《会展情景英语》Unit11跟进业务课件.ppt(课件中不含音视频素材)

1、会展情景英语会展情景英语Following-up business跟跟 进进 业业 务务Learning ObjectivesSituational Dialogues3Industrial Tips 4Practical ExercisesContent1Knowledge linkingWarm-upUseful Sentences5267Learning ObjectivesAfter completing this unit,you will be able to:comprehend the tips on business follow-up;discuss exhibition

2、follow-up plans;know how to follow up potential customers master the key words,phrases and some useful sentence patterns in each part of this unit 学习目标学习目标Situational DialoguesDialogue 1 情情 景景 对对 话话 Mrs.Linda ordered 10000 Chinese knots from Mr.Wangs company during the trade show in Shanghai.Now the

3、 show is over and she has gone back to her country.Mr.Wang calls Mrs.Linda.W=Mr.Wang L=Mrs.LindaW:Hello.May I speak to Mrs.LindaL:This is Linda.Whos speaking,pleaseW:This is Wang Jun from the exhibition in Shanghai.Do you still remember meL:Hi,Mr.Wang.Of course I remember you.I placed an order with

4、you 10000 in Shanghai.How are you doingW:Fine.I have just come back to Zhejiang.How were the sales of Chinese knotsL:Pretty good.The market responded actively and quickly.The customers were crazy about them.W:Thats good news.I always have confidence in our products.L:Your products turned out to be v

5、ery saleable.Im considering placing an additional order for the coming New Year.W:Good idea!They would be a great gift idea.In view of our first successful business dealings,we can offer you a better discount for your future large orders.L:Wonderful!Ill send you an order by e-mail later.W:Good.Im lo

6、oking forward to it.And Ill e-mail you our recently released catalogue.That will be helpful,I think.L:Thank you very much.Vocabularyknotnt n.（绳等的）结；vt.打结respondrspnd n.应答；vi.作出反应 enthusiasticallyin,ju:zistikli adv.热心地；满腔热情地saleableselb()l adj.畅销的additionald()n()l adj.附加的，额外的releaserlis n.释放；发布dealin

7、gdil n.交易；行为Notes 1.Chinese knots中国结2.may I speak to Ms.Linda?我可以和琳达女士讲话吗?3.I placed an order with you for 10000 Chinese knots when I was in Shanghai.我在上海的时候跟你订过一批10000个中国结的货物。4.How are you doing?你过得如何？5.How were the sales of Chinese knots?中国结的销售情况怎么样?6.The market responded enthusiastically and quic

8、kly.市场反应非常 热情和迅速。7.I always have confidence in our products.我总是对我们的产品有 信心。8.And Ill e-mail you our recently released catalogue.我会把我们最 近发布的产品目录通过电子邮件发给你们。9.in view of 鉴于；考虑到advance order先期租订：先期租订：参展商在规定的截止日期前预订有偿服务或会展道具，价格相对于在进馆期的现场租订（onsite order，floor order）有较大优惠。air-compressor空压机：空压机：一种展览会上常用的动力源装

9、置，通过电源带动产生气压，随后接通需驱动的设备等进行工作。现代化的展馆已配备中央空压系统，更安全，噪声更低。Industrial Tips 行业小贴士行业小贴士Situational DialoguesDialogue 2 情情 景景 对对 话话 Mr.Brown planned to order a large number of multifunctional digital cameras from Dahua Company when he visited the Photographic Equipment&Digital Imaging Exhibition in Shanghai

10、,but he didnt clinch the deal because of the price.The following is a call from Ms.Li following up this case after the show.B=Mr.Brown L=Ms.Li L:Good morning,may I speak to Mr.BrownB:This is Brown,good morning.Whos speakingL:Im Li fang,Sales Representative of Dahua Company.We met at the Photographic

11、 Equipment&Digital Imaging Exhibition in Shanghai.Do you remember our multifunctional digital cameras that you were interested inB:Yes.Nice to hear your voice,Ms.Li.I was thinking about the cameras lately.Thank you for calling.L:My great pleasure.Im calling you to express my gratitude for your inter

12、est in our products,and tell you some good news.B:Yes.L:Last time you asked us to reduce the price by giving a 15%discount for more than 2,000 sets of multifunctional digital cameras,rightB:Yes.What is the resultL:I have forwarded it to my manager.He agreed that we could meet each other half way,and

13、 offered a 10%discount for 2,000 sets or more.But should your order reach 3,000,the discount would be 15%.B:15%would be more reasonable.Id like to buy 3,000 sets.L:Great!Ill e-mail you a firm offer including other terms.We assure you that we will provide high quality and good service.B:I appreciate

14、that.L:OK.Nice talking with you,Mr.Brown.Please dont hesitate to contact me again if you have any questions.B:Of course I will.See you.L:See you.Vocabularymultifunctional,mltifknl adj.多功能的digitalddt()l adj.数字的camerakm()r n.照相机；摄影机photographic,ftgrfk adj.摄影的equipmentkwpm()nt n.设备，装备；器材finalizefan()la

15、z vt.完成；使结束purchasep:ts n.购买；vt.购买appreciationprie()n n.欣赏；感谢assure;vt.保证；担保；使确信hesitateheztet vi.&vt.踌躇，犹豫Notes 1.Sales Representative销售代表2.the Photographic Equipment&Digital Imaging Exhibition摄影器材 和数码影像展览会3.multifunctional digital cameras多功能数码相机4.And if you order at least 3,000 units,then the disc

16、ount would be 15%.如果你订购至少3000套,那么折扣是15%。5.We assure you that we will provide you with the best quality and good service.我们向你保证,我们将为你提供最好的质量和良好的服务。6.I very much appreciate that!非常感谢!7.meet each other half way相互让步8.Please dont hesitate to contact me again if you have any questions.如果你有任何问题，请不要犹豫再次与我联系

17、。Consumer show：面向公众开放的展览会，一般需要买票进入，这种展览会又称公共展。Distributor show 分销展，它由一个批发商举办，参展商为该批发商的供应商，观众是批发商的客户。Industrial Tips 行业小贴士行业小贴士Useful Sentences常用句式常用句式1.Its wonderful working with you.和你一起工作真是太好了2.Your English is excellent and you did a great job during this exhibition.你的英语很好,你在这次展览中表现很出色。3.Thank you

18、 so much for you great help.非常感谢你的大力帮助。4.I especially appreciate your efficient working style.我特别欣赏 你高效的工作作风。5.If I can do anything else for you,please let me know.如果我能 为你做什么别的事情,请告诉我一声。6.The airline transportation is faster,but it is also more expensive.航空运输速度更快,但更贵。Useful Sentences常用句式常用句式7.I thin

19、k I prefer airline transportation because there are not many exhibits left.我想我更喜欢航空运输,因为剩下的展品不多了。8.Could you recommend an airline company?你能推荐一家航空 公司吗?9.Let me give you a hand.让我帮你一把。10.Id like to invite you out to dinner before you leave for Paris.在你动身去巴黎之前，我想邀请你出去吃饭。11.Its very kind of you.你真是太好了。

20、12.Its always a pleasure for me to make new friends.对我来说结 交新朋友总是令人高兴的事。13.I think if you decide to attend youd better reserve your stand as soon as possible.我认为如果你决定参加你最好尽快预订展位。Useful Sentences常用句式常用句式14.Ill take your suggestion into account.我会考虑你的建议。15.We hope you will continue to give us your acti

21、ve support,and were looking forward to seeing you at the next exhibition.希望您继续积极支持我们，并期待下次展会再见。16.We hope you have a prosperous future and a long lived friendship with us.我谨代表我们公司祝贵公司事业蒸蒸日上，我们的友谊长存。17.This is a card has the names of our sales staff.这是我们公司 的贺卡，上面有我们全体销售部门人员的签名。18.Thank you for your v

22、aluable time.谢谢您的宝贵时间。Practical ExercisesRole Play1.Mr.Jordan,representative of Furniture company,arrived in China today,expecting to place an order with Miss Liu,Sales Manager of Timber Co.,Ltd.He has made an appointment with Miss Liu to meet in a coffee bar today,and asked her to bring her company

23、s brochures,price list and contract,etc.Please work with your partner to talk about the relevant order,and try to do business successfully.2.Mr.Zheng,manager of the marketing department in an event management company is expressing his thanks to the exhibitors on behalf of the organizer Mr.Johnson af

24、ter the show.Match the expressions on the left with the best translation on the right.(1)confidence(2)saleable(3)release(4)catalogue(5)multifunctional(6)digital(7)photographic(8)equipment(9)gratitude(10)hesitate a.数字的b.摄影的c.设备d.感谢e.犹豫f.信心g.畅销的h.释放i.目录j.多功能的texttexttexttexttextComplete the following

25、dialogue with the references in Chinese Mr.Johnson is leaving for Paris to attend another show.Before his leave,Mr.Lin,a show manager,wants to invite him to have dinner to talk about future possible cooperation.J=Mr.Johnson,L=Mr.LinL:Hello,Mr.Johnson.Are you free this evening?J:Yes?L:(1)_(我想邀请你)out

26、to dinner before you leave for Paris.J:Its very kind of you.L:I just want to(2)_(表达谢意)for your help and I also want to talk with you about further cooperation.J:OK.But may I come along with Mr.Green?L:Of course.Its always a pleasure for me to(3)_(结交新朋友).J:Mr.Green is one of our customers who seem ve

27、ry interested in your(4)_(新产品).L:OK,now that you are in china,（5）_(尝试一些中餐怎么样)?J:That sounds good.L:I was told that you are going to participate in the(6)_(商品交 易会)to be held in Paris?J:Ive no idea.Would it be worthwhile?L:Of course.Many exhibitors benefit from it a great deal each year.J:OK,Ill take

28、your suggestion into account.L:I think if you decide to attend youd better（7）_（尽早预订 展位）,because the trade fair is very popular.And dont forget to prepare brochures and samples.J:All right.Thanks a lot!Dialogue B:Mr.Johnson is an exhibitor.Zhang Hua is one of the staffs in the international exhibitio

29、n centre.After the show,Mr.Johnson thanks Zhang Hua for his great help.He is busy tearing down the display and shipping the exhibits back.J=Mr.Johnson,Z=Zhang Hua J:Its wonderful working with you,Zhang Hua.Your English is excellent and you(8)_(做得很好)during this exhibition.Thank you so much for you gr

30、eat help.Z:Its my pleasure.Ive learned a lot at this show and I especially（9）（欣赏你的高效的工作作风）.If I can do anything else for you,please let me know.J:In fact,there is one more thing.Z:Go ahead.（10）（我会尽力帮助你的）.J:You know,my country is very far from here.Im afraid I cant take all the exhibits with me back

31、to my country.I want to find out how to （11）（处理这些展品）.Z:Ah,I see.You can sell some of them here and now.Then you may get a（12）_(航运公司)to ship the other exhibits.J:Which company will you suggest?Z:OOCL.It provides a single,efficient global shipment.But(13)_(在大多数情况下)I prefer the airlines.J:Whats the dif

32、ference between(14)_(航空运输和海洋 运输)?Z:The airline transportation is faster,but it is also(15)_ (比较昂贵).J:I think I prefer airline transportation because there are not many exhibits left.Could you(16)_(推荐一家航空公司)?Z:I always fly(17)_(中国国际航空公司).You may send the exhibits on the same flight you are flying.J:T

33、hats a great idea.Ill pack the exhibits now.Z:Let me give you a hand.Translate the following sentences into English and then make oral practice.1.我打电话来是想对你在展会期间给予我们的帮助我打电话来是想对你在展会期间给予我们的帮助 说声谢谢。说声谢谢。2.根据反馈信息得知，我们的产品介绍和热情接待根据反馈信息得知，我们的产品介绍和热情接待 给客户留下了极为深刻的印象。给客户留下了极为深刻的印象。3.到目前为止，客户反映我们的产品质量好，价格到目前为止

34、，客户反映我们的产品质量好，价格 合理且非常实用。合理且非常实用。4.我们公司决定和贵公司建立长期的合作伙伴关系。我们公司决定和贵公司建立长期的合作伙伴关系。5.考虑到我们长期的合作关系，我们甚至可以考虑考虑到我们长期的合作关系，我们甚至可以考虑 给贵方更多一些优惠。给贵方更多一些优惠。6.我谨代表我们公司祝贵公司事业蒸蒸日上，并真我谨代表我们公司祝贵公司事业蒸蒸日上，并真 诚祝愿我们的友谊长存。诚祝愿我们的友谊长存。Speak out with three or four sentences in English to your partner,using the following words or phrases,and then your partner interprets them into Chinese.1.advance order；2.distributor show;3.consumer show