致用商务英语阅读(上)programmetwoBusinessTravel课件.ppt
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1、Business TravelProgramme TwoContentsContents Programme Content1Programme Objective 2 Warming-up 3 Passage One4Passage Two5Programme Content Read a passage on business travel;Read a passage on how to make travel arrangements for your boss;Learn the common expressions on business travel;Learn the etiq
2、uette on business travel and global business travel association.Programme ObjectiveMake room reservation in English during business travel;Make customs declaration in English on business;Speak English when boarding the plane and claiming baggage;Communicate with foreign business partners on the matt
3、ers of business travel.Part one Warming-upChallenge YourselfCan you tell us the Chinese meaning of the following words Can you tell us the Chinese meaning of the following words immediately?immediately?1.airlines2.approximately 3.frequent4.mileage5.consultancy6.knowledgeable7.sophisticated8.automate
4、d9.implementation10.monitorShort SurveyHave you got some idea of the following terms before Have you got some idea of the following terms before reading the passage?reading the passage?1.haul flight2.business class 3.itinerary 4.destination5.travel agent Passage One Business Travel Business travel i
5、s the practice of people traveling for purposes related to their work.It is on the rise especially with foreign business markets opening up.432 million business trips were completed by United States residents in 2009,this accounted for approximately$215 billion dollars towards the economy.Many airli
6、nes began to concentrate on providing premium service on long haul flights especially for the first and business class business traveler with the development of more sophisticated business traveler needs over the last 15 years.American Airlines was the first airline to offer afrequent flier program
7、to customers.The AAdvantageprogram began in May 1981 and included Hertz carrental and Hyatt hotel.The first hotel to start anindependent hotel program was Holiday Inn;it beganin January 1983.National Car Rental was the firstcar rental company to introduce a program back inMarch 1987.Airlines have al
8、so been working on tools that benefit the business travelers,such as improved and competitive mileage programs,quick check in and online check in,lounges with broadband connection,etc.Hotels are not far behind.They are also on the competition for the business travelers by offering flexible points pr
9、ograms,broadband connection in all rooms and fast check in and check out services.While internet booking engines have become the first destination for around 60%of leisure travelers,business travelers,especially with the need for itineraries that may include more than one destination,have still foun
10、d that a knowledgeable travel agent may be their best resource for better ticket pricing,less hassle and better air and land travel planning.For larger business travel accounts these travel agents take on a travel management role,and are referred to as Travel Management Companies(TMCs),providing ser
11、vices such as consultancy,traveler tracking,data and negotiation assistance and policy advice.Recent trends in this market have extended to the implementation of Self Booking Tools(SBTs)which allow automated booking of trips within company policy,an increase in the inclusion of Duty of care practice
12、s in the booking and monitoring process and more consideration for the environmental impact of business travel.Top three expense categories for business travel:Airline expenses Hotel expenses Food and beverage expenses Words&Expressions1)be related to 与与有关有关 2)on the rise 在上涨;在增长在上涨;在增长 3)resident n
13、.居民;住客居民;住客 4)account for (在数量方面在数量方面)占占 5)approximately adv.大约;近似地大约;近似地 6)airlines n.航空公司航空公司 7)concentrate on 集中于;专心于集中于;专心于 8)premium adj.高价的;优质的高价的;优质的 9)haul n.拖;拉;搬运拖;拉;搬运 10)sophisticated adj.老练的;久经世故的老练的;久经世故的 11)frequent adj.频繁的;经常的频繁的;经常的 12)rental n.租费;租借租费;租借 13)mileage n.英里数英里数 14)chec
14、k in 登记登记;报到报到;记录记录 15)engine n.发动机;引擎发动机;引擎 16)lounge n.休息室;候机室休息室;候机室 17)leisure n.闲暇;休闲闲暇;休闲 18)destination n.目的地;终点目的地;终点 19)itinerary n.旅行计划,行程表旅行计划,行程表 20)knowledgeable adj.博学的,有见识的博学的,有见识的 21)hassle n.困难;争吵;麻烦困难;争吵;麻烦 22)implementation n.履行;落实履行;落实 23)consultancy n.咨询;顾问的工作咨询;顾问的工作24)automate
15、d adj.自动化的自动化的25)monitor v.监视;监督;监听监视;监督;监听Notes (1)American Airlines 美国航空公司,美国最大的载客航空公司,通常简称美航,隶属AMR公司。美国航空公司总部位于德克萨斯州的沃斯堡,紧邻达拉斯沃斯堡国际机场。美国航空是“寰宇一家”(oneworld)航空联盟的创始成员之一。世界上著名的航空公司还有:All Nippon Airways 全日本航空公司,British Airways 英国航空公司Lufthansa 德国汉莎航空公司,Pan American World Airways 泛美航空公司,China Eastern A
16、irlines 中国东方航空公司,China International Airlines 中国国际航空公司,China Southern Airlines 中国南方航空公司,General Administration of Civil Aviation of China(CAAC)中国民航总局。(2)frequent flier program 常旅客计划,是航空公司通过里程累积等方式来吸引经常乘坐飞机旅行的旅游者,达到增加或保持公司的顾客,提升公司竞争力的目的。常旅客计划首先出现于民航放松管制后的美国。(3)The AAdvantage program 美利坚航空公司(AA)的AAadv
17、antage 常旅客计划,于1981年率先推出。(4)Hertz Car Rental 赫兹是全球最大的汽车租赁公司,也是最为广泛使用的租车品牌。赫兹的租车网络遍布世界147个国家和8 100多个租车门店。(5)Hyatt hotel 凯悦酒店,凯悦酒店集团是世界顶级的跨国酒店集团,为目前世界十大知名酒店品牌之一。凯悦酒店集团总部位于芝加哥,旗下酒店遍及世界各地45个国家和地区。(6)Frequent flyer miles 航空积分里程,由于经常使用某一航空公司或航空联合集团的服务而获得的积分奖励,它通常是以总的飞行里程来计算的,这些里程可以折成免费机票和礼物。Business Link:B
18、usiness linkThe Global Business The Global Business Travel Association Travel Association(GBTA)(GBTA)2022-8-13 The Global Business Travel Association(GBTA)is theThe Global Business Travel Association(GBTA)is theworlds premier business travel and meetingsworlds premier business travel and meetingsorg
19、anization.Collectively,GBTAs 5 000-plusorganization.Collectively,GBTAs 5 000-plusmembers manage over$340 billion of global businessmembers manage over$340 billion of global businesstravel and meetings expenditures annually.travel and meetings expenditures annually.GBTAprovides its network of 21 000
20、business and GBTAprovides its network of 21 000 business andgovernment travel and meetings managers,as well asgovernment travel and meetings managers,as well astravel service providers,with networking events,news,travel service providers,with networking events,news,education&professional development
21、,research,andeducation&professional development,research,andadvocacy.advocacy.2022-8-13 Travel management is a specialized business function Travel management is a specialized business function that balances employee needs with corporate goals,that balances employee needs with corporate goals,financ
22、ial and otherwise.Travel management ensures financial and otherwise.Travel management ensures costcost tracking and control,facilitates adherence to corporate tracking and control,facilitates adherence to corporate travel policies,realizes savings through negotiated travel policies,realizes savings
23、through negotiated discounts,and serves as a valuable information center discounts,and serves as a valuable information center for employees and managers in times when travel is not for employees and managers in times when travel is not as smooth and carefree as it used to be.as smooth and carefree
24、as it used to be.Read and ThinkAfter Reading2022-8-13Task 1:After the passage,you will find 5 questions.For each question there are 4 choices marked A、B、C and D.You should make the correct choice.1.Business travel is increasing because of _.A.opening up of foreign business markets B.need to travel t
25、o foreign countries C.need to earn money D.need to develop economy 2.Airlines have been working to benefit business travelers through _.A.improved and competitive mileage programs.B.quick check in and online check in.C.lounges with broadband connection.D.All the above.2022-8-133.Who like to go to tr
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