国家开放大学电大本科《管理英语4》期末试题及答案(试卷号:1389)4套.pdf
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1、国家开放大学电大本科管理英语4期末试题及答案4(试卷号:1389)一、 交际用语(每小题2分, 共10分)1-5题:选择正确的语句完成下面对话,并将答案序号写在答题纸上。1. -This project is too bigfor me to finish on time. A. Please dome a favor. B. You may not ask for help. C. I 11 give you a hand. 2. - Idlikeawake-upcallat7: OOa. m., please!一OK,A. you will certainly make it. B. I
2、11 make sure you get one. C. just do what you like.3. -Terribly sorry to interrupt, but may I use your dictiona工y?一Yes,A.of course. B. it doesnt matter. C.no hurry.4. - 1 think 1 have made a great mistake. A. I dont think so. You really made an error. B. I dont think so. Its really terrible. C. I do
3、nt think so. Its not your fault. 5.一Id like to have this film developed. A.Whats it? B.May I help you? C. What do you want?二、 词汇与结构(每小题2分,共30分)6-20题:阅读下面的句子, 从三个选项中选出一个能填入空白处的正确选项,并将答案序号写在答题纸上。6. Compared English, Chinese is generally believed to be more difficult to learn. A. withB. fromC. against7
4、.clearly communicate with and actively listen to employees is essential to improvetheir performance. A.Be able toB.Being ableC.Being able to8. When the message finally reached the Command Center, it mutated to become - Send threeand four-pence, were going to a dance. A. wasB.hadC. have9.managers spe
5、nd most of their time in face-to-face contact with others, but theyspend much of it obtaining and sha工ing information. A.Not onlyB. Do not onlyC. Not only doIO.AT&T found that employees with better planning and decision-making skills weretobe promoted into management jobs. A. more likeB.more likelyC
6、. more unlikely11.Without his assistance, I_the research last month.A.would not have completedB.could not finishC. should not finish12. They have come to the conclusion_this winter will be even colder than before. A. thatB.forC.which13.My leather shoes cost me_the last pairs I bought.A. three times
7、asB. three time asC. three times as much as14.After days of investigation, the police were_reality.A. looking intoB. ApproachingC. finding15. All the_guests are seated in the front row.A.distinguishingB.extinguishingC.distinguished16.How do we expect to compete with a company that has such a huge an
8、d huge resources?A. reductionB. Reco皿nendationC. reputation17. I think the primary_factor is theres been so much absence lately. A.contributingB.causingC.affecting18. You have a lot of creative thoughts and your enthusiam work projects is very much appreciated. A.regarded withB. B.regarding with C .
9、C. regarding19.All the team members tried their best. We lost the game,A. howeverB. thereforeC. since 20. The workmen want to the number of working hours and to increase pay. A.deleteB.decreaseC. depress三、阅读理解(每小题4分,共40分)21-25题:阅读下列短文,从A、B、C三个选项中选出一个正确答案,并将答案序号写在答题纸上。Passage 1 If theres one word tha
10、t captures the essence of what is occurring in the world today, its change. nDownsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significantchange just to survive. Change management has always been
11、an issue of debate amongst scholars: how can employerscreate suitable conditions for a successful change process? And what can employees do to getthrough it? Tips for dealing with change in the workplace. Make yourself aware that change happens, it happens in personal life, it happens in yourprofess
12、ional life. You cannot live in the past, so denying that change could occur only makesthings more complicated for you. Stay alert in the workplace! know what is happening around you. When you come across cluesthat hint change is on the way.acknowledge them! Maintain open communication channels: Dont
13、 lay back and expect things to pass youbysmoothly. You need to get acquainted with the occurring changes. Seek more details from yourmanagement and peers to form an accurate understanding of the matter. Be transparent and honestabout your fears: dealing with the unknown is often resented and dauntin
14、g. Make the pictureas clear as you can. Assess yourself! Change is a time when one s confidence about one s skills and capabilitiesgets shaky. Recognize your strengths and where you could bring them into play. At the sametime, stay aware of your developmental areas and work on improving those. Dont
15、be stiff! It will make the change process much harder if you are rigid. Be flexibleenough to look at the different angles of the change and see where you could apply your existingw skills and knowledge, and what news skills you need to acquire. Stay optimistic! Keep a positive attitude and dont let
16、yourself drown in uncertainty.Involve yourself in the new process;locate yourself properly in the new scenario.Adjust! You cant get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal , says Robin Sharma, one oft
17、he worlds most-sought-after leadership and personal success experts. 21. Enterprises carryout downsizing, reorganizing and cutting costs in order to_A. cut down on the number of workers B.reshuffle the organizationC . survive22. No industry is exempt meansA.No industry is an exceptionB.No industry i
18、s an exampleC.Not every industry can be exempted23. The following questions are often discussed among scholars EXCEPT_ A.How can bosses create favorable conditions for -changeB.How can productivity be increasedC. What can workers do to get through change24.How many suggestions does the author put fo
19、rward?A.4B.5C.625.From the passage, we know that Robin Sharma is_A.an expert on leadership, and personal successB.a great leaderC. someone who likes to play the game of Hide and Seek26-30题:请根据短文内容判断给出的语句是否正确,正确的写“T,错误的写“P , 并将答案写在答题纸上。Passage 2 When Jack Welch, the Chairman and CEO at General Electr
20、ic (GE) retired in 2001, he could look back at a very successful career. He became CEOin1981at the age of 45. At that time, GE had a very complex organizat ional structure with cons iderably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guidelin
21、e that each of the businesses should be number lor2in the irrespective areas. If this was not the case, managers had the options of fixing the problem, selling their part icular bus iness,or closing it. In an effort to streaml ine the organization, Welch removed the sector level and elimi nated thou
22、sands of salaried and hourly employee positions. The restructuring was fol lowed by changing the organizational cul ture and the managerial styles of GE s managers. One such program was the Work-0ut (群策群力)Groups of managers were assembled to share their views openly in three-day sessions. At the beg
23、inning of the meetings , the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators(会议主持人) helped these discuss ions. On the last day, the superior was presented wi th proposed solut
24、ions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more informat ion. This process put great pressure on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies
25、how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company s per formance. Jack Welch was personally involved in developing managers
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