《商务英语函电》课件商务英语函电第六章.ppt

1、商务英语函电商务英语函电lModule 6 Acceptance&Signing【learning objectives学习目标】学习目标】l knowledge(知识目标知识目标)lKnow the definition of acceptance and orderslMaster the words and phrases of acceptance letters and order letters lMaster the contents and methods of acceptance letters and order letterslSkills（能力目标）（能力目标）lBe

2、 able to use skillful of the related language of acceptance and order lBe able to be good command of writing acceptance letters and order letters lPersonal quality（素质目标）（素质目标）lTraining the quality of cautious attitude of signing the contract lTraining the quality of detail consciousness and legal co

3、nsciousness Lead-InlGenerally speaking,the buyers agree the sellers offer or the buyers and the sellers make agreement during the process of the counter offer of both sides,which is regarded that the buyers accept all the terms and conditions in an offer,and then the buyers can place an order of goo

4、ds.lTo avoid misunderstanding the differences of the terms in the process of transaction between the buyers and the sellers,both sides should make Sales Confirmation after placing an order.Both sides should sign the Sales Contract,ensuring that there is no differences of understanding terms.Knowledg

5、e Input1.An Introduction to Acceptance 1)Definition of Acceptance An offerees agreement to the terms set by the offerer is called an Acceptance.An acceptance should be expressed and unconditional.If the acceptance is conditional,which is called counter-offer.The means of acceptance could be letter,e

6、mail,telegram,fax and so on.If the offer is a firm offer,a deal is concluded after acceptance.If the offer is a non-firm offer,a deal is not concluded until the acceptance is confirmed by the buyers or sellers.Confirmation is a contract in simple form,including Sales Confirmation and Purchase Confir

7、mation,mainly to avoid misunderstanding the differences of the terms in the process of transaction between the buyers and the sellers.Knowledge Input According to the UN Convention on Contacts for the International Sale of Goods,a contract is concluded at the moment when an acceptance of offer becom

8、es effective.The Main Contents of An Acceptance Letter In a letter for acceptance,all the necessary terms and conditions may need a further confirmation/check from both sides.The contents of an acceptance letter mainly contains as follows:a.Thanking the senders for their offers/counter-offers or acc

9、eptanceKnowledge Inputb.Declaring that you accept the offer or confirm the acceptance from the senders and stating that you would like to conclude business with the senders.according to the terms and conditions agreed upon(listing all the terms and conditions agreed upon in detail).c.Stating that yo

10、u have enclosed an order form,a contract confirmation,or a sales confirmation.d.Expressing your hope that the transaction would be conducted smoothly and successfully,and that business would be expanded in the future.Knowledge Input2.An Introduction to Orders 1)Definition of Orders An order is a req

11、uest for the supply of a specific quantity of goods.It is from the buyers acceptance or confirmation of a firm offer made by the sellers or result from the sellers acceptance or confirmation of a counter-offer made by the buyers.The means of order could be that the buyers use a letter,printed orders

12、,fax or email,and the sellers use printed acknowledgment.Knowledge Input2)The Main Contents of An Order An order should be clear,accurate,and easy to understand.An order should at least contain the following points:a.description of the goods,such as specification,size,quantity,quality and article nu

13、mber;b.prices(unit prices as well as total prices);c.terms of payment;d.mode of packing;e.time of transportation,port of destination and time of shipment etc.Task:How to write a letter to acknowledge the order?Situation(Warming-up)Write a letter for acknowledge the initial order according to the fol

14、lowing note：1.You have received an initial order from ABC company on June 25;2.2000 cotton bed sheets are ordered by ABC company;3.You will confirm supply of goods at the prices stated in the letter of ABC;4.You will arrange for dispatch next week by passengers train.根据以下信息，写一封认收首次订单的信函：你收到来自ABC公司6月

15、25日的首次订单；ABC公司订购2000条棉质床单；你确定按ABC信函要求价格提供货品；你将安排下周有客运列车装出Writing Steps for reference 1.To express pleasure at receiving the order;2.To add a favorable comment on the goods ordered;3.To include an assurance of prompt and careful attention;4.To draw attention to other products likely to be of interest

16、;5.To hope for further orders.中文翻译：表达你接受订单的欣喜；对货物订单做一番好评；对订单保证及时的、细心的关注；吸引客户对其他产品感兴趣；期盼今后的订单Example-Letter 1 lThe Sellers Acceptance 卖方接受卖方接受lDear sirs,lThank you for your letter of Feb.18.We are pleased to inform you that we accept your counteroffer for clocks.l Please note,however,that we have spe

17、cially accepted your request solely because we wish to make this the forerunner of many future orders from you.l We hope you will send us your formal order by return,which we will execute with our best attention.lYours faithfully中文翻译中文翻译敬启者，感谢您2月18日信函。我们很高兴通知您我们接受您对钟表的还盘。但是，请注意我们仅针对此次交易接受您的要求，我们破例是为

18、了今后可以收到你们的订单。希望你方回复正式订单，我们将尽力执行此订单。谨上 The Buyers Acceptance 买方接受买方接受 Dear Sirs,Thank you for your letter of March 15,with which you sent us details of Rubber Goods.We have now seen samples of these goods and are prepared to give them a trial.We have enclosed order,hoping that this transaction will b

19、e successful.Yours truly,中文翻译中文翻译敬启者，感谢你方3月15日的信函，并附带橡胶制品的明细。我们已经看到样品，并准备试购。我方已附上订单，期盼此次交易成功。谨上 Example-Letter2 Placing an Order 下订单下订单 Dear sirs，In reply to your letter of August 16,we are very much interested in your offer and have decided to place an order to the following,on the terms stated in

20、your letter.TCL 1080,3000 sets Color TV,delivery within 6 weeks.We place this order on the clear understanding that you can guarantee dispatch in time,and that we reserve the right to cancel it and to refuse delivery after this date.中文翻译中文翻译 回复你方8月16日函，我们对你方报盘非常感兴趣并决定根据你方信函上的条款订购以下产品。3000 台TCL1080型号

21、彩色电视机，六周内发货。清楚了解你方能够保证及时发货，我们才下订单。六周之后我们有权取消或拒绝发货。谨上Example-Letter 3 Initial Order 首次订单首次订单 Dear Sir/Madam,Thank you for your letter of April 20th.We are pleased to find that your products are of excellent quality.As an initial order,we are delighted to give you a small order for 100 sets of your Wa

22、shing Machines XPS-922.Please note that the goods are to be supplied in accordance with your samples.Enclosed you will find Order Sheet No.721.As we are in an urgent need of the commodity for the coming season of sales,please fax your acceptance.Upon receipt of which,we will open an irrevocable L/C

23、through the Bank of China.Yours faithfully,中文翻译：中文翻译：敬启者，感谢你方4月20日函。我们很高兴发现如此优质的产品。作为首次订购，我们很高兴向你方小批订购100台XPS-922洗衣机请注意提供货品与样品一致。附上721号订单。因为促销季即将到来，我们急需货品，请将接受函传真给我们。一旦收到，我们就通过中国银行开立不可撤销信用证。谨上 Acknowledge the Initial Order by Seller卖方认收首次订单卖方认收首次订单 Dear Sir or Madam,We want to say how pleased we wer

24、e receive your order of April 21 for 100 sets of Washing Machines XPS-922 and welcome you as one of our customers.We confirm supply of the goods and ensure for prompt dispatch after you open L/C.When the goods reach you we feel confident you will be completely satisfied with them.As you may not be a

25、ware of the wide range of goods we deal in,we are enclosing a copy of our catalogue and hope that our handling of your first order with us will lead to further business between us and mark the beginning of a happy working relationship.Yours faithfully,中文翻译中文翻译 敬启者，收到你方4月21日的100台XPS-922洗衣机订单，我们非常高兴。欢

26、迎你们成为我们的客户之一。我们确认供应货品，并确保你方开立信用证后立即装出。你方收到货物时，相信你们一定会完全满意。你们也许不太清楚我方的经营范围，现附上商品目录一份，希望你方 首次订单可以建立我们之间更多的业务往来并标志着愉快工作关系的开端。Example-Letter 4 Repeat Order 续订订单续订订单 Dear Sirs,We are pleased to place with you the following repeat order if you can guarantee shipment at California to Shanghai by October 25

27、:300 tons of Grade One American Sweet Oranges Kindly confirm acceptance of our order by return and send advice of shipment with three copies of your invoice with B/L（Bill of Lading）to our office in Shanghai.We will send the bank draft upon receipt of them.Yours faithfully,中文翻译中文翻译 敬启者，如果你方能保证10月25日前

28、将货物从加利福尼亚装运到上海，我们将很高兴与你方续订订单。300吨一级美国甜橙。确认接受订单请回复并发送装运建议和三份附有提货单的发票复印件到我方上海公司。一旦收到，我们就发送银行汇票。谨上Example-Letter 5Accepting an order 接受订单接受订单 Dear Sir,We are pleased to receive your order No.153 Canned Corns.We accept the order and areenclosing you our Sales Confirmation No.543 in duplicate of which pl

29、ease countersign and return one copy to us for our file.We trust you will open the relative L/C at an early date.As to the Items A and B,we shall arrange delivery as soon as we get your L/C,and for itemsC and D we shall ship accordingly.Hoping the goods will turn out to be your entire satisfaction a

30、nd we may have further order from you.Yours faithfully,中文翻译中文翻译 敬启者，很高兴收到你方153号罐头玉米的订单。我们接受此订单并附上543号销售确认书两份，请签字并寄回一份复印件给我方存档。我们相信你方会尽快开立相关信用证。针对条款A与条款B,收到你方信用证，我们就安排发货，对于条款C和条款D,我们也会做相应的装运。希望你方对我们的货物完全满意并能收到你方今后的订单。谨上Declining an Order 拒绝订单拒绝订单 Dear Sir,Thank you for your Order No.121 received this

31、 morning for the above goods,but regret thatowing to shortage of stocks,we are unable to accept the order.We will,however,revert to this matter and contact you by cable,once the supply positionimproves.Meanwhile,please feel free to send your special enquiries for any other materials and youcan rely

32、on our best attention at all times.Yours faithfully,中文翻译中文翻译 敬启者，感谢今早收到的你方121号针对以上货物的订单但是请谅解由于货存不足，我们不能接受此订单。但是，一旦供应情况改善，我们就会重谈此事并与您电报联系。同时，请自由发送你方对其他材料的特别询盘，您会一直受到我方特别关注。谨上Knowledge OutputSkill Drilling 1.Translate the following letter to Chinese.Dear Sirs,Thank you for your letter of 5th July.We a

33、re pleased to accept your counter offer for womens skirts.But please note that it is only because we hope to obtain your future substantial orders that we accept your requirements.We are enclosing our Sales Confirmation in duplicate,please countersign and return one copy for our file as soon as poss

34、ible.Yours faithfully中文翻译：中文翻译：敬启者：谢谢你们7月5号的来函，我们很高兴接受你方对女士短裙的还盘。但请注意，我们之所以接受你方的要求是因为我们希望以此获得你方未来的大量订单。现寄去我们的销售确认书一式两份，请签退一份以供我方存档。谨上Knowledge Output2.Translate the following letter to English.敬启者：感谢你方2012年12月15日来信以及第897号订单确认书，订购1000吨美国土豆。随信附上我方第AM-5123号合同的正副件各两份，供你方签署。请回签并退回签署的合同正副本各一份，供我方存档。关于交货期问

35、题，我们将竭力迅速地全部装运，只是你方信用证必须及时寄达。因此，为了使我方能尽早装船，要求你方尽快地安排开立信用证。我们借此机会对我们你们对我公司的信任表示谢意。谨上英文翻译：英文翻译：Dear Sirs,We thank you for your letter of December 15th,2012 together with one copy of your Order Confirmation No.897 for 1000 tonners of American potatoes.Enclosed are two copies each of the original and du

36、plicate of our Contract No.AM-5123 for your signature.Please sign and return one signed copy each there of our files.So far as delivery is concerned,we will try our utmost ship the total quantity promptly,if your L/C arrives here in time.Therefore,in order to enable us make early shipment,you are re

37、quested to arrange the establishment of L/C at your earliest convenience.We take this opportunity to express our gratitude for your confidence in our company.Yours faithfully3.Situational Training Dear Sir or Madam,We want to say how pleased we were receive your order of June 25 for 2000 cotton bed

38、sheets and welcome you as one of our customers.We confirm supply of the bed sheets at the prices stated in your letter and are arranging for dispatch next week by passengers train.When the goods reach you we feel confident you will be completely satisfied with them.As you may not be aware of the wid

39、e range of goods we deal in,we are enclosing a copy of our catalogue and hope that our handling of your first order with us will lead to further business between us and mark the beginning of a happy working relationship.Yours faithfully,Tianjin Textile Trading Companyl 中文译文：中文译文：敬启者，收到你方6月25日的2000条棉

40、布床单订单，我们非常高兴。欢迎你们成为我们的客户之一。我们确认按你方来信说明的价格供应货品，并正安排下周有客运列车装出。你方收到货物时，相信你们一定会完全满意。你们也许不太清楚我方的经营范围，现附上商品目录一份，希望你方首次订单可以建立我们之间更多的业务往来并标志着愉快工作关系的开端。谨上Words and Expressions1.accept v.接受、认可、承兑 eg.They have accepted the quotation offered by that company.他们接受了那家公司的报价。They have to accept a 10%cut in volume th

41、is year.他们已经不得不同意今年削减10%的销售量。You should accept the draft drawn on your company.你们应该承兑向你公司开出的汇票。拓展：acceptance n.接受、认可、承兑、验收 eg.Notice of such acceptance shall be made in written form.此类确认通知应该做成书面形式。Words and Expressions 2.order n.订单、订货；订购的货物 eg.We will accept your order if part shipments are allowed.

42、如果允许分批装运，我们可接受订单。The order will be completed in three shipments.全部订货可分三批运完。Words and Expressions 3.misunderstanding n.误解；误会；不和 eg.The quarrel originated in a misunderstanding.这场争吵起源于误解。There might be some misunderstanding between them.我觉得他们俩好像有些误会。4.confirm v.确认、批准、证实、肯定、保兑eg.We confirmed having pla

43、ced an order with you for 500 tons corns.我们确认已向你方订购500吨玉米。拓展：confirmation n.确认、证实 eg.We are now making you the following offer subject to our final confirmation.兹报盘如下，以我方最后确认为准.Words and Expressions5.contract n.合同 eg.What clause do you require in the contract?你要求在合同中订上什么条款?6.duplicate n.副本,复制，复制品，两份

44、中的一份 v.复制，重复 e.g.Could you duplicate the key for me?能否给我配制一把钥匙？We would duplicate the order for 100 sets.想再次向你方订购100台缝纫机。7.conditional adj.有条件的；假定的 eg.It combines a conditional and an operation in one.它在单个命令中组合了条件和操作。Words and Expressions8.conclude vt.推断；决定，作结论；结束eg.They decided to conclude the cont

45、ract.他们决定终止合同。They would like to conclude business with our company.他们愿意与我公司达成交易。9.effective adj.有效的 eg.The company agreed to what was in effect a reduction in the price.公司同意的实际上是降低价格。They wrote a letter to the bank to the effect that they would ask it to open an L/C for them.他们写了封信给银行，大意是要求它为他们开立信用

46、证。Words and Expressions10.declare vt.宣布，声明；断言，宣称 eg.Youd better declare the camera to the official.你最好把照相机向海关官员申报纳税。11.request n.要求 eg.We are sending the counter sample at the request of our agent.应你方代理商要求，寄上对等货样。We hope you can give prompt attention to our request for the establishment of business

47、relations.我们希望你们能及时处理我们建立业务关系的要求。Words and Expressions 12.acknowledge vt.承认,确认,感谢 eg.We acknowledged your telegram of April 6.你方4月6日来电收悉。拓展：acknowledgement n.承认,确认,感谢 e.g.We had acknowledgement of your order.我方已认收你方订单。Words and Expressions13.dispatch v.发货,派遣,发送 eg.We would like to claim beforehand t

48、hat if the quality of the goods dispatched by you is not in accordance with the contract,we have a right to refuse the goods.我们在事先要声明，如你方所交货物质量与合同不符，我们有权拒受。Well do our utmost to ensure the prompt dispatch of the goods to your port.我们会尽一切可能确保货物准时发运至你方港口。14.offer n.报盘、报盘、报价 eg.Ive had an offer of$8888

49、 for that house.有人向我出价8888 美元买那房子。Words and Expressions 15.countersign n.(文件等的)副署，连署，会签 eg.Ill be happy to cash these for you.Would you please countersign them here?我很高兴为您兑现支票。请您将支票副签一下。16.enclose v.附上 eg.Enclosed pleased find our order No.123.随函附上第123号订单,请查收 Words and Expressions17.execute v.执行 eg.

50、We believe you will do your utmost to execute our first order as it will lead to a series of transactions between us.我们认为你方会尽最大努力执行我方第一个订单，因为它将带来一系列交易。拓展：execution n.执行；履行 eg.We assure you of our punctual execution of your order.我们保证准时执行你方订单。Words and Expressions 18.Initial adj.最初的；初始的eg.It is very