《民航情景英语》课件Unit7.pptx

1、民航情景英语民航情景英语Guided Learning The type of food varies depending upon the airline company and class of travel.Meals may be served on one tray or in multiple courses with no tray and with a tablecloth,metal cutlery,and glassware(generally in first and business classes).Often the food is reflective of th

2、e culture of the country the airline is based in.The airline dinner typically includes meat (most commonly chicken or beef),fish,or pasta;a salad or vegetable;a small bread roll and a dessert.Condiments(typically salt,pepper,and sugar)are supplied in small sachets or shakers.Guided Learning Caterers

3、 usually produce alternative meals for passengers with restrictive diets.These must usually be ordered in advance,sometimes when buying the ticket.Some of the more common examples include:*Cultural diets,such as Turkish,French,Italian,Chinese,Korean,Japanese or Indian style.*Infant and baby meals.So

4、me airlines also offer childrens meals,containing foods that children will enjoy such as baked beans,mini-hamburgers and hot dogs.Guided Learning Medical diets,including low/high fiber,low fat/cholesterol,diabetic,peanut free,non-lactose,low salt/sodium,low-purine,low-calorie,low-protein,bland(non-s

5、picy)and gluten-free meals.*Religious diets,including kosher,halal,and Hindu,Buddhist and Jain vegetarian(sometimes termed Asian vegetarian)meals.*Vegetarian and vegan meals.Some airlines do not offer a specific meal for non-vegan vegetarians;instead,they are given a vegan meal.WarmerI.Read the foll

6、owing pictures and answer the questions.1.The following are food and drinks on board.Are you familiar with their meaning and can you add any more?2.Matching the name with its image.Amuffin B.yoghurt C.hot dog D.mineral water E.hamburger F.orange juice G.tea H.coffee_ _ II.Find the definition in Colu

7、mn B which matches the word or phrase in Column A.A1.flavor 2.dessert 3.course 4.vegetarian 5.starter 6.lemonade 7.cream8.specialty 9.mutton10.whiskyBA.part of a meal served at one time B.someone who eats no meat C.the meat from an adult sheepD.a dish served as the last course of a mealE.the part of

8、 milk containing the butterfatF.the taste experience G.strong alcoholic drink made from barleyH.a food or drink prepared in a special wayI.sweetened beverage of diluted lemon juiceJ.food or drink to stimulate the appetiteSettingSetting It is 11:00 am,the meal time on board,the flight attendants are

9、ready for serving meals and drinks to passengers.Look at the pictures.What do the flight attendants do?Work with a partner to make at least two sentences for each picture.Topic one:Food Service(FA:flight attendant P:passenger)Sample Conversation 1FA：Please pull your table down.Its lunch hour.P：All r

10、ight.FA：What would you like,sir?P：Whats your suggestion?FA：You may choose from the fish and beef.P：Id like the beef.FA：Here you are.Would you like a cup of tea or coffee?P：No,Id rather have a glass of juice,please.What kinds do you have?FA：We have a selection of orange,apple,grape and lemonade.P：Ill

11、 have a glass of lemonade.More ice,please.FA：All right.Will there be anything else?P：Could you give me more paper napkins?FA：Sure.Here you are.P：Thanks.FA：Youre welcome.Enjoy your meal.Press the call button if you need any more help.Vocabulary and Expressionsbeef n.牛肉a selection of 对于的选择lemonade n.柠

12、檬水paper napkins 餐巾纸call button 呼叫按钮 Check Your Understanding1.How do you communicate with passengers about serving drink?2.How to express yourself when offering drink service?3.What does the woman want to drink?Sample Conversation 2P:Excuse me,can I ask a question about the menu,please?FA:By all mea

13、ns.P:Its not for me,its for my daughter.This is a full meal,isnt it?FA:Yes,thats right Look,it says starter,main course and dessert.P:I thought so,but that too much for my daughter.Do you have a childrens menu?FA:Yes,we do,but you have to preorder special meals.P:What a pity.FA:Look,its not a proble

14、m,Ill bring her the full tray and she can pick and choose what she likes.P:Thats fine then.Thanks so much.Vocabulary and Expressionsmenu n.菜单a full meal 全餐starter n.开胃菜course n.一道菜dessert n.餐后甜点What a pity！好可惜啊！pick v.挑选；采摘Check Your Understanding1.What does the man ask?2.What does a full meal consi

15、st of?3.Whats the problem in ordering childrens meal?Sample Conversation 3FA:Excuse me,Sir.May I order for you?P:Ok.But Im not sure what to eat.Would you like to give me some recommendation.FA:Are you a vegetarian?P:No.FA:Are you allergic to anything?P:I am not comfortable with mutton.FA:In that cas

16、e,you can try some chicken.It is the specialty in our flight and it has some special flavors.Its very popular.P:In that case,I would like to try it.FA:What else do you prefer?P:That is enough.FA:What would you like to drink to your dinner?P:I prefer some whiskey.FA:How much do you like?P:Just a glas

17、s.FA:OK.Wait for a moment.P:Thank you.Vocabulary and Expressionsvegetarian n.素食者allergic adj.过敏的mutton n.羊肉specialty n.特色菜flavor n.风味；风情whiskey n.威士忌Check Your Understanding1.Is the man a vegetarian?2.What does the flight attendant suggest him to order?3.What does the man want to drink?Tasks Accordi

18、ng to sample dialogues,make conversations with your partner by using the prompts given below.(P:passenger FA:flight attendant)Task1P:Is the soup very spicy?FA:No,its not spicy.Task 2P:A man wants fish for his meal.FA:Available,but needs time.Task3 P:A man orders alcohol to drink.FA:Not available in

19、the cabin.Topic Two:Beverage Service(FA:flight attendant P:passenger)Sample Conversation 1FA:What would you like,sir?P:Could I have a cup of tea,please?FA:Yes,of course.Do you mind waiting a moment?Were serving cold drinks just now.P:Oh sorry,Ill have an apple juice then,and the tea later.FA:Are you

20、 sure?P:Thatll be fine.Vocabulary and Expressions Do you mind 您是否介意?wait a moment 稍等 cold drinks 冷饮 Check Your Understanding1.What does the man like to drink?2.Why does the flight attendant let the man wait?3.What would the man like to drink first?Sample Conversation 2(A cabin attendant is ready to

21、clear up the table.)FA:Do you enjoy your meal,Madam?P:Yes,I enjoy it very much.FA:May I clear up your table now?P:Ohsure,please.FA:Its clean now,Madam.Do you need any more drink？P:Ehwhat kind of drinks do you have?FA:We have coffee,tea,juice,coke and beer.P:Id like some orange juice.FA:OK,here is yo

22、ur orange juice.P:Thank you.Vocabulary and Expressionsenjoymeal 享用一顿饭clear up 清理；打扫drink n.酒；饮料 v.喝；饮coke n.（Coca-Cola）可口可乐Check Your Understanding1.How do you communicate with passengers about clearing the waste?2.How to express yourself when offering drink service?3.What does the woman want to dri

23、nk?Sample Conversation 3FA:Good afternoon,sir.Would you like something to drink?P:Yes,please.What have you got?FA:Well,we have coffee,tea,juice,milk,Coca-cola,Sprite,Seven-up cream or sugar,beer,and water,which would you prefer?P:A cup of coffee,please.FA:How do you like your coffee?With cream or su

24、gar?P:No,thanks.Id like to have my coffee black.FA:Ok,wait a moment No sugar,no cream,straight coffee.Here you are.Please enjoy it.P:Thank you very much.FA:My pleasure.Vocabulary and ExpressionsSprite n.雪碧（碳酸饮料）Seven-up n.七喜cream n.奶油；奶酪sugar n.糖black coffee 不加牛奶（或奶油和糖）的咖啡 Check Your Understanding1.

25、What drink does the man can choose from?2.What does the man want to drink?3.What kind of coffee does the man prefer？Tasks According to sample conversations,make conversations with your partner by using the prompts given below.(P:passenger FA:flight attendant)Task1P:thirtyC:a wide selection of bevera

26、ges on boardTask 2 P:hungryC:two choices of main courseTask3 P:allergic to beefC:offer chicken meal Section2 Progress Check1.Translate the following phrases1)呼叫按钮2)餐巾纸3)素食者4)一道菜5)不加糖的咖啡6)冷饮7)餐后甜点8)开胃菜9)清理10)柠檬 2.Answer the following questions1)What travel documents are necessary for checking in a fl

27、ight？2)What things does a passenger get from the agent at the check in counter?3)How do you help a passenger select his seat?4)Do all the passengers need to check in at the counter?5)How do first class passengers check in at airport?Further Reading Alaska Airlines Alaska Airlines sells hot meals on

28、flights over 2.5 hours;a fruit and cheese platter is available for purchase on most flights over two hours.Prices range from$7 to$8.Snacks known as“picnic packs”cost$6.Theres a special selection of for-purchase meals on flights to and from Hawaii,including red miso ginger chicken($7).Non-alcoholic b

29、everages are complimentary,while beer,wine and liquors cost$6 to$7 in economy class(theyre free in first).American Airlines American Airlines recently began offering free snacks in economy class on all domestic flights(cookies or pretzels),as well as free meals on flights between Dallas/Fort Worth a

30、nd Hawaii.Complimentary meals are also offered aboard flights between the U.S.and Europe,Asia and some destinations in Latin America.On other international flights as well as all domestic flights,economy-class fliers can purchase items such as snack packs,sandwiches and other light fare($4$9.99).Pas

31、sengers in first or business class get free snacks,“Lite Bites”or full meals,depending on the length and time of the flight.Non-alcoholic beverages are free on all flights,while economy-class passengers will pay$7 to$9 for alcoholic options.(These are free in business and first class.)Delta Airlines

32、 Delta offers one complimentary snack(pretzels,peanuts or cookies)on most economy-class flights,as well as a menu of for-purchase items such as Pringles chips,sandwiches,wraps and fruit/cheese plates($3.49$9.99)on U.S.,Caribbean and Latin America flights of at least 900 miles.Complimentary meals are

33、 available on longer international flights.First-and business-class passengers get complimentary snacks and/or meals,depending on the length of the flight.Complimentary non-alcoholic drinks are offered on all flights.First-and business-class passengers get free alcoholic drinks,while economy-class p

34、assengers pay$6 to$10.Frontier Airlines Ultra-discounter Frontier does not include any free snacks or beverages aboard its flights;instead,you can purchase these individually or in packages(such as coffee and a snack for$4.49).JetBlue Airlines JetBlue serves a variety of complimentary snacks and bev

35、erages in its economy-class cabins.Beer,wine and cocktails cost$6 to$9.The airlines boxed snacks cost$7 and are available on most flights longer than two hours.Theres also an EatUp Cafe selection(sandwiches,salads,cheese plate,etc.)on some longer flights,with options ranging from$4 to$12.JetBlues pr

36、emium cabin,called Mint,is available only on select transcontinental or international flights;fares in this cabin include complimentary meals,small plates and alcoholic beverages.Southwest Airlines Peanuts,pretzels and non-alcoholic beverages are complimentary on all flights.Beer,wine,spirits and mi

37、xed drinks cost$5.On longer flights,other complimentary snacks are available.Passengers in Business Select get one free premium drink.Spirit AirlinesSpirit doesnt serve meals,but snacks(muffins,candy,chips,nuts)are offered for$2$6.50.Spirit also charges for all drinks,including soft drinks and water

38、($3).Hot drinks like coffee and tea are$2.Alcoholic beverages are$7 to$8.Select bundles(such as nuts and a soft drink or a muffin and a hot drink)can be purchased for less than the cost of ordering a la carte.United Airlines United offers complimentary meals in coach on most international flights.In

39、 coach class on North American flights over two hours(including flights to the continental U.S.,Alaska,Hawaii,Canada,Central America,the Caribbean and Mexico),snacks are available for purchase for$3.99 to$8.99.On Northern American flights over 3.5 hours,fliers can purchase more substantive options s

40、uch as sandwiches and salads($5.99$9.99).In first or business class,meals and snacks are complimentary and vary based on the length of your flight and the time of day.On all flights,soft drinks are complimentary;economy-class passengers pay$6.99 to$9.99 for alcoholic beverages,while passengers in th

41、e premium cabin enjoy these for free.Virgin America Airlines Virgin America charges$3 to$5 for all snacks in economy class,and$4 to$9 for meals such as sandwiches or salads.Most of these items are complimentary in first class or Main Cabin Select(premium economy).Meals are available on all flights over two hours.Some non-alcoholic beverages are free(such as Coke,Sprite,orange juice and coffee),while“premium”non-alcoholic drinks(including some teas)are$2 to$3 in coach.Alcoholic drinks range from$6 to$8 for economy-class fliers.Fliers in premium cabins enjoy most drinks for free.Thank You