4套国家开放大学电大本科《商务英语3》期末试题及答案(试卷号:1380).pdf
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1、国家开放大学电大本科商务英语3期末试题及答案2(试卷号:1380)一、 交际用语(每小题2分共, 10分)1-5题:选择正确的语句完成下面对话, 并将答案序号写在答题纸上。-According to law, they refer to transportat ion, construct ion.finance, insurance and thelike, A.Do you know taxable services?B. How do you like taxable services?C. What do you mean by taxable services?2. -Good mo
2、rning. Far East Logistics Company.- Good morning. This is Maggie Bonner, I would like to know your frei ght forwarding bus1ness. A. May I help you?B. What do you want?C. Who is that calling? 3. -We would like to place an order for some of your C&. Z desk uni ts.A. Certainly, we keep a large supply i
3、n stockB. Delivery dates depend on your locat ionC. We recommend payment by letter of credit4.一I think a bus stop advertisement is a very wise chance to promote our products.A. Our products are popular.B. You said it.C. I don t like advert i sement.5. - Then,what kind of music are you going to have
4、in the background?A. This is obviously too heavy. People wont be able to carry it.B. We d better use light ones. They make the audience feel comfor table.C. Our main goal is to establish our brand name among our target audience.二、 词汇与结构(每小题2分,共30分)6-20题:阅读下面的句子,从三个选项中选出一个能填入空白处的正确选项, 并将答案序号写在答题纸上。6.
5、 I 11. _the exchange rate and service charge and then type up the check for you.A. makeupB. figure outC. carryout7. y . You can inform your embassy of your account number so that your money can be, _directly.A. transferredB. transportedC. transformed8. Before I ca川e to Beijing, I as an executive sec
6、retary with a trading company for one yearin Britain. A. am workingB. had workedC. has worked.9. Headhunters orsearch firms specialize in finding the right person for the right job.A . excessiveB. perspectiveC. executive10. Too many debts in a company easily_bankruptcy.A. result fromB. lead fromC. r
7、esult in11. A marketer _buyers needs and desires in order to decide what products to make available. A. focuses orB. carries outC. pays back12. With the RMB account you canand deposit RMB cash directly.A. extendB. wi thdrawC. complete13. The total in_logistics in China is still higher than that in m
8、any other industrializedcountries. A. feeC. cost14. The. _you have with a person determines the kind of language you use.A. relat ionshipB. decisionC. arrangement15. Ideally a_should be a win-win situation so both you and your customer will probablyhave to give in on some points. A. completionB. neg
9、otiationC. negation16.bearing the uncertainties that are part of the marketing process.A. initiatesB. innovatesC. involves17. The management style you select will your people skills and knowledge, and availableresources A. depend onB. deal withC. superficial18. A ccounting errors will happen from ti
10、me to time but many common accounting mistakes _ with proper planning and preparation. A. can avoidB. can be avoi dedC. can avoid being19. Trading globally allows us to expand our markets for both goods and services thatotherwise may not have been._ to us. A. negotiableB. capableC. available20. An e
11、xample of soft sell is to_free samples to which cus tomers often respond favorably. A. distributeB. distinguishC. disturb三、阅读理解(每小题4分,共40分)21-25题:阅读下列短文,从A、B、C三个选项中选出一个正确答案,并将答案序号写在答题纸上Passage 1 It takes a lot of time and effort to develop and maintain a marketing campaign that resonates (共鸣)wi th y
12、our potential cl ients. However, you should think more about how to develop 1 marketing campaign. After all, we re al ways looking for ways to increase our competitiveness. Here are some marketing strategies for you to checkout. Partner(结伴)with allies. Marketing partnerships have many benefits to pu
13、sh a marketing campaign, For starters, when you stand side by side wi th someone else, you can del iver better content, If you are at the top of your business, market ing partnerships are cheaper to maintain your success and expose your brand. Embrace user- generated content. According to a survey o
14、f 839 millennials(于万富翁)theyspend 5. 4hoursaday comunicat ing with their peers, about 30 percent of their total media time. Similarly, you can also make this by sha工ing personal stories and exchanging ideas with your customers. This is a good way of ca工rying out adverti sement. Help customers solve a
15、 probl em. As perfectly stated on Hub Spot, You re in business because you provide solutions. Some of the ways you can help customers solve a problem is by: creating how- to- content; offering exclusives that make their lives easier; listening to them or answering their questions; or creating APPs o
16、r tools. Let customers interact. No matter what product or service you re offering, your customers want to interact with your company, or at least other customers. AMC, for example, created an online tool that allowed you to write down your imaginations. American Express connects small-business owne
17、rs to each other and helpful resources through its open forum. 21. This article mainly talks about_A. some marketing strategiesB. your potential clientsC. co血nunicative skills22. You are suggested in the second paragraph to_ A. fight against your opponentB. find allies with someone el seC. always fo
18、cus on yourself23. To embrace user- generated content does good at_A. making friends with strangersB. choosing capable employeesC. carrying out advert i sement24. 阶1ich of the following is NOT away of helping customers solve a problem?A. Great ing how- to-contentB. Listening to customersC. Having di
19、nner with customers25. AMC created an online tools o that_A. one can write down what he imaginesB. your dreams and thoughts will come trueC. they can gather information from customers26-30题:根据短文内容判断给出的语句是否正确,正确的写“T,错误的写“F,并将答案写在答题纸上Passage 2 There are eight traditional functions of marketing: (1)Buy
20、 ing: Amarketerfocusesonbuyers needsanddesires inordertodec idewhat products tomake avai lable. Unders tanding buyersbehavior is of great importance. (2) Selling: Marketers usually view selling as a persuasive activity that is completedthrough promot ion, Selling includes personal selling, advertisi
21、ng, and other selling methods. It is probably the function of marketing that we most often see in our daily life. (3) Transporting: Transporting is physically moving the product from the seller to the buyer.Marketers focus on transporting costs and services. (4) Storing: Like transporting.storing is
22、 an aspect of the physical distribution of products. Storing inc ludes wa工岭ehousingactivities, Warehouses hold products for long per iods sometimes in order to create time utility. (5) Grading: Grading involves sorting products according to size and quality. This makesbuying and selling easier becau
23、se it reduces the need for inspection and sampl ing. (6) Financing: For many products, such as automobiles, fridges, and new homes, the purchaseis facilitated when the marketer provides credit that makes the purchasing of the product possible. (7) Marketing research: Through research, marketers may
24、find out the need for new productsand services. By gathering information on a regular basis, they can better plan, carryout and control marketing activities. (8) Risk taking: It involves bearing the uncertainties that are part of the marketing process.Most marketing decisions result in either succes
25、sor failure that is associated with risk. 26. It is very important to understand buyersbehavior. T27. Marketers usually use different selling methods. T28. Marketers ignore transporting costs and services. F29. Both transporting and storing are the aspects of the physical distribution of products. T
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