国际商务礼仪Unit-17-Festival-and-Holiday-Etiquette假日礼仪课件.ppt

1、Unit Seventeen Festival and Holiday Etiquette假日礼仪假日礼仪Focal Points1.Something to keep in mind when holiday comes.2.How to be a good host in holidays.3.How to behave in a holiday office party.ContentsLead in1Reading A2Reading B3Reading C45ExercisesDo you know the following festivals in western countri

2、es?Warming-upNew Years Day Valentines Day Easter April Fools Day Mothers Day Fathers Day Halloween Thanksgiving DayChristmas eve Christmas Day愚人节愚人节感恩节感恩节母亲节母亲节万圣节前夕万圣节前夕 父亲节父亲节复活节复活节圣诞节圣诞节新年新年 情人节情人节圣诞节前夕圣诞节前夕 Do you know the following Chinese festivals?Warming-up元旦元旦 除夕除夕 春节春节 元宵节元宵节 清明节清明节 端午节端午节

3、 七夕节七夕节 中秋节中秋节 重阳节重阳节New Years Day the Spring Festival The Double Ninth Festivalthe Tomb-sweeping Festival New Years Eve the Double-Seventh Festival the Lantern Festival the Dragon Boat Festival Mid-autumn(Moon)Festival Holiday Etiquette Always thank people.Whether its in writing or in person,you mu

4、st put gratitude at the top.Theres never an excuse for not thanking someone for a gift.You can sometimes email a thank you for a holiday gift youve received.If its somebody you thanked in person but it was rushed and you want to follow up with an email thank you,thats fine.If its your grandmother wh

5、o uses email but you know shed want a handwritten note,you could send an email and throw in some great adjectives so your enthusiasm will come through,but follow up with a handwritten note.You can send a thank you via email to someone youd normally thank over the phone.Reading AHoliday Etiquette Don

6、t let the details take over.Its difficult to find the time to get everything done during the holidays,but its the people who are really important to you in business or those who take care of you,that you must remember.Try not to be so overwhelmed doing things like writing out Christmas cards that yo

7、u cant talk to your loved ones.Dont brush people off because of the holiday madness.Nobodys perfect-try to plan ahead.I know this sounds like common sense,but its really important to remember.If you want to have people over and youre working,dont go crazy trying to make everything-get some food at t

8、he deli or the gourmet shop.A lot of times,people dont mind bringing a salad or dessert.The point is to get together and celebrate with people,rather than trying to make it perfect.Reading AHoliday Etiquette Traditions can be changed.This might be hard for people,but there are a lot of people who ac

9、tually dread the holidays,and some of that may be due to the way theyre celebrated.Maybe you dont have to always be at Great Aunt Sues house,even though shes hosted the holiday for years.Think of these things as being fluid and when theyre outmoded or outdated,come up with some new ones.Reading AHos

10、ting Tips for the Holidays The holidays are here again!And with them comes the opportunity to entertain all those people who have entertained or cooperated with you throughout the year.Here are some tips on how to be a great holiday host.The Operative Word:Early Get invitations out early.During the

11、holiday season,peoples calendars fill up fast,so plan your guest list and send out your invitations four to six weeks before your party.Decorate early.There are always a zillion little tasks that need to happen the day of your party,and the day before it.If your house is decorated early,youll have l

12、ess stress and more time to enjoy the decorations.If you are planning to hire a caterer or order special foods,do it early.This is the busiest time for all businesses,and you want to be on their calendar first.Reading BHosting Tips for the HolidaysThe Weeks Before Are About Planning Eat Plan somethi

13、ng special.No one wants to eat the same old,same old that they eat every day at home.But dont experiment with weird foods.You want your guests to eat the delicious meal youve prepared,rather than shuffle it around their plates.Drink Include a nice variety of beverages,including non-alcoholic choices

14、,so theres something for everyone.Be Merry Holiday music creates a festive atmosphere that can only enhance your special party.Spend some time putting together a holiday playlist.Reading BHosting Tips for the Holidays Plan for unexpected guests Have an extra serving or two of any item that requires

15、per-person portioning.Be prepared to add a couple of extra place settings.If you have party favors,count for at least one or two more.Party Time Set up outdoor lighting:Its winter and the days are short.Turn the outdoor lights on.And if theres snow or ice,clear it away.The most important tip:Greet e

16、very guest.Ask a friend or family member to be on hand to help out with other things,so you can be available to say“Happy Holidays”to each guest.Reading BHow to Survive the Holiday Office PartyPlease,no more lampshades.The days of office parties where coworkers let down their hair,got roaring drunk,

17、and ended up wearing lampshades are out of style.Fortunately for everyone,the office party has matured,by and large,into a more relaxed event where coworkers can actually socialize and get to know a little about each other without thinking about deadlinesor getting hit on by Bob from marketing.Plan

18、early.If youre in charge of scheduling the office party,start planning as soon as possible.Send invitations or let coworkers know the date,time and location at least one month in advance so they can plan accordingly.Everyones date bookReading CHow to Survive the Holiday Office Partyfills up quickly

19、during the holiday season.Also be sure to let them know if the invitation includes spouses,significant others and family members.Spouses.Often,spouses and significant others are invited to holiday parties,too.Make sure they feel included and comfortable.Let them know what to wear,and give them a hea

20、ds up on bosses and colleagues who are likely to be there.At the party,dont ditch them.Make sure you introduce them to your important workplace family.Reading CHow to Survive the Holiday Office PartyYoure going to have to talk to someone.If the thought of party small talk makes you sweat,dont panic.

21、People who blather on are usually the ones who embarrass themselvesnot the quiet type.Simply think before you speak.Have a list of potential topics in mind that will help you get a conversation goingor consult a popular magazine or two for ideas.Try to avoid yes or no questions.What are your plans f

22、or the holidays?will generate a more detailed response than Are you traveling for the holidays?And remember,the wallflower near the buffet is probably looking for a conversation just as much as you are.Reading CHow to Survive the Holiday Office PartyWas photocopying your butt ever a good idea?People

23、 who drink too much at office parties are taking the risk of seriously harming their professional careers.The chemistry you had and acted on with Jennifer at the holiday office party may seem less than romantic in the clear,sober office environment.And management may think twice about trusting you w

24、ith their biggest client after your drunken Karaoke rendition of“Be My Baby.”The safest way to avoid any embarrassing situations is to stay in control and limit your drinking.Reading CHow to Survive the Holiday Office PartyBe thankful.Be sure to thank the host of your holiday office party,as well as

25、 any of the people who worked to plan the event.No festive occasion comes off without hard work,and its a task that often gets overlooked.A verbal thank you is sufficient,an e-mail acceptable,but a hand-written note makes you stand outand conveys a deeper level of warmth and sincerity.Reading CIQuiz

26、:Before you head out to mingle at holiday parties and seasonal events,take etiquette quiz and learn the dos and donts of good holiday behaviors.Exercises1.Its okay to give your boss a nice holiday present.(true/false)2.If someone you werent planning to give a gift to unexpectedly gives you a gift,yo

27、u now have to buy her one in return.(true/false)3.Its okay to skip sending out holiday cards if you just dont have the time or money this year.(true/false)4.Its okay to check sports scores on your mobile device during a holiday dinner.(true/false)5.Its okay to have a few extra drinks at the company

28、holiday party.After all,youre there to kick back and relax!(true/false)IQuiz:Before you head out to mingle at holiday parties and seasonal events,take etiquette quiz and learn the dos and donts of good holiday behaviors.Exercises6.Its not okay to change up Aunt Ednas table seating,no matter how far

29、she put you from your significant other.(true/false)7.Its okay to e-mail your holiday wish list to your friends and family.(true/false).8.In a tough economy,its okay to spend less on gifts for your friends and family than you did last year.(true/false)9.Its okay to bring your significant other to th

30、e big office holiday party.(true/false)10.Always bring a hostess gift to a holiday party.(true/false)II.Read the following material and answer the questions.ExercisesOffice holiday party etiquetteDont drink too much Even small quantities of booze can loosen inhibitions and lead you to do things youl

31、l wish you hadnt.If youre in a workplace where people do drink a lot,get something like a rum and Coke or gin and tonic for your first drink,then stick to plain Coke or tonic after that.This way no one will know how much youre not drinking.Get a sense of formality beforehand You dont want to be wear

32、ing an elf sweater and earrings with blinking Rudolph noses when everyone else is in sleek suits and LBDs,or vice versa,advises Robin Abrahams.II.Read the following material and answer the questions.ExercisesBe prepared for small talk You should have several topics,questions,or comments in mind when

33、 you arrive at the party.Also,make an effort to strike up conversations with people you dont know.If theres karaoke,participate Its just good office politics to participate in a Karaoke.It shows youre a team player and not excessively risk-averse.Dont host party at inappropriate venue Dont have the

34、office party at Hooters,or any other place that will make some members of your staff uncomfortable.II.Read the following material and answer the questions.ExercisesDont get religious If youre throwing the party or in charge of planning it,keep the decorations generic and secular(evergreens,lights)un

35、less yours is a religious workplace.Keep to the guest list Dont ever bring uninvited guests(spouses,children,even clients)to the office party.Give a group gift to the boss Individual gifts to a superior can quickly turn into a competition in which employees try to outdo each other with the best boss

36、 gift.Instead,get together with your colleagues and purchase a joint gift.That way,youll also avoid any appearance of trying to curry favor.II.Read the following material and answer the questions.ExercisesNo gag gifts If your office participates in a Secret Santa,dont give joke or passive-aggressive

37、 gifts,such an alarm clock for the person whos always lat.No personal items as gifts Lace underwear,cute boxer shorts,perfume,or cologne could be misconstrued as an unwanted overture.Choose something non-personal,such as tickets to a movie or a play,a gift certificate to a restaurant,a picture frame

38、 for a desk,or similar gifts.Give gifts privately If you want to give a gift to a co-worker and youre not giving gifts to other co-workers,give the gift privately away from the office.That way you wont be slighting the co-workers youre not exchanging gifts with.II.Read the following material and ans

39、wer the questions.ExercisesThank people sincerely You should thank the organizer of the office party,your Secret Santa,your boss,and anyone else at your office who was instrumental in making the holidays a little more joyful at work.Remember:Its still work Youre not at the office party to have fun,y

40、oure there to act like youre having fun.Never forget that its work.No matter how festive the atmosphere is,your holiday office party is still a business event.II.Read the following material and answer the questions.Exercises1.Whats the problem of drinking too much in an office holiday party?2.What s

41、hould you dress when you attend an office holiday party?3.Why give your boss a group gift is a better idea than giving a gift by yourself?4.Why cant we give personal items as gifts?5.Whats the difference between a party and an office holiday party?It can loosen inhibitions and lead you to do things

42、youll wish you hadntYou should dress in sleek suits or other formal clothes.It can avoid any appearance of trying to curry favor.Personal items as gifts could be misconstrued as an unwanted overture.Holiday office party is still a business event.gratitude N-UNCOUNT Gratitude is the state of feeling

43、grateful.感激例：I wish to express my gratitude to Kathy Davis for her immense practical help.我想向凯西戴维斯表达谢意，因为她给了我许多实际的帮助。Words&ExpressionsenthusiasmN.Enthusiasm is great eagerness to be involved in a particular activity that you like and enjoy or that you think is important.热情例：Their skill and enthusias

44、m has gotten them on the team.他们的技术和热情使他们进了那支团队。Words&Expressionsoverwhelmed ADJ (强烈地影响而使)不知所措的例：Sightseers may be a little overwhelmed by the crowds and noise.观光者可能被人群和噪声搞得有点不知所措。Words&Expressionsdeli N-COUNT A deli is a delicatessen.熟食店 例：Lets grab some deli meat from our picnic tomorrow.为了明天的野餐，我

45、们来买些肉类熟食吧。Words&Expressionsgourmet N-COUNT A gourmet is someone who enjoys good food,and who knows a lot about food and wine.美食家例：The seafood here is a gourmets delight.这儿的海鲜是美食家的一大享受。Words&Expressionsoutmoded adj.过时的，不流行的 例：Considerable progress was made in upgrading traditional industries and in e

46、liminating outmoded production capacity.传统工业改造和淘汰落后生产能力有较大进展。Words&ExpressionsoutdatedADJ If you describe something as outdated,you mean that you think it is old-fashioned and no longer useful or relevant to modern life.过时的 例：The tradition of throwing rice at weddings is outdated.在婚礼上撒米的传统已经过时了。Word

47、s&Expressionsoperative ADJ A system or service that is operative is working or having an effect.(系统、服务)起作用的 例：The commercial telephone service was no longer operative.商务电话服务已经不再使用了。Words&Expressionszillion n.庞大的数字；无法计算的大数字 例：They can either produce a few well-protected offspring or a zillion unprote

48、cted ones.他们要么生出少数几个保护得很好的孩子，要么产出亿万个未保护的孩子。Words&Expressionsweird ADJ If you describe something or someone as weird,you mean that they are strange.奇怪的 例：It is weird how crowded convenience store is even after midnight.午夜都过了，便利商店还这般拥挤，真是奇怪。Words&Expressionsshuffle V-T If you shuffle playing cards,you

49、 mix them up before you begin a game.洗(牌)例：There are various ways of shuffling and dealing the cards.有各种不同的洗牌和发牌方法。Words&ExpressionsbeverageN-COUNT Beverages are drinks.饮料 例：Alcoholic beverages are served in the hotel lounge.宾馆的休息室供应酒类饮料。Words&Expressionsnon-alcoholicadj.不含酒精的 例：Drinking warm,non-al

50、coholic liquids and eating something sugary can stop the shivering.喝热的非酒精性饮料、吃一些含糖食品可消除颤抖。Words&ExpressionsportionN-COUNT A portion of something is a part of it.部分例：I have spent a considerable portion of my life here.我已在这里度过了一生中的大部分时光。Words&Expressionslampshaden.灯罩 例：It can also change the shape of