管理学课件完美版英文版.ppt

1、1Essentials of ManagementHarold Koontz Heinz Weihrich8rd ed.An International PerspectiveSurrey International Institute,DUFEZhenhua LIU第1页，共29页。2Chapter 11Surrey International Institute,DUFEZhenhua LIU2012.05Human Resource Management and Selection第2页，共29页。3CHAPTER OBJECTIVESDefine the managerial func

2、tion of staffing.Describe the systems approach to human resource management.Explain the management inventory and the factors in the external and internal environment affecting staffing.Explain the policy of open competition and ways to make staffing more effective.Summarize important aspects of the

3、systems approach to manager selection.CHAPTER OBJECTIVES第3页，共29页。4CHAPTER OBJECTIVESAnalyze position requirements,important characteristics of job design,and personal characteristics needed in managers.Describe the process of matching manager qualifications with position requirementsDiscuss the orie

4、ntation and socialization process for new employeesCHAPTER OBJECTIVES第4页，共29页。DEFINITION OF STAFFINGStaffing is filling,and keeping filled,positions in the organization structure.5第5页，共29页。THE SYSTEMS APPROACH TO HRM:AN OVERVIEW OF THE STAFFING FUNCTION 6第6页，共29页。Factors Affecting the Number and Kin

5、ds of Managers RequiredThe number of managers needed in an enterprise depends not only on its size but also on the complexity of the organization structure.7第7页，共29页。Manager Inventory Chart8第8页，共29页。Determination of Available Managerial Resources:The Management Inventory Keeping abreast of the manag

6、ement potential within a firm can be done by the use of a management inventory chart.9第9页，共29页。Analysis of the Need for ManagersExternal and Internal Information Sources.10第10页，共29页。SITUATIONAL FACTORS AFFECTING STAFFING External factors include the level of education,the prevailing attitudes in soc

7、iety(such as the attitude toward work),the many laws and regulations that directly affect staffing,the economic conditions,and the supply of and demand for managers outside the enterprise.11第11页，共29页。Internal factors that affect staffing include,for example,organizational goals,tasks,technology,orga

8、nization structure,the kinds of people employed by the enterprise,the demand for and the supply of managers within the enterprise,the reward system,and various kinds of policies.12SITUATIONAL FACTORS AFFECTING STAFFING 第12页，共29页。Definition of Managerial SelectionSelection is the process of choosing

9、from among candidates,from within the organization or from the outside,the most suitable person for the current position or for future positions.13第13页，共29页。SYSTEMS APPROACH TO SELECTION14第14页，共29页。POSITION REQUIREMENTS AND JOB DESIGN Selecting a manager effectively requires a clear understanding of

10、 the nature and purpose of the position that is to be filled An objective analysis of position requirements must be made,and,the job must be designed to meet organizational and individual needs15第15页，共29页。POSITION REQUIREMENTS AND JOB DESIGN Positions must be evaluated and compared so that the incum

11、bents can be treated equitably Among other factors to consider are the skills required-technical,human,conceptual,and design-since these vary with the level in the organizational hierarchy and the personal characteristics needed by managers(Chapter 1)16第16页，共29页。Job DesignPeople spend a great deal o

12、f time on the job,and it is therefore important to design jobs so that individuals feel good about their work.17第17页，共29页。SKILLS AND PERSONAL CHARACTERISTICS NEEDED IN MANAGERSAnalytical and Problem-Solving AbilitiesPersonal Characteristics Needed by Managers:Desire to Manage Communication Skills an

13、d Empathy Integrity and Honesty Past Performance as a manager18第18页，共29页。Intragroup and Intergroup Communication Intragroup communication,that is,communication with people in the same organizational unit Intergroup communication is communication not only with other departments but also with groups o

14、utside the enterprise 19第19页，共29页。MATCHING QUALIFICATIONS WITH POSITIONAfter the positions are identified,managers are obtained thorough recruitment,selection,placement,and promotion.Two sources of managerial personnel:1.promotion or transfer of people from within the enterprise2.hiring from the out

15、side20第20页，共29页。Recruitment of ManagersRecruiting involves attracting candidates to fill the positions in the organization structure.Before recruiting the position requirements must be clearly identified to facilitate recruitment from the outside.21第21页，共29页。Selection,Placement,and Promotion In the

16、selection approach,applicants are sought to fill a position with rather specific requirements In the placement approach,the strengths and weaknesses of the individual are evaluated,and a suitable position is found or even designed Promotion is a change within the organization to a higher position th

17、at has greater responsibilities and requires more advanced skills 22第22页，共29页。The Peter Principle Managers tend to be promoted to the level of their incompetence Specifically,if a manager succeeds in a position,this very success may lead to promotion to a higher position,often one requiring skills t

18、hat the person does not possess 23第23页，共29页。SELECTION PROCESS,TECHNIQUES,AND INSTRUMENTSThe Selection ProcessInterviewsTestsAssessment Centers24第24页，共29页。Validity and Reliability Validity is the degree to which the data predict the candidates success as a manager Reliability refers to the accuracy a

19、nd consistency of the measurement 25第25页，共29页。Commonly Used TestsIntelligence testsProficiency and aptitude tests Vocational testsPersonality tests26第26页，共29页。What is an Assessment Center?The assessment center is a technique for selecting and promoting managers.27第27页，共29页。Orientation of New Employe

20、esOrientation involves the introduction of new employees to the enterprise,its functions,tasks,and people.28第28页，共29页。Organizational socialization is defined in several different waysA global view includes three aspects:Acquisition of work skills and abilities Adoption of appropriate rolebehaviors Adjustment to the norms and valuesof the work group 29第29页，共29页。