英语职业模块课件unit-4精编版.ppt
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1、Unit 4Serving Customers英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersContents英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersUnit GoalsLearners should be able to give and take customers orders give suggestions to customers understand the duties and communicative skills of an attendant write abou
2、t working experience英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersLead-inPeople need service at(in)_.an airporta hospitala travel agencya banka hotela shopa post officea restaurant英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersListening&Speaking英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersP
3、art I英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersListening 1Tick in the boxes the food and drinks you hear.ScriptCustomer1 chicken soup sandwich fried rice teaCustomer2 orange juice salad hamburger milkCustomer pizza coffee noodles French fries3英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersS
4、cript1.A:What would you like to order?B:Id like a bowl of chicken soup and a sandwich.2.A:What would you like to order?B:Id like a hamburger and a cup of milk.3.A:What would you like to order?B:Id like a pizza and some French fries.英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersDialogue 1Are You R
5、eady to Order,Madam?(A waiter is taking orders in a restaurant.)Waiter:Are you ready to order,Madam?Guest:Yes,I am.Waiter:What would you like?Guest:Id like a hamburger.Waiter:Would you like something to drink?We have orange,mango and apple juice.Guest:Id like a glass of orange juice,please.英语(服务类)(职
6、业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersRole PlayPractice the dialogue by using the pictures below and see if you can say more.apple pie/a cup of teafried chicken/a cup of coffeea pizza/a can of orange soda英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersPart II英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Servin
7、g CustomersListening 2Listen and number the pictures.ScriptABCD4213英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersScript1.If you go to America,dont forget to visit the White House.2.If you go to China,I recommend you go and visit the Great Wall.3.The Leaning Tower of Pisa in Italy is different fro
8、m other towers in the world.Its a must to see.4.When you go to London,you must visit Tower Bridge.It is one of the most famous bridges in the world.英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersDialogue 2Can You Recommend Somewhere for Me?(Amy is going on a holiday trip.She is at a travel agency,
9、talking with a travel agent.)Amy:Id like to book a short holiday somewhere in Britain.Agent:Do you have any place in mind?Amy:Well,I havent made up my mind.Can you recommend somewhere for me?Agent:There is London,of course.Amy:Sounds great.What are the places of interest in London?Agent:Well,theres
10、Tower Bridge.Its one of the most famous bridges in the world.Its a must to see.英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersRole PlayA:I d like to book a short holiday somewhere in _.B:Do you have any place in mind?A:Well,I havent made up my mind.Can you recommend somewhere for me?B:There is _,o
11、f course.Rome,Italy12London,England3Paris,FrancePractice the dialogue by using the pictures below and see if you can say more.英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersWords and Expressions 1sandwich/5sAnwIdV,5sAndwItF/n.三明治fried/fraId/adj.油炸的hamburger/5hAmb:E/n.汉堡包pizza/5pi:tsE/n.比萨饼mango/5m
12、ANEu/n.芒果recommend/rekE5mend/v.推荐;推介tower/5tauE/n.塔Italy/5ItElI/n.意大利Words and Expressions英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersWords and Expressions 2Words and Expressionsbridge/brIdV/n.桥somewhere/5sQmweE/n.某处holiday/5hlEdI,95hlEdeI/n.假日,假期trip/trIp/n.旅行agency/5eIdVEnsI/n.代理处agent/5eIdVn
13、t/n.代理人book/bUk/v.预订Britain/5brItn/n.英国英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersWords and Expressions 3Words and Expressionssound /saUnd/v.听起来must /mQst,mEst/n.口必须做的事;必需的东西a bowl of 一碗a can of 一听;一罐travel agency 旅行社travel agent 旅行社代理人have.in mind 有 想法;心存place of interest 名胜英语(服务类)(职业模块)英语(服务
14、类)(职业模块)UNIT 4Serving CustomersReading&Writing英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersReading英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersPre-reading ActivityHave a discussion with your partner and tick the right choices about a bartender.A bartender()should have some special training.(
15、)mixes different kinds of drinks.()doesnt need to work at night.()should be kind and friendly to guests.()can often drink alcohol during his work time.()can get some tips if he does a good job.英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersTextA Bartendereing a bartender has been my dream,so I att
16、ended a training school and studied there for 2 years after graduating from my middle school.Now I am skillful at mixing different kinds of drinks.I work four nights a week and earn a lot of money.I meet different people,young and old,men and women.I keep smiling and try to satisfy them.Because of m
17、y good service and thoughtfulness,I always get some tips.You see,I get along well with my customers.B英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersWords and Expressions 4Words and Expressionsbartender/5bB:tendE/n.酒吧招待;酒吧侍者special/5speFEl/adj.特别的;特殊的mix/mIks/v.调制;配制during/5djuErIN/prep.在 期间dream/d
18、ri:m/n.梦想attend/E5tend/v.参加graduate/5rAdVueIt/v.毕业英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersWords and Expressions 5skillful/5skIlfl/adj.熟练的;有技巧的earn/:n/v.赚得;获得satisfy/5sAtIsfaI/v.使满足;使满意thoughtfulness/5WC:tfl9nIs/n.体贴;细心customer/5kQstEmE/n.顾客always/5C:lweIz/adv.总是;一直tip/tIp/n.小费Words and Expr
19、essions英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersWords and Expressions 6training school 培训学校middle school 中学be skillful at 精于earn money 挣钱get along with 与 相处Words and Expressions英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersRead and MatchMatch the words with their meanings.1._ dream A.gain
20、 in return for work2._ skillful B.having ability to do well3._ mix C.picture of future4._ earn D.meet the needs of5._ satisfy E.put together6._ tip F.extra payment given for serviceCBEADF英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersShort-answer QuestionsAfter reading the text,give short answers
21、to the following questions.1.How many years did the bartender study at a training school?_2.Is he good at his job?_3.How long does he work every week?_4.What kind of people does he meet at work?_5.Is he satisfied with his job?_2 years.Yes,he is.He works four nights a week.He meets different kinds of
22、 people.Yes,he is.英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersWritingWrite out a passage according to the following pictures.You can refer to the text.1234I am working as a bartender now!I attended _ in 2006.I learned how to _.My _ is on Monday,Wednesday,Friday and Sunday nights.I _.I get along
23、 very well with my customers.a training schoolmix drinksworking timekeep smiling and work hard英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersLanguage in UsePart I.Spell英语(服务类)(职业模块)英语(服务类)(职业模块)UNIT 4Serving CustomersPart I.SpellSpell out the missing words.The first letter of the words is already
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