微软研究院讲师培训英文版课件.ppt

1、We Present Every Day!vNot just conference talks.Product group meetingsBillG/TAB meetingsPreamble to a demoConvince a product group to be interestedPresent patent to a lawyerPresent a group result at offsite“Elevator”talksBut Im not good at it.vPresentation skills can be acquired.vExamples:Bill Gates

2、Kai-Fu LeeWhat Youll Learn Today:vCommunication skillsvPreparing the TalkvDelivering the TalkvHandling Q&Av21 secrets to becoming a good speaker.What is Communication Skills?vVerbal(words spoken)vVocal(tone,range,appeal,credibility of voice)vVisual(physical appearance,clothing,gestures,eye contact)v

3、7%v38%v55%CommunicationSkills“Without effective delivery,a speech of the highest mental capacity can be held in no esteem.With effective delivery,even one with moderate abilities maysurpass those of the highest talent.”-Cicero“The man who can think and does not knowhow to express what he thinksis at

4、 the level of him who cannot think.”-PericlesThe Importance of Communication SkillsCommunication Skills=Fake?vMost important factor is PASSION!If youre passionate,your vocal&visual skills will come naturally.vPassion could come from subject,experience,or environment.“There is just one sure cure for

5、bad speeches Get truly excited on the subject,and 99 percent of the faults of your speaking will disappear.”-Robert Montgomery But there are skills to be learned.Like reading,writing,typing.Must learn this,if you want your work to be understood!Verbal SkillsvBe simple and clear!Dont ramble.Stop to t

6、hink if you need to.Example one:Dan Quayle celebrates democracy:Example two:Dan Quayle trying to say“A mind is a terrible thing to waste”Verbal SkillsvSpeaking is not like writing!Use simple words.Dont use complex sentences.Can you understand this:vDont use ambiguous words in speech.Vocal SkillsvPro

7、ject&resonate your voice.vNo“UM”s and“ER”s.(Pause instead).vSilence is a tool(To draw attention).Vocal SkillsvPlay your voice with pitch and tempo.vTo amplify a point,slow down,speak loudly,exaggerate inotation,pause in the right places.“You are right.I am wrong”Stalin to Trotsky“Ask not what your c

8、ountry can do for you;ask what you can do for your country”-John F.KennedyBAD EXAMPLE:“I welcome this kind of examination,because people have to know whether their president is a crook.Well,Im not a crook.”-Richard M.NixonvDont use it everywhere!Vocal Skills:Same message;many ways to deivervJohn Ken

9、nedy:“You need to contribute to your country”“Ask not what your country can do for you;ask what you can do for your country”.vQuayle vs.Benson Debate:Quayle:I have as much experience in the Congress as Jack Kennedy did when he sought the presidency.Answer 1:“Jack Kennedy is better than you.”Answer 2

10、:Senator,I served with Jack Kennedy.I knew Jack Kennedy.Jack Kennedy was a friend of mine.Senator,youre no Jack Kennedy.“Vocal Skills:EnthusiasmvPassion&Enthusiasm!If youre not passionate,why should we care?vExample:Martin Luther KingI have a dream.That one dayThis nation will rise upLive up to the

11、true meaning to its creed:We hold these truths to be self-evidentThat all men are created equal.Visual SkillsvVisual Skills THE most importantAppear trustworthy&respectful.US Election 1960 was won on visual skills.vComponents of Visual SkillsEyesBodyHandsFaceVisual Skills EyesvLook forward at audien

12、ce(trust)Dont shift eyeballs;dont look in corner.Dont look too much at computer screen or your notes.vLook at peoples faces(not eyes)3-6 seconds per person.Shift randomly.Nod,smile,use facial expression.Visual Skills BodyvStand up when talking.vWalk around=informal.vDont:Rock,shake,lean too much.Vis

13、ual Skills HandsvGesture complements talk.Should come naturally,without thinking.Make sure they match!vNeed to exaggerate a littleEspecially with large audience.vDont fidget or put in pocket.vVideotape whole talk&watch.Visual Skills FacevShow emotion!vMost of the time:“I care a lot about this.”“I re

14、ally believe in this.”“I love my work.”vSometimes(in response to questions).“This is the most outrageous thing Ive ever heard.”“I will have nothing to do with this.”What Youll Learn Today:vCommunication skillsvPreparing the TalkvDelivering the TalkvHandling Q&Av21 secrets to becoming a good speaker.

15、Preparing the TalkvAlways OVERPREPARE!vPreparation includes:Researching the background.Organizing the talk.Writing the slides.Rehearsing the talk.Last minute things.Researching the BackgroundvWhen youre invited,find out:How long is the talk?Whats the topic?v(Say no if you dont care about the topic).

16、Whos the audience.vOnce you say yes,you are COMMITTED to do a great job.Organizing the TalkvYoure the salesman.vFirst lesson for salesmen:“Tell them what youre going to say.Say it.Tell them what you said”vVery similar to your paper!The Central Message(it)vPeople will not remember everything.vHave ON

17、E clear walk-away message.What do you want people to remember in 3 months?The answer to the question:“How was the talk?”vRepeat it!The OpeningvSay something provoking!vGive a(very short)outline/overview.The SubstancevLogical.vConvincing.Help them remember the message!Anticipate doubts&remove them.vS

18、mooth transitions Dont lose the audienceOK to re-order the sub-topics.vKeep repeating the message!The EndingvEnd with a BANG!vRepeat the message.vSay thank you.Writing the Visuals(PowerPoint)vPrepation(80%time)First prepare outline(recommend:Word).Then modify outline for:vLogic onvincing,flow,transi

19、tions.vActual Slide Writing(20%time)Should come almost directly from the outline.Use of Visuals(PowerPoint)vVisuals only support your talk.Spend more time on your talk!vSimple and clear1 idea;3 sub-concepts;=6 lines.Readable Big&color-coordinated.vDont read from the slides!What if Talk is ComplexvDo

20、nt lose people.Use grayed out outline.vIf idea is complex:Try really hard to avoid complex slides,butIf you must use it,use layers(prevent read-ahead&lack of focus).vRemember to change slides for printing.vExample.If you must use complex layersa good exampleContent ServerProxy ServerClients3.return

21、content1.open connection&send requestContent re-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching&pre-fetchingmanagement2.retrieve content 2.retrieve content 3.retrieve network data,user/client profiles4.perform adaptation5.return content1.open connection&send requestUse of Demos

22、/MultimediavKeeps the talk interesting.vDont overdo it.Should be tied to content.vOrdering:2,N,N-1,N-2,.3,1 Rehearsing Your TalkvRecord&listen to every talk at least twice!vRecord:Best:PowerPoint features.OK:Tape recorder.Must do sometime:vVideovAsk experienced speaker to critique.vImprove:Style,log

23、ic,timing per slide.Get the Timing Right!vRunning out of time is a disaster.vWrite how much time should remain on each slide.After youre more experienced.vNo longer necessary to record.vEvery new talk still must be rehearsed.vBring notes if you arent confident.Just Before the Talk.vPrepare something

24、 matching the occasion.vMake sure youre not too tired:Get enough sleep the previous night.Drink 3 cups of coffee!What Youll Learn Today:vCommunication skillsvPreparing the TalkvDelivering the TalkvHandling Q&Av21 secrets to becoming a good speaker.Delivering the TalkvOvercoming language barrier.vOve

25、rcoming nervousness.vArt of Good Opening&ending.vHumorvAudience participationOvercoming Language BarriervPerfect English not necessary.vKnow your limitations.Dont use fancy words,complex sentences.Dont take any chance of looking silly.vOK to bring cheat notes!Outline&ScriptvAlways make an outline.Po

26、werPoint notes;Word Outline.Dont have to use it.vIt may be best to READ a speech.No excuse not to be fluent!(practice!)Dont stare at paper.(Memorize it if youre prefer).Overcoming Nervousness“Do the thing you fearand the death of fear is certain.”-Ralph Waldo EmersonHiding NervousnessvIt is possible

27、 to hide nervousness!vDont let the shaking show!Make a fist;hold the lectern.Speak loudly.Take a deep breath.vLook at a friendly face.vLook above peoples heads.Art of Good Opening&EndingvOpeningSay something relevant to the occasion.Need to research background before the talk.vEnding“If you remember

28、 only one thing from this talk,then you should remember XXX”.HumorvGood humor:Respectful.Relevant(better yet:original).Short.vPlan your jokes:Remember what worked.Use it again!HumorvHow to tell a joke?Set up(people should know a joke is coming up).Pause after climax(punch line).vMove on naturally if

29、 no reaction!Audience ParticipationvBest way for people to remember!vAsk audience a questionAnticipate their answer(s)!Respond with something interesting AND relevant.Be YourselfvLearn the skills;dont copy the styles.vYou must be yourself to be credible.vMany styles could be effective:Bill Gates Bri

30、lliant technologistSteve Ballmer Powerful salesmanSteve Jobs Passionate evangelistWhat Youll Learn Today:vCommunication skillsvPreparing the TalkvDelivering the TalkvHandling Q&Av21 secrets to becoming a good speaker.Q&AvQ&A is your chance to:Amplify your points.Increase your credibility.Dealing wit

31、h QuestionsvEasy QuestionsAmplify your points!vHard QuestionsNo need to answer directly.But dont hide!vNarrow QuestionsTake offline.Q&A Giving A Good AnswervRespect the listenervRight body languagevRepeat the questionComplete if people cannot hear.Paraphrase to help amplify your point.vIf people are

32、 too shy,you start!vDont argue or dismiss a question.21 Secrets#1 Anybody can learn to give a good talk.21 Secrets#2 Dont give a talk unless youre passionate.21 Secrets#3 Use simple and clear words.21 Secrets#4 Play your voice to focus on key points.21 Secrets#5 Silence is a great tool.21 Secrets#6

33、Overprepare every talk.21 Secrets#7 Tell them what youre going to say.Say it.Tell them what you said.21 Secrets#8 Have ONE clear central message for:the question“How was the talk”21 Secrets#9 Open your talk with something thought-provoking21 Secrets#10 Slides should be simple&clear.21 Secrets#11 Don

34、t read from your slides.21 Secrets#12 Order your demos.21 Secrets#13 Rehearse&listen to each talkat least twice!21 Secrets#14 Time your talk on every slide.21 Secrets#15 It may be OK to read from a script.21 Secrets#16 Stay awake!Drink 3 cups of coffee before your talk.21 Secrets#17 It is possible t

35、o hide nervousness.21 Secrets#18 Tailor your opening remarks to the occasion.21 Secrets#19“If you only remember one thing fromthis talk,you should remember XXX”21 Secrets#20 Humor&Interactivity must berelevant and well-planned.21 Secrets#21 Q&A can help you more than the audience.ConclusionvGiving a talk is easyvIt just takes:A little passionA lot of practice!