民航专业英语unit课件1.pptx

1、Unit OneBoarding and GreetingSection A:Speaking1.When flight attendants greet the passengers,what would they say?2.Which passengers may need special help during boarding?Section A:SpeakingGroup DiscussionRelevant AnnouncementsSection A:SpeakingLadies and gentlemen,Welcome aboard China Southern Airli

2、nes.I am Li Ping,the purser for this flight.During the flight,all of my colleagues will be happy to serve you.Thank you!We will take off in a few minutes,please sit down and fasten your seat belt.Please return your seat back and table to the upright position.All flights are non-smoking according to

3、the government regulations.Please refrain from smoking during the flight.Thank you for your cooperation,and we wish you a pleasant journey!Relevant AnnouncementsLadies and gentlemen,Welcome aboard Air China.As you enter the cabin,please take your seat as soon as possible.Your seat number is indicate

4、d on the edge of the overhead compartment.Please put your carry-on baggage in the overhead compartment or under the seat in front of you.If you need any assistance,we are glad to help you.We wish you a pleasant journey.Thank you!Section A:SpeakingSituational DialoguesSituation:A passenger is going t

5、o board the plane.(P=Passenger,F=Flight Attendant)F:Good afternoon,Sir.May I see your boarding pass,please?P:Here you are.F:Excuse me,Sir.This is your passport.P:Oh,really?Is there any difference?F:Yes.As a matter of fact,you cant board the plane if you dont have the boarding pass.P:Oh,my god.I must

6、 left it in the waiting lounge.Section A:SpeakingSituational DialoguesF:Im sorry,Sir.I cant let you pass.P:But when does the plane leave?F:In about thirty minutes,Sir.P:Gee.What should I do now?F:Calm down,Sir.Its not very late if you return to f ind it,Sir.P:Oh,thank you.Ill be right back.Section A

7、:SpeakingSituational DialoguesSituation:A passenger asks cabin attendant about his seat.(P=Passenger,F=Flight Attendant)F:Good morning,Miss.Welcome aboard!P:Good morning.Where can I f ind my seat?F:Could you show me your boarding pass,Miss?P:OK.Here you are.F:Its 16A.That will be a window seat.This

8、way,please.P:Thank you.Section A:SpeakingSituational DialoguesSituation:A passenger asks the flight attendant about his boarding time.(P=Passenger,F=Flight Attendant)P:Is this the flight from Shanghai to Singapore?F:No,this is the flight from Shanghai to Japan.Please take a look at your flight numbe

9、r.P:OK,its CA860 to Japan,departing at 20.F:Yes,thats right.Section A:SpeakingSituational DialoguesP:Can I board now?F:Sorry,Sir.Now is the boarding time for the senior and children.P:So how long shall I wait?F:We can see this queue here and you can board after them.P:OK,I see.Section A:SpeakingWord

10、s and Phrasesseat back 座椅靠背upright position 垂直的位置refrain from 制止，控制，忍住cooperation n.合作aboard adv.上船（或飞机、车）boarding pass/card 登机牌，登记卡airlines n.航空公司Section A:SpeakingWords and Phrasesboarding time 登机时间window seat 靠窗座位passport n.护照waiting lounge 候机厅flight number 航班号queue n.长队，行列senior adj.年长的purser n.

11、乘务长Section A:SpeakingSection A:SpeakingUseful Expressions1.Good morning/afternoon/evening,Sir/Ma am.早上/下午/晚上好，先生/女士。2.Welcome aboard!欢迎登机！3.Its nice to have you on board.欢迎您搭乘我们的航班。4.May I see your boarding pass,please?请您出示登机牌。Section A:SpeakingUseful Expressions5.Would you mind showing me your boar

12、ding pass?您可以出示一下登机牌吗？6.Its 16A.That will be a window seat.This way,please.您的座位在16A，靠窗座位，请往这边走。7.Please take a look at your flight number.请您看一下航班号。8.Now is the boarding time for the senior and children.现在是老人和儿童的登机时间。Section A:SpeakingRole PlayWork with your partner to make a dialogue according to th

13、e following situations.1.When you are greeting passengers,a passenger says“this is my first flight,I am very nervous now;I dont know what to do exactly”.2.When boarding,a passenger doesnt hold his boarding pass.3.You see an old lady with a cane boarding the plane.Section B:ListeningSection B:Listeni

14、ngAnnouncement ILadies and gentlemen,This is Air China flight CA1415_ Beijing.Would you please check your _once again and make sure of your _?AnnouncementsListen to the following announcements carefully and try to f ill in the blanks.bound forboarding passflight numberSection B:ListeningAnnouncement

15、 IILadies and gentlemen,_ Shanghai Airlines,we would like to welcome the basketball_ team.The air distance from Shanghai to Beijing is _ kilometers and it will take one hour and _.AnnouncementsOn behalf ofon board1,10030 minutesSection B:ListeningAnnouncementsAnnouncement IIILadies and gentlemen,We

16、will be _ in a few minutes,please sit down and fasten your _.Your _ and table should be returned to the _.taking offseat beltseat backupright positionSection B:ListeningAnnouncementsAnnouncement IVLadies and gentlemen,Thank you for taking Sichuan Airlines and _ the elegant carrier.Our plane will _ s

17、oon.Please_ your electric devices including _.Thank you.flying withtake offturn offmobile phonesSection B:ListeningDialogue(A passenger standing in the aisle when the flight attendant asks him to take his seat.)(P=Passenger,F=Flight Attendant)F:Could you please _ and allow the other passengers to _?

18、P1:Oh.But that _ is sitting in my seat.F:Excuse me,may I see your _?Im afraid you are in the _.Yours is that one,two rows ahead.P2:Oh,I am so sorry.Listen to the dialogue carefully and try to fill in the blanks.step asidego throughpassengerboarding passwrong seatSection C:ReadningSection C:ReadingIn

19、tensive ReadingOnline Check-in Do you still check in at the airport check-in counter?Do you know others have already enjoyed the convenience of online check-in?Online check-in is the process in which passengers conf irm their presences on a flight through the Internet and print their own boarding pa

20、ss.Depending on the carrier and the specific flight,passengers may also enter details such as meal options and baggage quantities and select their preferred seating.Section C:ReadingIntensive Reading This service reduces the time which a passenger would normally spend at an airport check-in counter.

21、If a passenger needs to continue the check-in process at the airport after finishing an online check-in,a special lane is typically offered to them to reduce the waiting time.Airlines may use the system because self-service is frequently more efficient.Section C:Readingcheck-in counter办理登机手续柜台conf i

22、rm v.确认；证实print v.打印carrier n.运营人；航空公司specific adj.具体的option n.选择lane n.通道reduce v.减少eff icient adj.有效率的Section C:Reading1.Translate the following sentences into Chinese.1)Online check-in is the process in which passengers conf irm their presences on a flight through the Internet and print their own

23、 boarding pass._2)Have you ever tried online check-in?_在线办理登机手续是这样的过程:乘客通过互联网确认乘机，并打印登机牌。您尝试过在线办理登机手续吗？Section C:Reading3)Passengers may also enter details such as meal options and baggage quantities and select their preferred seating._4)This service reduces the time which a passenger would normally

24、 spend at an airport check-in counter._5)Self-service brings more eff iciency to passengers._乘客可以填入餐食喜好、行李数量等详细信息，并选择喜欢的座位。自助登机服务较柜台办理登机手续而言，为乘客节省了时间。自助登机服务为乘客带来了更高的效率。Section C:Reading2.Translate the following sentences into English.1)在线办理登机手续给乘客带来了很多的便利。_2)越来越多的航空公司引进了自助登机系统。_Online check-in has b

25、rought much convenience to passengers.A growing number of airlines have introduced the self check-in system.Section C:Reading3)乘客可以通过互联网确认乘机，并打印登机牌。_4)乘客可以在网上选座位。_5)你试过在线办理登机手续吗？_Passengers may conf irm their presence on a flight through the Internet and print their own boarding pass.Passengers may select their preferred seating on the Internet.Have you ever tried online check-in?See you next time!