《-民航空乘英语》-(2)ppt课件.ppt

1、Unit 3 Unit 3 Meal and Drink Service CONTENTS PAGE 目录页Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 4 TRANSITION PAGE 过渡页Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 44 Unit 3

2、Meal and Drink ServiceLabel the objects on the meal tray with the foods given.1breadsaladbutterjuiceKnife snackmain coursepenfruitSpoon forkdesert spoonwaterdessert4. _2. _3. _1. _5. _6. _7. _fruitbreadsalad dessertjuicebuttermain course5 Unit 3Meal and Drink Service8. _9. _10. _11. _12. _13. _14. _

3、spoonknifebreadsaladbutterjuiceKnife snack main coursepenfruitSpoon forkdesert spoonwaterdessertforkdesert spoonwaterpensnack6 Unit 3Meal and Drink ServiceRead the menu from a flight and answer the following questions.21. How many meals are served on the plane?2. How many kinds of dishes are there f

4、or lunch?3. How many choices do passengers have for the main course at lunch?4. When do you think will this plane take off, in the morning, afternoon or evening? Why?7 Unit 3Meal and Drink ServiceRead the menu from a flight and answer the following questions.3Column Ainfant mealchildrens mealvegetar

5、ian1 mealHindu2 mealMoslem3 mealColumn BIts a meal for children between the 2 and 12 years old.Its prepared according to Islamic rules on Halal food4.Its a meal for children less than 2 years old.Its for people who do not eat meat.It does not contain any beef. TRANSITION PAGE 过渡页Warm UpAnnouncements

6、Part Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 49 Unit 3Meal and Drink ServiceListen to the announcements and fill in the blanks.1Short AnnouncementsLadies and gentlemen, We will be serving lunch soon. Please _ your tray table in front of you. If you have _ d

7、iet requirement, please tell the cabin attendants. We also offer you a choice of tea, coffee, beer, _ and other soft drinks1. Hope you could enjoy these. Thank you!put downspecialwine10 Unit 3Meal and Drink ServiceGood afternoon, ladies and gentlemen, We will be serving you meals with tea, coffee an

8、d other soft drinks. Welcome to make your choice. Please put down the table _ you. For the _ of the passengers behind you, please return your seat back to the _ position during the meal service. Thank you!in front ofconvenienceupright11 Unit 3Meal and Drink ServiceGood morning, ladies and gentlemen,

9、 We will soon be serving breakfast. We are offering you a _ of continental2 breakfast and Chinese breakfast. We have also prepared Moslem and vegetarian breakfast. If you have any special diet requirements, please do not _ to contact us. We hope you a pleasant and comfortable flight. Thank you!choic

10、e hesitate12 Unit 3Meal and Drink ServiceLadies and gentlemen, We are sorry to inform3 you that we cannot serve you hot drinks on this flight because the water system is out of order4. However, we will be able to serve cold drinks. We _ for the inconvenience caused again. Thank you for your understa

11、nding.apologize13 Unit 3Meal and Drink ServiceShort AnnouncementsOral practice. Read the announcements and discuss with your partner about the following questions.21. What will you say if you are ready to serve meals?2. What should you remind passengers before you serve meals?3. How can you express

12、your apology when you are not able to serve hot drinks?14 Unit 3Meal and Drink ServiceListen to the announcement and learn the following words.1Long Announcements Vocabulary Bandestimated estmetadj.预计的，估计的illuminate lumnetadj.被照亮的light meal便餐，即食餐available velb()ladj.可获得的，可购得的nominal nmn()ladj.票面上的pa

13、ss around轮查charge tdn.费用，价钱15 Unit 3Meal and Drink ServiceOral practice. Listen to the long announcement and discuss the following questions with your partner.2Long Announcements1. How many main meals will be served by this flight?2. What kinds of beverages are available on this flight?3. Do you kno

14、w what a special meal is? Give some examples you know. TRANSITION PAGE 过渡页Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 417 Unit 3Meal and Drink Service. Listen to the dialogues and fill in the blanks.M:I was _ if I could order something

15、to drink.CA:Yes, we have alcoholic beverages as well as coffee, tea, and soda.M:How much do drinks cost?CA:Our alcoholic beverages are five dollars each. All others are complimentary1.M:When will our meals be served?CA:We will serve a snack with the beverages at first. Dinner will be served a few ho

16、urs after departure.M:What are our dinner choices?CA:You will have a choice of _, fish, and beef. I will bring a menu by shortly2.M:I am a vegetarian and need a _ meal.CA:Vegetarian meals need to be requested at least two days before your flight. I might be able to find you extra3 servings of vegeta

17、bles, however.M:Thank you very much.wonderingchicken1vegetarian18 Unit 3Meal and Drink ServiceCA:Excuse me, sir. Well be serving lunch shortly. Would you like a drink before lunch?M:Id like a gin and tonic4 please.CA:Sorry, sir. We dont have that on board. Would you like something else? We have whis

18、key5 and red wine.M:All right. Ill have a glass of wine.CA:Would you _ dry or sweet6, sir?M:Make it sweet, please.CA:OK. Please wait a moment.prefer. Listen to the dialogues and fill in the blanks.219 Unit 3Meal and Drink Service3. Listen to the dialogues and fill in the blanks.CA:Excuse me, sir. Wh

19、at would you like for dinner?M:We ordered the low-fat meals7. Do we get a choice of entres8?CA:Yes. Today we have broiled shrimp with rice pilaf 9 and chicken teriyaki served with noodles10.M:Ill have the chicken.W:Id like the shrimp.M:What else _ with the meal?CA:Vegetable salad and yogurt for _. W

20、ould you care for some wine with dinner?W:Sure. Were celebrating. This is our second honeymoon. Lets live a little11.CA:Congratulations. White or red?M:Wed both like white.CA:Yes, sir. Here you esdessert20 Unit 3Meal and Drink Service. Oral practice. Read the dialogues and discuss with your partner

21、about the following questions.1. According to dialogue 1, when should the vegetarian meal be requested before the departure?2. How will you explain to a passenger who asks for gin and tonic which has been run out of?3. According to dialogue 3, what kind of food contains low-fat meals on this flight?

22、21 Unit 3Meal and Drink Service. Work in pairs. Choose one of the following situations to make a dialogue with your partner according to the dialogues above.Situation 1: A passenger is hungry and asks for something to eat and you list several kinds of the meals on board for him to choose.Situation 2

23、: You are serving meals. What the passenger orders is not available on board and you give him another choice. TRANSITION PAGE 过渡页Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 423 Unit 3Meal and Drink ServiceMeal ServiceAn airline service,

24、 especially an international one, is a huge organization with many complex functions. No matter which airline a passenger selects, he will get convenient routes, a safe aircraft, experienced pilots, and nourishing food. During the flying, the cabin attendants have to try their best to offer all kind

25、s of services. Food and drink service is included especially in long-distance flights.The meals are served depending on the flight schedules. The main meal mostly consists of salad, appetizer, soup, main course and the dessert.Text 124 Unit 3Meal and Drink ServiceThe salad is a combination of raw ve

26、getables and some may include meat or fish. It can be served cold or at room temperature. The commonly used salad dressings are Thousand Island dressing, Vinaigrette dressing, etc.The appetizer is served before the main course. It can be snack foods such as canaps, caviar.25 Unit 3Meal and Drink Ser

27、viceThe soup is a savory food made from a combination of meat, vegetables, herbs, beans and hot water, like lentil soup and minestrone.The main course refers to the primary meal and is usually a heavy substantive meal. Main courses on board may vary but would normally include a bottle of water, a bo

28、wl of yoghurt, bread, butter, ketchup, a rectangular dish with meat, vegetables and rice.The dessert is a course that typically comes at the end of a meal, usually consisting of sweet food, such as cake, candies, cookies and ice cream.26 Unit 3Meal and Drink ServiceLearn the words in the box and the

29、n complete the sentences with them. Change the form if necessary.1herbnourishingappetizerrectangulardressingexperienced1. The meal served by the cabin attendant is set on the _ tray table.2. Herbal diet is a kind of meal that cooked with food and _.3. Butter, salad _, cream and cheese are high-calor

30、ie food.4. Caviar is a common _ in the western food.5. As a cabin attendant, Li Cong is very _ and she can handle every sudden situation.6. It is very important to eat _ and healthy food. It has a good impact on our health. rectangularherbs dressingappetizer experiencednourishing27 Unit 3Meal and Dr

31、ink ServiceLook at the pictures and rearrange them according to the order of serving.212345_4213528 Unit 3Meal and Drink Service1. No matter which airline a passenger selects, he will get convenient routes, a safe aircraft, experienced pilots, and nourishing food._2. The main meal mostly consists of

32、 salad, appetizer, soup, main course and the dessert._3. Soup is a savory food made from a combination of meat, vegetables, herbs, beans and hot water, like lentil soup and minestrone._Translate the sentences into Chinese.3无论乘客选择哪种航空公司，他都会得到方便的航线，一架安全的飞机，有经验的飞行员和营养丰富的食品。主餐主要包括沙拉、开胃菜、汤、主菜和甜点。汤是由肉类、蔬菜

33、、草药、豆类和热水混合煮成的味道可口的食物，如扁豆汤和蔬菜通心粉。29 Unit 3Meal and Drink ServiceText 2Pre-book MealsDepending on seasonality1 and availability2, as well as flight and duration, different selections of special meals will be on offer. Special meals may contain nuts3, gluten4, seafood5, eggs or dairy6. The provision7

34、of in-flight meals is subject to availability.Special meal orders should be made at least 24 hours before the airplane takes off, or it will not available.Changes to pre-booked meals may only be done more than 24 hours prior to flight departure time. Guests must pay the price difference if the price

35、 of the new meal booked is higher than original meal paid.30 Unit 3Meal and Drink ServiceChanges to pre-booked meals may only be done more than 24 hours prior to flight departure time. Guests must pay the price difference if the price of the new meal booked is higher than original meal paid.The boar

36、ding pass is the proof8 of purchasing the pre-booked meal and it must be presented to the cabin attendants onboard to redeem9 the pre-booked meal. No other forms of redemption10 will be entertained.The airlines reserve the right to substitute11 any components12 of a pre-booked meal or change the rec

37、ipe or specifications of a pre-booked meal. Airlines will endeavor13 to provide the value of any pre-booked meals that has been changed to similar meals.31 Unit 3Meal and Drink ServiceRead the text again and decide whether the following statements are true (T) or false (F).11. If you want to eat som

38、e crab on the flight, you should pre-book it at least 24 hours before the departure time of your flight.2. If you want to change your dairy meal to gluten meal, you can do it within 24 hours before departure.3. The pre-booked meals are all free.4. You can redeem your pre-booked meal by your ticket.TFFF32 Unit 3Meal and Drink Service Writing. Search on the internet. Select and write down how many kinds of special meals can be served in flight and choose two or three kinds for further explanation.2