商务英语听说教程U课件11.ppt

1、123Part 1 Practical Listening&Speaking4Part 2 Business SpeakingPart 3 Listening PracticePart 4 Fun ListeningUnit GoalsTalking about delivery timeTalking about shipmentUnderstanding gifting culture and advice on gift givingListening for key wordsDiscussing delivery timeA Word studyWork with your part

2、ner to fill in the blanks using the words on the left.Listen and check your answers,and then follow the recording.make deliveryliner spacebalanceShipmentgive top priority toclose the transactionconsult withgo through the termsunloadedTransshipmentextra chargesa direct vessela firm replyforwarding ag

3、ent(1)(2)(3)Can we now?We promise to your order.Im afraid I cant give you .Ill have to report to my boss first.go through the terms _give top priority to _a firm reply_A Word study(4)(5)(6)(7)Im afraid it would be difficult for us to .Of course,we prefer .Could you arrange one for us？I cant make the

4、 decision now.I have to my manager.The is very difficult to book at the moment.make deliveryliner spacebalanceShipmentgive top priority toclose the transactionconsult withgo through the termsunloadedTransshipmentextra chargesa direct vessela firm replyforwarding agentclose the transaction_a directve

5、ssel_consult with_liner space _A Word study(8)(9)(10)(11)Could you by the end of July?We are in urgent need of the goods.If youd like us to arrange shipment,Im afraid youll have to pay .I will contact our right away.Well deliver the first lot in May and the in June.make deliveryliner spacebalanceShi

6、pmentgive top priority toclose the transactionconsult withgo through the termsunloadedTransshipmentextra chargesa direct vessela firm replyforwarding agentmake delivery _extra charges_forwardingagent_balance_A Word study(12)(13)(14)Which port would you like your goods to be at？is a load of goods sen

7、t by sea,road,or air,or the act of sending them.means goods have to be transshipped at another port before they reach the destination port.make deliveryliner spacebalanceShipmentgive top priority toclose the transactionconsult withgo through the termsunloadedTransshipmentextra chargesa direct vessel

8、a firm replyforwarding agentunloaded_Shipment_Transshipment_B Functional listeningTask One(Talking about delivery time):Listen to the recording and fill in the blanks.When can you make delivery？You can have the first five thousand units by April 30th.We need the whole ten thousand by April 30th.Well

9、,(1).You see we have a lot of orders to handle at present,and weve promised to give top priority to your order.OK.What about the balance of the order?Whats the earliest time you can deliver?Ben:Lily:Ben:Lily:Ben:that would be difficult_B Functional listeningWe can(2)in three shipments over the follo

10、wing three months.Thatll be too late for us.We need them by May 31st.Im afraid itll be very difficult because the manufacturer has received a lot of orders this year.The workers are actually working(3)If we cant have all the goods by May 31st,Im afraid it would be difficult to close the transaction.

11、Lily:Ben:Lily:Ben:deliver the other five thousand units _three shifts to meet the heavy demand_.B Functional listeningWell,Im afraid you are really asking us for something thats very difficult.Ill(4)and well find out if any special arrangements might be made for you.Thanks.If you can promise deliver

12、y by May 31st,then we may be able to talk about a further order.If you can(5),I think we could accept your terms.Lily:Ben:Lily:Ben:have to consult with my boss _promise another order_B Functional listeningLets go through the terms:first five thousand units by April 30th and the other five thousand u

13、nits by May 31st.Exactly.And you promise to place another order.Could we confirm this in writing?Sure.Ben:Lily:Ben:B Functional listeningTask Two(Talking about shipment):Listen to the conversation and complete the following notes using one or two words from the recording.The woman says the liner spa

14、ce for Britain by the end of June has been .The man agrees to have the goods transshipped in .The man knows KAC Shipping Agent has a liner Britain around mid-June.The woman promises to give the man a reply .booked up_Hong Kong_sailing for _afternoonthis _ScriptM:F:M:F:M:F:M:Can you deliver the goods

15、 by June 30th？Im afraid not.We can get the goods ready by then,but as far as I know,the liner space for Britain up to the end of June has been booked up.Is there any chance of transshipment?Yes,in Hong Kong.But Im afraid youll have to pay the extra charges.No problem.We prefer direct shipment,of cou

16、rse.But if there is no direct vessel,we have no choice but to have the goods transshipped in Hong Kong.Good.Ill ask the shipping department to get in touch with our forwarding agent right away.As far as I know,KAC Shipping Agent has a liner sailing from Hong Kong for Britain around mid-June.Can you

17、manage to catch that direct vessel?ScriptF:M:F:M:Well try our best,but we need to talk to our forwarding agent first.Which port would you like the goods to be unloaded at?We prefer London as the unloading port.OK.Well contact the forwarding agent right away and give you a reply this afternoon.Thank

18、you.C Language checkWork with your partner to complete the following conversations.Then listen and check your answers.Task One:Talking about delivery timeCould you tell me when you can make delivery?We can deliver the goods by June 30th.F:M:Asking for the delivery dateAsking for the earliest deliver

19、y dateIm afraid thats too late.What is the soonest/earliest you can(1)?Well,we can deliver the goods by June 20th at the earliest.F:M:deliver_C Language checkGiving a new delivery dateIm afraid its still too late.As you know,we need the goods badly.Can you make delivery before June 1st?Im afraid we

20、cant.We have a lot of orders to fill at present,but we promise to give(2)to your order.F:M:top priority _Asking to advance deliveryAt least could you advance the shipment by 10 days?Thats June 10th.Well try our best,but we cant give you a(3)reply now.F:M:firm_C Language checkGiving the delivery dead

21、lineIm afraid we really need the goods by June 10th at the(4),or well have to look elsewhere.OK.Well see what we can do.F:M:Offering conditionallyIf you can promise delivery(5)June 10th,then we may be able to talk about a further order.If you can promise another order,I think we could(6)your terms.F

22、:M:latest_by_accept_C Language checkClarifying the positionLets go(7)the terms:delivery by June 10th.Is that right？Yes,exactly.F:M:through_C Language checkTalking about liner spaceCan you book shipping(1)for us?Yes,of course.But as far as I know,the liner space for Britain up to the end of June has

23、been booked(2).F:M:Task Two:Talking about shipmentspace_up_C Language checkTalking about transshipmentOh,thats a pity.Is there any(3)of transshipment?Yes,you can have the goods transshipped in Hong Kong.F:M:Promising to contact the forwarding agentCould you make all the arrangements for us?Yes,of co

24、urse.Ill ask the shipping department to get in(4)with our forwarding agent right away.F:M:chance_touch_C Language checkTalking about the unloading portThanks a lot.Which port would you like the goods to be unloaded(5)?We prefer London as the unloading port.F:M:F:at_D Controlled practiceYou are a buy

25、er.Your partner is a seller.Work together to make a dialogue based on the following flow chart.Listen to the recording of a model answer,and then follow it.YOUAsk for the earliest delivery time.Say its too late.Ask him/her to deliver in May.YOUR PARTNERSay“by the end of June”.Say its difficult.Say y

26、ou would look elsewhere if the goods cant be delivered in May.Say you will place further orders if the goods can be delivered in May.Ask to clarify the position.Say you can accept the terms.Say you need to talk to your boss.Agree.ScriptF:M:F:M:F:M:What is the earliest you can deliver？We can make del

27、ivery by the end of June.Im afraid its too late.Could you deliver the goods in May,as we need the goods badly?Well,Im afraid that would be difficult for us.If you cant make delivery in May,Im afraid well have to look elsewhere.Im afraid I cant make this decision.I need to talk to my boss.ScriptF:M:F

28、:M:In fact,if you can deliver in May,well place further orders with you.Well,if you promise to place further orders,I think we can accept your terms.OK.Lets go through the terms:delivery in May.Exactly.E Business culture Work with your partner to answer the following questions.Then listen to the rec

29、ording and fill in the blanks.(1)(2)(3)When you attend a dinner party,do you often bring a gift to the host or hostess?What do you usually bring?What kinds of gifts are acceptable and unacceptable in the Chinese culture?What kinds of gifts are acceptable in the Western culture?E Business cultureUnde

30、rstanding Gifting CultureGifting is quite popular in the business world.A businessperson will usually bring a gift to the host/hostess when attending a dinner party.Doing this can undoubtedly(1)business relationships.However,differences in cultures and(2)should be taken into account when gifting tak

31、es place in a global(3),and different cultures have different gifting habits.When gifting is not(4)acceptable,it can ruin rather than improve business relations.Here are a few tips for you.improve_customs_setting_culturally_In China,give your gift with both hands.Dont give clocks,knives,(5)or white,

32、blue or black items.If someone gives you a gift,open it later in(6).In America,if you receive a gift,open it right away while the other person is(7).In the UK its not customary to give gifts,but if you go to someones home,take a bottle of wine or some(8).scissors_private_watching_flowers_In Germany,

33、if youre invited to someones house,buy flowers for the(9).Remove the wrapping before handing them to her.In Korea it is good(10)to refuse a gift at first people have to be(11)to accept one.In Japan if you receive a gift,take it with both hands and open it later in private.If you give a gift(such as

34、something from your country),it must be(12)beautifully.hostess_manners_persuaded_wrapped_Generally,the perfect gift is something small and(13)instead of something large and expensive.Maybe some(14)food or drink from your country(e.g.Belgian chocolates or French wine),or a nicely wrapped product from

35、 your country(e.g.a crystal glass,china)will make a good gift for people from any culture.Best of all,give something you know the other person will really appreciate(e.g.a new DVD if she/he loves movies).tasteful _typical_A Pair workTask One:Read the conversation below.Work with your partner to put

36、it into correct order,and then practice it.A.Well try our best,but we have to consult with our manufacturers.Is that OK if I give you a reply tomorrow?B.Im afraid July 10th is not possible.The goods are in short supply.We have no supply available for export.C.We can make delivery in July.D.We can de

37、liver the goods by July 20th at the earliest.Im afraid thats the best we can do.E.Im afraid one month is impossible.(1)C;(2)D;(3)E;(4)B;(5)A(1)When can you make delivery?(2)Whats the earliest you can deliver?(3)Can you advance shipment by one month?(4)Can you advance the shipment date to July 10th?(

38、5)Could you possibly make your delivery date not later than July 15th?Task Two:Read the conversation below.Work with your partner to put it into correct order,and then practice it.(1)Do you allow partial shipment?(2)We can deliver 20%by the end of this month.The balance will have to be delivered ove

39、r the next two months.(3)Would you consider transshipment if there is no shipping space on direct vessels?(4)Which port would you like the goods to be unloaded at?(5)How about making Liverpool the unloading port?There are more sailings to Liverpool.A.Im afraid thats not good,as transshipment adds to

40、 the costs as well as the risk of damage.B.We prefer London as the unloading port.C.Im afraid thats not possible.Liverpool is too far away from us.D.That sounds fine.E.Yes,we can consider that.How do you do that?(1)E；(2)D；(3)A；(4)B；(5)CTask One:Your partner is a new employee,who knows little about i

41、nternational trade.Look at the pictures below and explain direct shipment and transshipment to him/her.After the practice,change roles.B Role playA:Whats transshipment？B:Transshipment means that the goods are transshipped at a third port before they reach the unloading port.B Role playDirect shipmen

42、tTransshipmentTask Two:You and your partner are working in a company based in Shanghai.Your company is purchasing a batch of up-market garments(服装)from a company in Hong Kong.Discuss with your partner what is the best form of transportation of the garments.B Role playA:What is the best form of trans

43、portation of the garments？B:I think we should use air freight(空运)because its the fastest.By seaBy airBy landTask Three:You are a seller.Your partner is a buyer.He/she asks you to advance shipment.You cant promise that because of the reasons which are listed in the table below.Practice the conversati

44、on.Change roles when its finished.B Role playA:Could you make delivery by July 5th?B:Im afraid we cant.We are running short of stock.The goods are in high demand.B Role playWe are running short of stock.The goods are in high demand.There is no stock at the moment.The production was behind schedule.T

45、he supply cant satisfy the demand.The goods are in short supply.The product hasnt gone into full production.We have received a lot of orders.There is no shipping space.The vessel does not call at your port.A Listening focusTask One:Listen to a passage twice and complete the following statements abou

46、t the features of a future car.Listening for Key Words1.2.3.4.5.There are instead of 4 wheels on a car.The car is equipped with .For the seats arrangement,will automatically control the car.It is less likely for cars .3 wheels _built-in power supplies_adults and children can sit in a circle_.A compu

47、ter _to crash into one another_Script What kind of car will we be driving by the year 2010?Rather different from the type we know today.The vision is that of a machine with 3 wheels instead of 4,electrically-powered,environmentally clean and able to drive itself along intelligent roads,equipped with

48、 built-in power supplies.Future cars will pick up the fuel during long journeys from a power source built into the road,or stored in small quantities for traveling in the city.Instead of todays seating arrangement two in front,two or three behind,all facing forward,the 2010 car will have an interior

49、 with adults and children in a family circle.This view of future car is based on a much more sophisticated road system.Cars will be automatically controlled by a computer.What the drivers will have to do is say where to go and the computer will do the rest.It will become impossible for cars to crash

50、 into one another.The technology already exists for the car to become a true automobile.Task Two:Listen to a conversation carefully and write down what a Coke addict is like.A Listening focusA Coke addictdrinks 3 to 4 Cokes every day.gets shaky and feels tense if he doesnt drink a Coke.ScriptMike:Su