流程梳理思路[1]课件.ppt
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1、2022-8-14流程梳理思路1流程梳理思路流程梳理思路流程梳理思路1SalesOrderMRPrunPlanningMPSPlannedOrderPurchaseRequisitionOrder ExecutionDeliveryBillingCustomerPaymentPurchaseOrderInvoiceReceiptVendorPaymentGoodsIssueGoodsReceiptGoodsReceiptGoodsIssueProductCostingProfitabilityAnalysisRawFinishedAt a high level,the overall busi
2、ness of a company can be represented by a single flowchart of major activitiesOverall Business Process Model流程梳理思路1This model highlights several different Processes performed in the course of every day businessOverall Business Process Model流程梳理思路1Each Process can be decomposed into parts to help bet
3、ter manage complexity Overall Business Process Model流程梳理思路1BPM Hierarchy TerminologyThe Business Process Management Initiative,an international and multi-industry task force aimed at creating standard universal BPM terminology and graphics,has produced the Business Process Modeling Notation(BPMN).Pr
4、ocess Group:a representation of time-related actions and dependencies that transfer a set of inputs into a set of related business outputs Process:a segment of the process group covering a specific business output+Task:a breakdown of a process that produces a measurable result Workstep:a sub-groupin
5、g of tasks aimed at producing a common measurable result(used to render the flow-chart more“readable”)1243流程梳理思路1What is a Process Group?A Process Group is a collection of related processes.Typically they would be aligned to a particular business owner A Process Group is a representation of time-rel
6、ated actions and dependencies that transfer a set of inputs into a set of related business outputs A Process Group consists of:One or many processes which relate to the same area of business A Process Group is defined using+流程梳理思路1What is a Process?A Process is a collection of tasks designed to meet
7、 a specific objective.A business process is thus a specific ordering of tasks across time and place,with a beginning,an end,and clearly defined inputs and outputs.A Process is a segment of the process group covering a single business area A Process is defined using+Typically a process consists of a
8、minimum of 3 tasks.A process model consists of:An input task which serves as a trigger A transformation,which is a number of tasks that need to be carried out A set of sequences and conditions that determine the process flow An output task which marks the end of the process流程梳理思路1What is a Task?A Ta
9、sk is a breakdown of a process that produces a measurable result within the process.A task consists of one specific definable piece of work A task is defined using+流程梳理思路1What is a Workstep?A Workstep is a number of tasks that are linked together by a specific measurable result within the process.Th
10、ese are put together to render the process flow easier to read.Not all tasks in the process flow need to be broken down into a Workstep A Workstep is defined using+流程梳理思路1Guidelines for Leading Practice Process DesignBegin with leading practices.Diversions from leading practices must be closely exam
11、ined and have a justifiable business reason.KIS Simplify,Simplify,SimplifyStandardize service levels and processes.Justify exceptions!Challenge every manual task.Seek ways to eliminate,automate,or optimize.Analyze exceptions and exception processing.Seek ways to eliminate exceptions at the source.Ha
12、ve a clear start event and clear end event Have measurable objectives and set realistic goals.Understand current state metrics and define staggered targets for improvement.Have a minimum of 4 and maximum of 20 tasks per Process Be visible at one glance from left to right&ideally from top to bottomUs
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