人教版高中英语选修七课件：33《Unit3Listeningandspeaking》课件.ppt--（课件中不含音视频）

1、新课标人教版课件系列高中英语选修(模块）7-3.32022-11-71 Listening and speaking2022-11-722022-11-732022-11-741.Before you listen,read the advertisement,Page 25;and discuss these questions.(1)What can you experience on this tour?(2)Would you like to go on this tour?What aspect of the tour would you like best?2022-11-75(3

2、)When would you get a refund?2.The dialogues between tourists and a tour guide take place after a whale watching tour.Before you listen,decide which aspects of the tour the tourists might think2022-11-76were good(G)and the aspects they might complain about(B).Listen to the tape and check your answer

3、s.Then listen again and number the aspects in the order you hear about them.(Ex 2,Page 25)2022-11-773.Listen again.When the tourist complained,what result did he/she want to get from the tour guide and what was the actual result?Complete the table for each dialogue.(Ex3,Page 26)2022-11-78Dialogue 1I

4、m sorry but _ with the tour.Well,it was _ outside My two kids _.4.Listen to the expressions that each customer used to make his/her complaint.Complete the sentences.(Page26)we werent very happyso wet we couldnt goare very disappointed2022-11-79Dialogue 21)Yes,the whales were awesome but _.2)Im sorry

5、 but _,I now have to make another airline booking and I have no idea whether therell be any seats available._.Im feeling very annoyedthats not good enoughId like a full refund2022-11-710Dialogue 3Excuse me,the tour _ _ and wed _ please.2)_ as were visitors to this area and were leaving tomorrow morn

6、ing.3)Well,actually,_.husband and I had expected like a refundIm afraid thats no good for uswed like a full refundwasnt what my 2022-11-7115.Listen to the first dialogue and fill in the missing words.Then read the lines aloud,paying special attention to stress and intonation.(Page26)TOUR GUIDE:Im so

7、rry but we _ _ the weather and you _ _ the whales.cantcontroldidsee2022-11-712ANGELA:Well,Im afraid thats not _ _.Id like to talk to the manager.TOUR GUIDE:Im sure that wont _ _ _ _.I know hell _ with me.The _ is that you _ _ whales.goodenoughdoyouanyagreefactdid seegood2022-11-713LISTENING TEXTCOMP

8、LAINING ABOUT A WHALE WATCHING TOURANGELA:Excuse me.TOUR GUIDE:Yes,how can I help you?Dialogue 12022-11-714ANGELA:Im sorry but we werent very happy with the tour.TOUR GUIDE:Oh,what was the problem?ANGELA:Well,it was so wet we couldnt go outside I know we heard the whales and saw them on the video ca

9、mera and that was great,but we really wanted to stand outside and watch the whales from there.My two kids are very disappointed.2022-11-715TOUR GUIDE:Im sorry but we cant control the weather and you did see whales.ANGELA:Well,Im afraid thats not good enough.Id like to talk to the manager.TOUR GUIDE:

10、Im sure that wont do you any good,I know hell agree with me.The fact is that you did see whales.(fade out)2022-11-716TOUR GUIDE:Goodbye,I hoped you enjoyed the tour,sir.ANDREW:Yes,the whales were awesome but Im feeling very annoyed.TOUR GUIDE:Really?(in a surprised voice)Dialogue 22022-11-717ANDREW:

11、Yes.You see,Ive missed my flight.If Id know the boat was going to be late back,I wouldnt have come.TOUR GUIDE:Yes,I understand,but we had a problem with the boat at the last minute that we needed to fix.2022-11-718 The safety of our passengers is very important to us.So,Im afraid we couldnt avoid st

12、arting late.ANDREW:Yes,but you shouldve checked if there was anyone like me who needed to be back by midday.Anyway,Id like a refund,please.2022-11-719TOUR GUIDE:Well,I can refund half the fare.ANDREW:Im sorry but thats not good enough.I now have to make another airline booking and I have no idea whe

13、ther therell be any seats available.Id like a full refund.2022-11-720TOUR GUIDE:Well,thats not up to me but Ill go and talk to the manager.ANDREW:Thanks.MANAGER:(music to indicate a few minutes passing)Mr Langton,Im terribly sorry that weve caused problems for you.2022-11-721 Of course,well give you

14、 a full refund.Just come into the office with me.ANDREW:Thank you.2022-11-722Dialogue 3SHARON:Excuse me,the tour wasnt what my husband and I had expected and wed like a refund please.TOUR GUIDE:You werent satisfied with the tour?2022-11-723SHARON:Well,we really loved seeing the bird life and the dol

15、phins and seals but we saw only one whale and that one was too far away to see properly.And we really came on the tour to see the whales.2022-11-724TOUR GUIDE:Ah ha,I see.I tell you what,why dont you and your husband come back for a tour on another day-free of charge,of course.2022-11-725SHARON:Im a

16、fraid thats no good for us as were visitors to this area and were leaving tomorrow morning.TOUR GUIDE:Well,in that case,well return half your fares.2022-11-726SHARON:Well,actually,wed like a full refund.TOUR GUIDE:Im sorry if you read the brochure,we say that well refund half the fare.SHARON:OK,than

17、ks.TOUR GUIDE:Youre welcome.2022-11-7272022-11-728 With your partner,make up dialogues for the following situations.Use expressions like the ones on the next page.Perform them for your class.Then write them down.2022-11-729 Im sorry but Im afraid.Thats not good enough.Id like a refund,please.Id like

18、 a full refund.Thats no good for me.Id like to talk to the manager.Useful expressions:2022-11-730Im not feeling(happy about/satisfied withetc)Im not feeling(unhappy about/unsatisfied with/annoyed withetc)2022-11-7311.You missed your flight because you think that it was not announced over the loudspe

19、aker.2.Customer:Excuse me but Im feeling 3.very annoyed because Ive missed 4.my flight.Im sure it wasnt 5.announced.Ive got to get to Beijing 6.by tonight.Is there another flight I 7.can go on?Situations:2022-11-732 Airline official:All our flights are announced,sir/madam,but Ill see if I can book y

20、ou on another flight.Can you show me your ticket?Customer:Sure.Airline official:Im sorry but there arent any seats available on the flights today but I can get you on a flight early tomorrow morning.2022-11-733 Customer:Im sorry but thats not good enough.Ive got to get to Beijing today.Airline offic

21、ial:Well,theres nothing I can do about it.Customer:Then,Id like a refund please.Ill go with another airline.Airline official:Fine.2022-11-734 2.The fish you ordered tastes terrible.Complain to the manager of the restaurant.Customer:Excuse me.Waiter:Yes,sir/madam.Customer:Im afraid that this fish I o

22、rdered tastes terrible.Waiter:Oh really.Whats the problem with it?Customer.It doesnt taste fresh to me.Id like to order something else.2022-11-735 Waiter:Well,Ill go and talk to the manager.Customer:Thanks.(A moment later)Waiter:Yes,thatll be fine.Heres the menu.Customer:Thanks.2022-11-7363.The trou

23、sers the tailor had made for you are too short.Complain to the tailor.Customer:Good morning.Im sorry but when I put these trousers on this morning I found that they were too short.Can you let them down for me?Tailor:Well,thatll cost extra.2022-11-737 Customer:But its not my fault that they are too s

24、hort.Tailor:Well,I measured the length when you were here and you agreed to that length.Customer:Are you sure you wont lengthen it?Tailor:No,I certainly cant.If you want me to lengthen the trousers,youll have to pay a bit more.Customer:Well.OK.2022-11-738 Finish the exercises on Page 68-69.2022-11-739