管理学原理英文版版教学课件第2章.pptx

1、Fundamentals of Management Tenth Edition Chapter 2 The Management EnvironmentLearning Objectives2.1 Explain what the external environment is and why its important.2.2 Discuss how the external environment affects managers.2.3 Define what organizational culture is and why its important.2.4 Describe ho

2、w organizational culture affects managers.Learning Objectives 2.1 Explain what the external environment is and why its important.External EnvironmentFactors,forces,situations,and events outside the organization that affect its performance.Exhibit 2-1 Components of the External EnvironmentSource:Robb

3、ins,Stephen P.,Coulter,Mary,Management,13th Ed.,2016,p.73.Reprinted and electronically reproduced by permission of Pearson Education,Inc.,New York,NY.What Is the Economy Like Today?Global productivity still slow Global trade is sluggish U.S.employment is up Is the American dream still a possibility?

4、Economic InequalityHarris Interactive Poll:Only 10 percent of adults think economic inequality is“not a problem at all.”The Sharing EconomyAsset owners share with other individuals through peer-to-peer service,for a set fee,their underutilized physical assets or their knowledge,expertise,skills,or t

5、ime.Demographics Demography is destiny.Age Cohorts Baby Boomers Gen X Gen Y Gen ZLearning Objectives 2.2Discuss how the external environment affects managers.How Does External Environment Affect Managers?Jobs and employment Assessing environmental uncertainty Managing stakeholder relationshipsAssess

6、ing Environmental UncertaintyExhibit 2-2 Environmental Uncertainty MatrixManaging Stakeholder RelationshipsStakeholders:any constituencies in an organizations environment that are affected by that organizations decisions and actions.Exhibit 2-3 Organizational StakeholdersGood Stakeholder Relationshi

7、ps:Can lead to desirable organizational outcomes Can affect organizational performance Demonstrate doing the“right”thingLearning Objectives 2.3Define what organizational culture is and explain why its important.What Is Organizational Culture?Organizational CultureShared values,principles,traditions,

8、and ways of doing things that influence the way an organizations members act.Culture Is:Perceived Descriptive SharedExhibit 2-4 Dimensions of CultureLearning Organizational CultureWhere Does Culture Come From?How Do Employees Learn the Culture?Usually reflects the vision or mission of founders.Organ

9、izational stories:narrative tales of significant events or people.Founders project an image of what the organization should be and what its values are.Corporate rituals:repetitive sequences of activities that express and reinforce important organizationalvalues and goals.Founders can“impose”their vi

10、sion on employees because of new organizations small size.Material symbols or artifacts:layout of facilities,how employees dress,size of offices,material perks provided to executives,furnishings,and so forth.Organizational members create a shared history that binds them into a community and reminds

11、them of“who we are.”Language:special acronyms;unique terms to describe equipment,key personnel,customers,suppliers,processes,products.Learning Objectives 2.4Describe how organizational culture affects managers.How Does Organizational Culture Affect Managers Effect on what employees do and how they b

12、ehave Effect on what managers doHow Does Culture Affect What Employees Do?Strong cultures:cultures in which the key values are deeply held and widely shared.Strong Cultures Can:Substitute for formal rules and regulations Create predictability,orderliness,and consistencyHow Does Culture Affect What M

13、anagers Do?Say What?Ten percent of executives say they have not identified or communicated an organizational culture.Company Values Affect Managers Behavior“Ready-aim-fire”versus“Ready-fire-aim”Managerial Decisions Influenced by CultureExhibit 2-5 Managerial Decisions Affected by CultureSource:Robbins,Stephen P.,Coulter,Mary,Management,13th Ed.,2016,p.86.Reprinted and electronically reproduced by permission of Pearson Education,Inc.,New York,NY.