MakingAologies道歉PPT课件.ppt

1、Making Apologies 作者：赵俭平Contents&Comparison&Spoken and Written When do we need to apologize?作者：赵俭平How should we apologize?作者：赵俭平Apologies 道歉道歉1. sorry: Im terribly sorry. Im sorry Im late. Im sorry to hear that.2. excuse me:Excuse me for interrupting you.3. pardon:I beg your pardon.作者：赵俭平4. forgive :

2、Please forgive my carelessness.5. fault:Its all my fault.6. apologize :I apologize for what Ive done.Apologies 道歉道歉作者：赵俭平Responses 应答应答6. Please dont blame yourself.1. It doesnt matter. 5. Its not your fault.4. Dont worry about it.7. Forget it.2. Never mind.3. Thats all right.8. Dont say that.作者：赵俭平

3、Comparison between Chinese and Western in ApologizingApologizing is common throughout the world, but the way people apologize varies from culture to culture. WESTERNIn the West apologizing is expected and those who apologize are forgiven and respected.ChineseThe idea of saving face is deeply rooted

4、in Chinese culture.So sometimes Chinese are shy to apologize. Whatever offended anybody, westernpeople will apologize.And attitude must be sincere. Even her/him is child or ,they will say“Sorry.”or“Im sorry to hear that!”ChineseIn our traditional culture,When higher-up or elder offended subordinate

5、or younger,they are no need for apology. Apology means that you are responsible for errors . It is a very serious matter.There is substantial contents.ChineseIf you havent done anything wrong, also had an apology.作者：赵俭平Written Apology&An apology letter is important to learn how to write for the foll

6、owing reasons：& it tells how you feel& it gets a point across& it helps you practice good writing techniques.作者：赵俭平How to Write an Apology Letterl You really mean what you sayl Let the reader know your point in the letter or the reason for deciding to write them this letter.l The next thing that nee

7、ds to be acknowledged is not only what the problem is but how to solve it.作者：赵俭平Dear Frank：I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week. I read it everyday and intended to finish it next month. Last night when I came to my room，it was nowhe

8、re to be found. I will try to recover it as soon as possible. If I fail to find it，I will get a new book for you.But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost，they can never be replaced. They are connected with cherished associations which the

9、new ones can never have. And for this irrecoverable loss，I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future.Yours truly，TomComparison apologize excuse me sorry作者：赵俭平&apologize&to tell someone that you are sorry for doing sth wrong or causing a p

10、roblem, used especially when you feel responsible for sth you have done.&excuse me&used when apologizing for something you did accidentally.&sorry&feel ashamed, embarrassed and unhappy about sth you have done作者：赵俭平No one is perfect , but words of apology are a strong force toward making peace.作者：赵俭平