leadership&managerment领导与管理-ppt课件.ppt

1、 Surprises Determination Clear goal and focus Competency Leadership Influence people voluntarily to achieve organization objectives Its one kind of people relationship, through it, we can influence the behavior to achieve the goal Influence peoples capability and out-perform their limits Convince pe

2、ople to do well in their assigned work Manage, guide and influence on collaboration One of the major dynamic force and can be used to motivate team-work Capability to make critical decisions Courage and determination Improve and strengthen staffs attitude Especially through leaders hard-work to impr

3、ove their capabilities and determination Skill improvement Increase ambition and enhance vision Make staff succeed Match staff personal goal with organization goal staff satisfaction Leader must have your own philosophy, ideas and belief. Leader mush have great courage, this courage will help you ov

4、ercome & manage fear Do the right thing and do it right Leader needs to be well-prepared. Prepare for the un-expected surprises. Obtain all the knowledge you need and know what you need to do Leader must know how to communicate. Leader must know how to team work, know your weakness/strength and find

5、 the balance.ProfessionalProfessionalKnowledgeKnowledgeDesireDesireToToLeadLeadMotivationMotivationAmbitionAmbitionHonestyHonestyIntegrityIntegrityLoose/let-goDictatorshipInvolvementConsultativeCoach9119(1,1)(1,9)(9,9)(9,1)(5,5)Loose/let-goDictatorshipTeamworkMediumCountry club1. 有清晰的愿景有清晰的愿景2.2.能清楚

6、有力的表达愿景能清楚有力的表达愿景3.3.对愿景的坚定信念对愿景的坚定信念4.4.自信、果断自信、果断5.5.超乎传统的行为超乎传统的行为6.6.具改革者形象具改革者形象7.7.对环境敏感度高对环境敏感度高奇魅奇魅领导领导、愿愿景领导景领导 - Michael Jordan Thru. Mentor Thru. Experience Thru. Self-Alert Thru. Self-discipline Thru. Education Management is not a very hard theory, its a very practical exercise Managemen

7、t is not theory model, its a very result-oriented approach The management spirits are not in knowing, its in executing/doing itA professional manager is one who is responsible for the application of the knowledge and the result performance!leadership&managerment领导与管理领导与管理PlanningOrganizationStaffing

8、LeadershipControlMotive people to work hard on Commonly sharedgoals Create multiple effects on existing resources All different activities need to be synchronized and consistent on the same goal Be the conductor of a symphony What better results are planned and what activities are designed to accomp

9、lish the results Coordinate/balance every decision and actions short and long term needs(put your nose on the ground and look up at the top of the mountain at the same time) Any short or long term goal sacrifice will endanger the survival of the company Balance both the short and long term goal is a

10、 must What are the long-term price has to pay to keep the short term goal? What are the short-term price has to pay to invest the long-term goal? Set the targets/goals What are the goals? What are the purposes of the goals? What needs to be done to achieve the goals? Set the plan and communicate The

11、 balance between should-be and current capability Arrange the proper organization Analyze all the necessary activities and decisions Categorize the work and make sure they are manageable and measurable Put the people together and assign tasks, make sure the resources are most economically used Commu

12、nication and motivation Seamlessly integrate people and organization with different responsibilities and tasks Continuously communicate at all levels in the organization Evaluation KPIs definition, purposes and meaning KPI evaluations on all groups and individuals based on results, contribution, val

13、ue and improvement Develop talent, including yourself Understand the current capabilities Define competence Develop coaching and training programsKnow how to tie a very small knot does not make you a physician, know how to set the goals does not make you a good manager. A good manager needs to const

14、antly improve the competence needed! Planning Decision making Form a strategy Organization communication Alignment TrustJapanese Way Focus on the definition of the questions/problems Fully understand the issues first and hope this will change actions and behaviors All the options are considered alon

15、g with all the possible alternatives, not the single final resultWestern Way Focus on result & answer first Then start communicating and selling the idea to gain mutual agreement Truly and fully understand what we are trying to solve here? Do we really need to solve this? Un-cover the FACTS, a lot o

16、f decisions are based on some individual perceptions (见解见解) Find out all options and alternatives The right approach is to find all the alternatives, not the final correct answerA good strategy usually starts from a very very small basis or task, then over time though many rounds of implementation a

17、nd gradually fine-tune to a well-rounded policy. This approach basically tells us to fix/plan/define one small/simple thing at a time and this one thing will impact a series of things and then it will influence a wide range of people and process! Communication is perception, expectation and it creat

18、es demands Communication is different from information Is it within the listeners range, can they receive it? The poor downward communication is it only expresses the managers thoughts A good communication is bottom-up, starts from the listener, not speaker. Trust is the most important factor in man

19、agement & sales Trust has to be built at all levels and keep it there forever Build a trust relationship is to achieve more sales and references Trust will secure customer and employee loyalty Advice and guidance are your real products Integrity Competency Consistency Loyalty Openness Developing per

20、sonal leadership Communicating to lead Recognizing human potential Building cooperation Making decisions Managing conflict and change Developing organizational leadership Innovation process Planning process Performance process Delegation process Coaching and appraisal process Capability to lead the

21、team and win deals Capability to build a trust-relationship with your staff and customers at the professional level Capability to plan and execute Capability to communicate and motivate your staff Capability to coach and solve problems Capability to activate your local market Capability to deliver c

22、ompany assigned goals & know exactly what it takes to get there Be a marketing & sales tool yourself Honest, Integrity and professionalThe Key - are you transformed?Capability to independently sell, deliver & support the entire EPR product solutions U8 (财务业务财务业务&U8M), NC, 分销分销 & CRMCapability to sel

23、l on a defined team/project-basis processCapability to understand the customer requirementsCapability to lead and manage a solution teamCapability to plan/conduct a solution-oriented marketing eventsCapability to predict your performanceCapability to prioritize & balance your tasksA solid knowledge on the products & industry you are sellingCapability to service and deliver the commitmentCapability to produce a competitive product offerings