should be functioning well所有运送设备 必须工作正常Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Transporting Chinaware or Glassware directly on a Trolley is WRONG!在普通推车上直接摆放瓷器或者玻璃器皿是错误的Do not stack higher than the edge 餐具堆放不要高于护板边

9、缘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT Stack unevenly on the Trolley 推车上叠放的餐具一定要平稳Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT Overstake Trolley千万不要在推车上堆放过多物品Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Never carry too much 不要拿太多Do Not overload the transport Equip

10、ment不要超载设备或托盘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Never overloads the try to guarantee all tableware under your control切记将餐具的装载数量控制在你的承受能力范围之内Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Midway Station for Banquet Service餐具中转区域Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Anti-

11、Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Incorrect design of the trash hole without any protection没有任何保护措施的垃圾口 Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Proper set up with the Bumper Ring正确配备垃圾口缓冲胶圈Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Never use Chinaware or Cutlery to scrap

12、plate决不用瓷器或金属餐具清理餐盘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Use Hands or Proper Tools instead用手或专用工具代替Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Incorrect design of the Break-down table is“bottle neck”for Decoy-system不恰当的污碟台设置会阻碍餐具分类系

13、统的有效实施Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Proper set up of the dishroom operation洗碗区的正确设立 Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Unstable Sorting Procedure不稳定的餐具分类步骤Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Use a tray stand to support tray when sorting 当分拣餐具时请使用托盘支架A

14、nti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not overload and soak Chinaware of different kinds in the same container不要在同一个浸泡池中浸泡不同类型的瓷器并且不可过载Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Use divider rack for soaking cups and Place same types in one bin 在浸泡杯子时使用杯筐并且每个浸泡池确保只有一种类型Anti-Break

15、age Training Program预防餐具破损培训项目预防餐具破损培训项目Silverware should be handled carefully.Knife edges can be dulled and fork tines bent银器必须小心轻放，否则将引致划伤或变形Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not overload the pre-soaking container预浸泡程序中不可过载容器Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Mixe

16、d chinaware and steel cutlery together 瓷器和不锈钢餐具混合洗涤Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Consider to upgrade by the Silvermaster System建议升级更换为建议升级更换为Silvermaster 系统系统Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Incorrect plates pre-soaking procedure will cause high potential breakag

17、e,employee accident and low productivity错误的餐具预浸泡程序将提高潜在破损率；威胁雇员安全及降低生产率错误的餐具预浸泡程序将提高潜在破损率；威胁雇员安全及降低生产率Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Consider to upgrade by the Soak Master System建议升级使用建议升级使用Soak Master 系统系统Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Dont wash heavy duty equi

18、pment in rush hours在繁忙时段不要马上洗涤非急用的大件器皿Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOTOver Stack the washing sinkStack orderlyAnd Stack according to its kind不要过度堆放洗涤水槽要有序的按照它的类型堆放Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Decoy System is not in use,high potential breakage rate杂乱无章的残食台

19、将引致极高的破损率Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Decoy System/诱导程序Stack orderly/有次序的堆放Stack same kind on each pile/每一堆要保持同一类型Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Pay Attention to small itemsDo Not through them in the rubbish bin注意小的物件不要把它们误扔到垃圾桶里Anti-Breakage Training Program预

20、防餐具破损培训项目预防餐具破损培训项目Pay Attention to small itemsDo Not through them in the rubbish bin注意小的物件不要把它们误扔到垃圾桶里Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Pay Attention to small itemsDo Not through them in the rubbish bin注意小的物件不要把它们误扔到垃圾桶里Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Anti-Breakage

21、 Training Program预防餐具破损培训项目预防餐具破损培训项目Damaged racks can not protect the glassware已经损坏的杯筐无法对玻璃杯起到良好的保护作用Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目This Rack is too short for glassware.玻璃杯过高，此种杯筐不适用。This Rack is too high for glassware玻璃杯过矮，此种杯筐不适用Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项

22、目Handling with wrong racks用错杯筐Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always place glass in the designated glass rack according to its size确保按照杯子的尺寸把它安放在特定的杯筐中Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always place glass in the designated glass rack according to its size确保按照杯子的尺寸把它安

23、放在特定的杯筐中Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目High potentially risk of breakage极高的破损机会Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目High potentially risk of breakage极高的破损机会Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Unaccepted racking procedure will cause poor cleaning and sani

24、tizing results错误装载方式将导致不良的清洁和消毒效果Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Shielding Effectwill cause poor cleaning and sanitizing result“屏蔽效应”导致不良的餐具清洁及消毒效果Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not overloadat any time切勿超载Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目All R

25、acks should be labeled properly and color-coded to guide employee推荐配备明显标识及颜色识别系统以指导员工正确使用杯筐Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Using decoy system will reduce shielding effect使用诱导系统可有效提高餐具的洗涤和消毒效果Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Handle with wrong procedure错误的操作错误的操作Anti

26、-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Ensure proper alignment when loading dish rack过机时必须确保篮筐的稳固过机时必须确保篮筐的稳固Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Without protection of the racks杯筐无法起到保护作用Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Never to store two cups in one single compa

27、rtment每个格篮内只可存放一个杯子Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Inappropriateequipment willdecreaseproductivity andcause moreaccident不适合的设备将降低生产率并有机会导致更多的意外伤害 Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目1234567Silvermaster SystemAnti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Washing An

28、ti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Pay more attention when operating dishwasher应随时关注洗碗机的工作情况Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Dishwasher should be maintained with effective cleaning procedure洗碗机有效的清洁和维护极其重要Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Dishwasher can

29、not wash everything!洗碗机并非“万能清洁机”Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Dishwasher should be maintained with effective cleaning procedure洗碗机有效的清洁和维护极其重要Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Unloading Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Must unload the tableware un

30、til cold and dry completely给餐具容留足够的时间使其可以充分的干燥冷却Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always checking before serve to guest服务客人之前，切记检查餐具的清洁效果Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目If trolleys are not used,the tableware should be carried carefully如果不使用推车，餐具的运送必须小心平稳Anti-Breakag

31、e Training Program预防餐具破损培训项目预防餐具破损培训项目Proper procedure of transporting to reduce the breakage and increase productivity正确使用合适的推车可有效提高生产力并降低破损 Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Dragging Chinaware on stainless steel surface will cause M

32、etal Marks.Should be use proper mat to prevent it应使用适当的垫子隔开瓷器与不锈钢表面以避免出现难以去除的金属划痕Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目易碎器皿不可存放过高Do Not overhead storage for fragile itemsAnti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT stack too highfor the unstackable items不可稳固叠放的餐具不要堆放太高Anti-Br

33、eakage Training Program预防餐具破损培训项目预防餐具破损培训项目Maximum/最大叠放数量-2Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not over stack even it can be stackable即使可以稳固叠放也不要堆放过高Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目 Maximum Stacking/最高叠放：4Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Stack too

34、high叠放过高Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Different plate size stacking 不同大小的餐盘叠放Unbalanced/不平衡 Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always stack plates of same size 总是堆放同一大小的餐盘Maximum Stacking/最大叠放数量-20Anti-Breakage Trai

35、ning Program预防餐具破损培训项目预防餐具破损培训项目Never place cutlery in the glassware 决不把餐具摆放在玻璃器皿中Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目All glassware can not be stacking任何玻璃器皿不可叠放Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目All glassware should be stored no more than one high所有的存放的玻璃器皿保持同一高度，决不叠加An

36、ti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not place Glasses too close to the edge不要存放杯子过于靠近边缘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Maintain a minimum of one glass length+1 cm from theedge to give room for glass in the event of falling over为了给意外翻到的杯子足够的空间，至少与边缘保持一个杯距+1厘米的间距+1cm+1

37、厘米厘米Maintain 1 glass length保持一个杯子的距离保持一个杯子的距离Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT warm plates in a wok不要在锅中加热餐盘不要在锅中加热餐盘Do not warm plate in the wok加热餐具必须使用正确的方法Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Use Warming Oven使用保温车Stack plate Orderly有次序的堆放餐盘Do not Stack too high

38、不要堆放过高Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not place the tableware in a big size container and do not overload it不可使用尺寸过大的容器存放餐具并且不可超载Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always place the glassware in appropriate Rack将玻璃杯存放在尺寸适合的杯筐中是最安全的方法Anti-Breakage Training Program预防

39、餐具破损培训项目预防餐具破损培训项目Do not place tray over the edge 不要摆放托盘超越边界Ensure balance between the tray and the service station 确保托盘和服务台之间的平稳Do not over stack tray 不要在托盘上堆放过多的物品Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not place heavy object on a stacked chinaware切勿以卵击石Anti-Breakage Training Program预

40、防餐具破损培训项目预防餐具破损培训项目Always maintain par level with the rack,do not stack higher than the edge总是与架子保持同一高度，叠放数量不要高于架子Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always maintain par level with the rack总是与架子保持同一高度Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Good and effective equipment will al

41、ways protect tableware as well as possible良好有效的设备会尽可能的为餐具提供保护Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Tableware Use Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目More unnecessary movement,More breakage多动多破少动少破Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do Not handle too many cutle

42、ry at same time抛光时，一次仅取用适量的刀叉Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not place more than one glass in the bucket when polishing在抛光时不要在桶里摆放超过一个杯子Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Steam one glass in the bucket at a time and followed by polishing 一次只在桶里浸泡一个杯子并且直接抛光Anti-Brea

43、kage Training Program预防餐具破损培训项目预防餐具破损培训项目Never hold by the base 决不握着杯底Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always hold wine glass by the stem with polishing clothes 总是用布握着杯底Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not carrying too much plates and transporting by hands不要一次携带过

44、多的餐盘及用手运送Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT stack too manyon your tray不要在托盘上摆放过多DO NOT handle by hand.Use a Service Tray不要用手运送,使用托盘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT carry plates to your side.Unbalanced不要在运送餐盘时把重心置于身体侧面，引致不平衡Anti-Breakage Training Program预

45、防餐具破损培训项目预防餐具破损培训项目Always carry plates in front of you and away from you body 运送时总是托在正前方并远离你的身体Max/最多:20 plates Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not carry too many items and unbalance of heavy side up 托盘被超载，重心也不稳固Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Heavy side down t

46、o maintain balance.Maximum 20为保持平衡，总是保持物品重的一端向下每个托盘建议最多盛放20个Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目不要用手运送,使用托盘DO NOT handle by hand.Use a Service TrayAnti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Incorrect tableware handling错误的操作方式Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Corr

47、ect tableware handling正确的操作方式Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT handle by hand.Use a Service Tray不要用手处理,使用托盘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目DO NOT handle by hand.Use a Service Tray不要用手处理,使用托盘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Never handle them b

48、y hands不可直接用手处理Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always use a service try总是使用托盘来安全的处理Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Do not carry too much 不要拿太多Unbalanced 不平衡Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Use both hands to carry one stack用双手托运Anti-Breakage Traini

49、ng Program预防餐具破损培训项目预防餐具破损培训项目Handling with Incorrect procedure不正确的处理方式Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always carry glasses in upright position and on a tray 总是以垂直的方向运送杯子并使用托盘Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目During Set Up,Use a Trolley and Glass Rack to set up glas

50、s 在摆台时,使用推车和杯筐来承载玻璃杯Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Handling with Incorrect procedure不正确的操作方式Anti-Breakage Training Program预防餐具破损培训项目预防餐具破损培训项目Always carry heavy objects close to you/总是把重的物品靠近自己Maintain tray balance with heavy object at the center of your palm 托住托盘中心使之保持平衡Keep ligh