卡伦国际企业管理第6版-(7)[40页]课件.ppt
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- 40页 国际 企业管理 40 课件
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1、Chapter 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4Managing Ethical and Social Responsibility Challenges in Multinational Companies 2013 Cengage Learning. All Rights Reserved. May not be scan
2、ned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Learning Objectives (1 of 2) Know the definitions of international business ethics and social responsibility. Understand some basic principles of ethical philosophy relevant to business ethics. Understand how
3、 social institutions and national culture affect ethical decision making and management. Understand the implications of using ethical relativism and ethical universalism in ethics management. 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicl
4、y accessible website, in whole or in part. Learning Objectives (2 of 2) Identify the basic principles and consequences of the U.S. Foreign Corrupt Practices Act. Understand how international agreements affect international business ethics. Understand the differences among economic, legal, and ethica
5、l analyses of business problems Develop skills in international decision making with ethical consequences. 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ethical Challenges Facing MNCs Worldwide E
6、very Multinational company faces ethical challenges when operating in a foreign country: Should we dump our waste in the river knowing the damage it will do, even if such conduct is not illegal? Should we refuse to bribe a government official, and lose the contract to our competitor? Should we use c
7、heap child labor, even if its not illegal, just because our competitors do? 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Exhibit 4.1: List of the Worlds Most Ethical Companies 2013 Cengage Learn
8、ing. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. What is Business Ethics? Business Ethics: A part of the broader concern for ethical behavior, which affects people and their welfare Ethics deal with the “shoulds” of
9、life the rules and values that determine actions people should follow when dealing with other human beings. Although economic logic dominates business decision making, each business decision also has consequences for people, whether intended or not. But ethical questions seldom have clear or unambig
10、uous answers. 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. What isInternational Business Ethics? International Business Ethics: unique ethical problems faced by managers operating across nationa
11、l boundaries. International business ethics differs from domestic business ethics in two ways: International business is more complex, as different cultures do not agree on what one “should” do. MNCs often have power and assets that are equal to foreign governments, raising more ethical concerns ove
12、r the use of such power. 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. What isCorporate Social Responsibility? Corporate Social Responsibility (CSR): the idea that businesses have a responsibilit
13、y to society beyond making profits CSR is closely related to business ethics. CSR is concerned with ethical consequences of company policies and procedures. Practicing CSR, a business must take into account the welfare of other constituents in addition to stockholders. 2013 Cengage Learning. All Rig
14、hts Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Primary and Secondary Stakeholders Primary Stakeholders: those who are directly linked to a companys survival; (i.e., customers, suppliers, employees, and shareholders) Secondary
15、Stakeholders: those who are less directly linked to the companys survival, but have impact; these include the media, trade associations, and special-interest groups Addressing the needs of both groups is critical. See Shell Oil in Nigeria, Monsantos biotechnology products 2013 Cengage Learning. All
16、Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Exhibit 4.2: Ethical & Social Responsibility Concerns for the MNC 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
17、accessible website, in whole or in part. Ethical Philosophy (1 of 2) Two approaches to ethical decision making: Traditional Views Teleological ethical theories Morality of an act based on consequences Utilitarianism: greatest good for greatest number Deontological ethical theories Actions are good o
18、r bad in and of themselves Contemporary philosophy Moral Languages 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ethical Philosophy (2 of 2) Moral Languages describe the basic ways that people th
19、ink about ethical decisions and explain their ethical choices Six basic ethical languages: Virtue and vice Self-control Maximizing human welfare Avoiding harm Rights and duties Social contract 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a public
20、ly accessible website, in whole or in part. National Differences in Business Ethics and Social Responsibility National culture and social institutions affect how businesses manage ethical behavior and social responsibility. Cultural norms & values influence conformity to laws, and bribery, among oth
21、ers. Social institutions such as religion and the legal system are key institutions that affect what ethical issues are important to a society and how they are managed. Although there are differences between societies, some actions are universally condemned (i.e., harming children). 2013 Cengage Lea
22、rning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Exhibit 4.3: A Model of Institutional & Cultural Effects on Business Ethics Issues & Management 2013 Cengage Learning. All Rights Reserved. May not be scanned, copie
23、d or duplicated, or posted to a publicly accessible website, in whole or in part. Why Cultural Differences? Institutional Anomie Theory and other research: Some national culture and social institutions are likely to encourage breaking norms, justifying ethically suspect behaviors. National cultures
24、that value high achievement, high individualism, high universalism, high materialism are all related to higher deviance from norms. Social institutions such as high industrialization, capitalist systems, lower family breakdown, and highly accessible educational systems all encourage deviance from no
25、rms. 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Exhibit 4.4: Cultural Variations in Acceptance of Ethically Suspect Behaviors 2013 Cengage Learning. All Rights Reserved. May not be scanned, co
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