国家开放大学电大本科《商务英语3》期末试题及答案（3 、5试卷号：1380）.pdf

1、国家开放大学电大本科商务英语3期末试题及答案5（试卷号：1380)一、 交际用语（每小题2分共， 10分）1-5题：选择正确的语句完成下面对话， 并将答案序号写在答题纸上。1. -By the way, what do you want me to do there?A. Take it easy. I 11 be there on time.B. Thank you for doing me such a favor,C. You have to give a presentation on what our products are.2. - -We would like to place

2、 an order for some of your C&- Z desk uni ts.A. Great!We keep a large supply in stock.B. Excellent!Delivery dates depend on your locat ion,C.Of course, we recommend payment by letter of credit.3. -Hello, this is Steven Smith. Nice to hear your voice again.- Hi, Mr. Smith.A.Do you know the coverage o

3、f your freight forwarding bus iness?B. You ve got to tell me the coverage of your freight forwarding bus iness.C. I would like to know about the coverage of your freight forwarding business.4. -They refer to the royalties, including patent right, copyright, trademark right, andsoon. A. What about th

4、e tax base?B. How about the tax rate?C. What are intangible assets?5. - Then, what kind of music are you going to have in the background?A. This is obviously too heavy. People won t be able to carry it.B. We d better use light ones. They make the audience feel comfor table.C. Our main goal is to est

5、ablish our brand name among our target aud i ence.二、词汇与结构（每小题2分，共30分）6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项， 并将答案序号写在答题纸上。6. When you sent in your report, you also have to file a report_your trip.A. which summarizeB . summarizingC . summar1ze7. One of the ways to help you stay energized is to engage in

6、 a quick conversat ion wi thhigh-energy colleagues because their positive energy may, you. A. refreshB. affect .C. di scourage8. The organization started with a small number of children_ten to twelve.A. being aged .B. agedC . aglng9. Often, teams can tackle problems more quickly than_you can accompl

7、ish on your own.A. whatB. thatC. which10. Sometimes a situation will a direct style of management.A. call outB. call on C. call for11. I have monthly remi t tances_to me from the Canada Embassy and I d like to have themoney paid into an account. A. sentB. sendC. being sent12. One of the advantages o

8、f online banking is that it allows you to, _money between accountseffectively. A. depositB. payC. transfer13. I think our marketing team is_and the after-sales service is fast and effective.A. qualifying .B. qualifiedC. being qualified14. Please find enclosed our brochure and other leaflets._our ran

9、ge of services.A. outlinedB. outlineC. outlining15. Serving overseas cus tamers may of ten be done by phones, faxes, letters or emails_somany personal visits. A. insteadB. withC. wi thout16. No, not really. It is becoming more important with the economy.A. ever grownB. ever to growC . ever growing .

10、17. The total cost in log is ties in China is still higher than that in many other_countries.A. industrializedB. individual izedC. imperialized18. They_the royalties, including patent right, propr ietary technology, copy right, trademarkright, and soon. A. point to .B. refer toC. show to19. If you n

11、eed other tax registrations in addition to the ABN, you may need to provideinformat ion. A. accidentalB. additionalC. addictive20. you d have to tell me how large your order is going to be.A. I m nervousB. I m worried .C. I m afraid三、阅读理解（每小题4分，共40分）21-25题：阅读下列短文，从A、B、C三个选项中选出一一个正确答案，并将答案序号写在答题纸上。Pa

12、ssage 1 Being an effective manager means knowing when to use the right management style. Some styles, for ins tance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills and knowledge, available resources (lik

13、e time and money), desired results, and, of course, the task before you. The common management styles can be summarized into three categories. The participatory style is the first of its kind. Here, it is critical to give each employee an entire task to complete. If that s not possible, make sure th

14、e individual knows and und,erstands his or her part as it relates to the projector task. When people in your team know where they fit in the big picture, they re more likely to be motivated to complete the task. Following that, we have the directing style. Sometimes a situation will call for a direc

15、t style of management. Perhaps a tight deadline looms, or the project involves numerous employees and requires a top-down management approach. Here, a manager answers five questions for the employees: What? Where? How? Why? and When? Let employees know what they need to do, how they re going to do i

16、t, and when the questions must be finished. The last one is the teamwork style. If you want to speedup a project and choose the best process for complet ing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations

17、. Often, teams can tackle problems more quickly than what you can accomplish on your own. The give- and take can create a process that you can repeat in other projects. 21. Being an effective manager lies in knowing the rightA. knowledgeB. skillsC. management style22. Which of the following is NOT m

18、entioned as a focus of different management styles?A. People.B. Customers.C. Project.23. Which of the following can t be inferred from the passage?A. The management style is likely to change because the manager has been replaced.B. The management style is likely to change because the desired results

19、 have changed.C. The management style is likely to change because the available resources have changed.24. When people in your team know where they fit in the big picture, they are more likelyto be to complete the task. A. frustratedB. reluctantC. inspired25. If you want to speedup a project and cho

20、ose the best process for completing thatproject,you can resort to A. teamworkB. top- down managementC. tight deadl ine26-30题：根据短文内容判断给出的语句是否正确，正确的写“T，错误的写“F，并将答案写在答题纸上。Passage 2 International trade is the exchange of goods and services between countries. It gives consumers and countries the opportun

21、ity to be exposed to goods and services not available in their own countries. Almost every kind of product can be found on the international market: food, clothes, spare parts, oil, jewelry, wine, stocks, currencies and water. Services are also traded: tourism, banking, consulting and transportation

22、. A product that is sold to the global market is an export, and a product that is bought from the global market is an import. International trade can benefit us a lot. Trading globally allows us to expand our markets for both goods and services that otherwise may not have been available to us. If yo

23、u walk into a supermarket and are able to buy Indones ian bananas, Brazilian coffee and a bottle of French wine, you are experiencing the effects of international trade. International trade brings US both advantages and disadvantages. For instance, international trade may also make the world economy

24、 easily affected by factors like prices, supply and demand, as well as global events. Political change in As a, for example, could result in an increase in the cost of labor, thereby increasing the manufacturing costs for an American sneaker company based in Malaysia, which would then result in an i

25、ncrease in the price that you have to pay to buy the tennis shoes at your local mall. A decrease in the cost of labor, on the other hand, would result in you having to pay less for your new shoes. 26. International trade exchanges goods and services between di fferent countries and regions. T 27. Ev

26、ery kind of goods and services can be found on the global market. F28.A product that is bought from the global market is an export. F 29. International trade may easily affect world economy. T30. Political change in one country has nothing to do with international trade. F四、 写作（一篇作文，共20分）试题Write a r

27、ecommendation letter for Mi ss Helen Joyce who has been working in your company for 5 years. you may include the information below: her work experience and strengths. her character and personality. her reasons for leaving the present job, etc. 备注翻译：给在贵公司工作了5年的海伦乔伊斯小姐写一封推荐信。你可以包括以下信息：她的工作经验和优势。她的性格和个

28、性。她离职的原因等。答：Dear Sir or Madam: Miss Helen Joyce has been working in our company for 5 years. She has a wealth of work experience, superb work skills, and a good team spirit; she can get along with other employees, obey the leadership, work steadfast and dedicated, and have outs tanding work performa

29、nce; due to the long-term separation of husband and wife and leaving in our company. I hope your company can interview and hire her. If you can consider my suggestion and attract your attention, I would be very grateful. sincere regards 国家开放大学电大本科商务英语3期末试题及答案3（试卷号：1380)一、 交际用语（每小题2分共， 10分）1-5题：选择正确的

30、语句完成下面对话， 并将答案序号写在答题纸上。1. -Good morning. Mada川？一Good morning! need a check to send to my publisher in New York.A. What can I do for you,B. What do you want to buy,C. Why do you come here,2. - Thank you. I must say I have a great staff.A. I d like you to meet Joe Stevens. He s our sales team head. Th

31、e Sales Department has morehan 50 employees. B.Please allow me to introduce my colleague to you. She is the Purchasing Manager.C. Its a pleasure to meet you, Ben. So you re the one responsible for those outstandingsales figures I ve seen. 3. - What can I do for you, Madam?A. You d better remi t500yu

32、anincashtomys on in Beijing University.B. I dliketoremi t500yuanin cash to my son in Beijing University.C. I d rather remi t500yuanincashtomys on in Beijing University.4. - What about the co血niss ion?A. Its a general practice everywhere else.B. Of course, I d give you our lowest quotat ion.C. I m af

33、raid you have to tell me how large your order is going to be.5. - -And could you give me your signature here?A. Oh, I don t have my signature with me today.B. Sorry? I m afraid I didn t quite catch that.C. What do you think of my handwriting?二、词汇与结构（每小题2分，共30分）6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答

34、案序号写在答题纸上。6. You can send them gifts立our most loyal customers.A. in reply toB. with regard toC. in honor of7. Our bank provides you quick and_electronic remittance for individuals.A. determinedB. convenientC. com for table8. You are the right person for the job that your application to the advert is

35、ement.A. relatesB . recognizesC. replies9. S . Somet imes your body language, gestures and expressions may tell peopleabout you thanthe words you use. A. mostB. moreC. much10. Our new type of treadmill release next month.A. is due toB. is due forC. is due11. We wi ll_an order with your company for d

36、igital cameras.A. reserveB. bookC. place12. A sales depar tment. _many people who are based in different parts of the country or theworld. A. consists ofB. insists onC. persists in13. you go to visit a new customer to negotiate a sale, you should find out as much as youcan bout them. A. Soon afterB.

37、 WhileC. Before14. One of the ways to help you stay. _is to engage in a quick conversat ion with high-energycolleagues. A. energizedB. affectedC. di scouraged15. One of the advantages of online banking is that it allows you to transfer money betweenaccounts A. relativelyB. effectivelyC. emotionallyi

38、on. fi 16. According to law, they refer to transportation, construction, finance, insurance . andA. othersB. the thingsC. the like17.Are there any other features worth_about the organization of the company?A. ment ioningB. to mentionC. mention18. A good salesperson is good at listening to and taking

39、 note ofdifferent people tellhim. A. whatB. whetherC. how19._an effective manager lies in knowing the right management style. A. BeB. IsC. Being20.An IT system at a personal computer manufacturer may help a manager_the informat ionand reco皿nend an act ion. A. analyzingB. analyzeC. to analyze三、阅读理解（每

40、小题4 分，共 40 分）21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。PassageI In bus iness, people have to deal in person with all kinds of people. When talking to people within your company who don t speak your language, you may have to use English; these people maybe colleagues or co- workers- who may work

41、 with you in your own depar tment, in another part of the building or in another branch. And you may also have to deal with people from outside the organization: clients, suppliers, visitors and members of the publ ic. Moreover, these people maybe friends or strangers- people of your own age,or peop

42、le who are younger or older than you. The relat ionship you have with a person determines the kind of language you use. For example, it s not appropriate to sayHi, h ow are you! when meeting the Managing Director of a large company or to say Good morning, it s a great pleasure to meet you when being

43、 introduced to a person you 11 be working closely within the same team. People usually for man impression of you from the way you speak and be have- not just from the way you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere- and of what soun

44、ds rude or unfri endly ! Good manners in your culture maybe considered bad manners in another. Somet imes your body 1 anguage, ges tures and expressions may tell people more about you than the words you use. 21. The topic of the passage is_A. self- image in business situationB. the importance of app

45、ropriate choice of languageC. dealing with people in bus iness22. The language you use when talking with people in business is decided by_A. your relationship with the particular personB. yourself .C. your boss23. People usually for man impression of you from .A. your way of doing jobsB. your langua

46、ge and mannersC. your facial express ions24. Good manners in your cul ture maybe cons idered bad manners in another. Good mannersin this statement mean A. to be have politelyB. to be have lovelyC. to be have aggressively25. The message of the article is that_A. dealing with people successfully in bu

47、siness is not easyB. clients with different cultural background is most chal lengingC. language plays a very important role in setting up business relat ionship26-30题：根据短文内容判断给出的语句是否正确，正确的写“T,错误的写“F,并将答案写在答题纸上。Passage 2 Accounting errors will happen from time to time, but many common accounting mist

48、akes can be avoided with proper planning and preparation. Here are the top seven accounting mistakes that should be paid more attention to. (1) Not knowing your true cash balance: Due to things like automatic payments and bankcharges, money that appears in your cash drawer and your checking account

49、may already be spent, (2) Mistaking profits for cash: When you have a lot of credit sales, your company can postbig profits without seeing any cash. (3) Paying bills too soon: If your vendors give you thirty days to pay them, take it. Unlessyou get a discount for paying early, paying your bills only

50、 when they re due improves your company s cash flow. (4) Avoiding book keeping tasks: Not recording and post ing transactions regularly leavesyou with a mountain of book: keeping to deal within the end. (5) Paying accidental dividends: Every time a corporation owner takes money out of his business,