《跨境电商实用英语(第2版)》课件Unit 2-Chapter 1.pptx
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1、A跨境电商实用英语 Chapter 1Unit 2 Introduction to Cross-border E-commerce Platforms跨境电商系列教材Acquire basic knowledge about A1Know the platform rules on A2Understand the importance of transaction policies and assurance service on A3Learn words and expressions concerning talking about A4Unit GoalsAfter studying
2、 this chapter,you are expected to:PART ONEWarming-upPART 1Warming-upWork in group.Look at what the following people say or do and express your own opinions with your group members.Try to relate to your personal experience.A.Mr.Wilson escalated his refund dispute request last week and A asked him to
3、provide evidence.He has written and uploaded evidence three times now,but he has not heard anything from A.What can he do about it?PART 1Warming-upB.I ordered a dress from“Tangada woman.Store”clothing store.When I realized my item didnt arrive within the promised shipping time,I started a dispute to
4、 get my money back.However,the seller refused to give me a refund and told me to wait longer.PART TWOPassage ReadingPART 2Passage Reading Launched in 1999,A is the leading platform for global wholesale trade.As part of the Alibaba Group,it is designed to make it easy to do business anywhere.By givin
5、g suppliers the tools necessary to reach a global audience for their products and by helping buyers find products and suppliers quickly and efficiently.It provides the fundamental technology infrastructure and marketing reach to support merchants,brands and other businesses that provide products,ser
6、vices and digital content to leverage the power of the Internet to engage with their users and customers.Their businesses are comprised of core commerce,cloud computing,digital media and entertainment,innovation initiatives and others.Through investee affiliates,it also sets its foot in the logistic
7、s and local services sectors.A A brings you hundreds of millions of products in over 40 different major categories,including consumer electronics,machinery and apparel.Buyers for these products are located in 200 plus countries and regions,and exchange hundreds of thousands of messages with supplier
8、s on the platform each day.As a platform,it continues to develop services to help businesses do more and discover new opportunities.Whether its sourcing from your mobile phone or contacting suppliers in their local languages,turning to A for all your global business needs.A partners major logistics
9、providers covering LCL&FCL sea shipments across the globe.Cargoes are shipped from 8 main ports(Shanghai,Shenzhen,Qingdao,etc.)in China to more than 300 popular destination ports.A aims to provide multiple safe payment options with low transaction fees for all parties engaged in international trade.
10、PART 2Passage ReadingPART 2Passage ReadingPayment MethodT/TCredit Carde-CheckingTransaction FeeFees vary by region and bank2.8%of the total transaction amountA fixed rate of US$15 per transactionTransfer Time3-7 working days2-3 working days4-5 working daysAccepted CurrenciesUSD/HKD/GBP/EUR/SGD/AUD/C
11、AD/JPY/RMBUSDUSD A offers trade assurance services.Having Trade Assurance coverage means that the buyers will enjoy fast dispute handling by A in the event of shipping or quality-related disputes.Quality Dispute Refund Getting Trade Assurance coverage means that the sellers will comply with the cont
12、ract or A will refund the buyer for the covered amount.Examples of whats covered:Buyer purchased 1,000 coffee mugs and only received 990Buyer purchased 100 self-balancing scooters but 30 pieces do not work properlySeller agreed to offer CE certificate for the order,but failed to provide itPART 2Pass
13、age ReadingShipping Delay Refund The order will be shipped by the sellers on time,according to the details of the contract.In case of shipping delay,the buyers will be eligible for a refund.Examples of whats covered:The seller fails to ship the goods on time(according to the contract details)The sel
14、ler ships the goods,but the delivery is later than the time specified in the contractThe seller ships the goods,but the goods are seized by customs due to seller error http:/PART 2Passage ReadingNew Wordsinfrastructure nfrstrkt(r)n.1New Wordthe basic structure or features of a system or organization
15、 基础设施 e.g.)How can you ensure that you are building an effective infrastructure for your organization?如何能确保你正在构建一个对你的组织有效的基础?)Civil lighting system is one of the important parts of city infrastructure.城市路灯照明系统是一个城市的重要基础设施之一。返回merchant m:tnt n.01New Word2a businessperson engaged in retail trade 商人,店主
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