1、国家开放大学电大一网一平台商务英语 1一体化考试机考形考任务5和6题库答案形考任务 5 题库一、 选择填空： 阅读下 面的对话或句子， 从 A、 B、 C 三个选项中选出一个能填入空白处的最佳选项。试题 1Hi, Lily, what s up with Mike? I heard the boss yelling at Mike earlier today._选择一项：A. It is better to tell someone to get it fixed.B. He was so scared.C. It s said that Mike made a mistake and the
2、n tried to cover it up.试题 2I bet that Mike wished you had told him that earlier._选择一项：A. So be careful with our job.B. We should also find what the customers think.C. Well, Mike isnt a fool, he won t do that again.试题 3Your request for compensation made me surprised. What happened?_选择一项：A. It s becau
3、se of the quality.B. It s true.C. There must be something wrong.试题 4We try our best to_ your requirement.选择一项：A. makeB. getC. meet试题 5I bet that Mike wished you _him that earlier.选择一项：A. toldB. had toldC. have told试题 6二、 阅读理解： 阅读下面的短文， 根据文章内容进行判断， 正确为“T” ， 错误为“F” 。Success and FailureIt s clear that
4、success and failure are important and common topics. Every business has its ups and downs, and so does every person. In other words, sometimes we succeed and sometimes we fail. Another common way of saying this is “You win some and you lose some. ” Nobody wins all the time, not even in the great suc
5、cess stories that we read or hear about.Think of a successful entrepreneur. Now, do you think that person achieved great success on their first attempt? In 99% of cases, the answer is no. Every successful businessperson learned through failure. Now have a look at your favorite business news site. Yo
6、u ll see that almost every story can be put into either the category of success or that of failure. Businesses either grow or shrink but they don t remain the same.1. Every person has his or her ups and downs. （ T ）2. A common saying “You win some and you lose some” means that sometimes we succeed a
7、nd sometimes we fail. （ T ）3. Ninety nine percent of successful businessmen achieved great success on their first try.（ F ）4. Successful businessmen learn through failure. （ T ）5. Businesses either shrink or remain the same. （ F ）一、 选择填空： 阅读下面的对话或句子， 从 A、 B、 C 三个选项中选出一个能填入空白处的最佳选项。试题 1Hello, David!
8、I haven t heard from you for a long time. How have you been recently?_选择一项：A. Long time no see.B. Not bad, thank you.C. That s ok.试题 2I bet that Mike wished you had told him that earlier._选择一项：A. We should also find what the customers think.B. Well, Mike isnt a fool, he won t do that again.C. So be
9、careful with our job.试题 3Oh. But why didnt he just own up and tell someone?_选择一项：A. You should have told him that earlier.B. So be careful with our job.C. He was too scared that he would be fired, I suppose.试题 4The re-examination results indicate that one-third of the goods are not_ standard.选择一项：A.
10、 onB. up toC. within试题 5It is better to tell someone to get it _.选择一项：A. fixedB. fixingC. fix试题 6二、 阅读理解： 阅读下面的对话， 选择合适的内容将对话补充完整。Clerk: Hello, Big City Electricity, how may I help you today?Peters: （ C） .Clerk: May I have your account number?Peters: Certainly, it s 4392107.Clerk: Thank you, is this
11、 Mr. Peters?Peters: Yes, this is Mr. Peters.Clerk: Thank you. What can I help you with?Peters: （A） .Clerk: I m sorry to hear that （ E ） .Peters: The bill is 300% higher than last month.Clerk: Terribly sorry for that. Let me ask you a few questions and then I ll see what I can do.Peters: OK, Thank yo
12、u for your help.Clerk: Of course, thank you for calling this to our attention. Now, how much do you usuallypay for your electricity?Peters: I usually pay about $50 a month.Clerk: Thank you. （ D ）Peters: $200. I can t understand why.Clerk: Yes, Mr. Peters. Was your usage different in any way?Peters:
13、No, it was an average month.Clerk: I m sorry there certainly seems to be a mistake.Peters: Well, I m happy you agree with me.Clerk: I ll contact a service representative. And what s your phone number?Peters: 408-533-0875Clerk: （B）. We ll do our best to change this as quickly as possible.Peters: Than
14、k you for your help in clearing this up.A. I think Ive been overcharged for the past month.B. I m terribly sorry about the mistake.C. I m calling concerning my electricity bill.D. And how much did we charge on this bill?E. Why do you think we charged you too much?一、 选择填空： 阅读下面的对话或句子， 从 A、 B、 C 三个选项中
15、选出一个能填入空白处的最佳选项。试题 1Your request for compensation made me surprised. What happened?_选择一项：A. It s true.B. It s because of the quality.C. There must be something wrong.试题 2Hello, David! I haven t heard from you for a long time. How have you been recently?_选择一项：A. Long time no see.B. That s ok.C. Not b
16、ad, thank you.试题 3Oh. But why didnt he just own up and tell someone?_选择一项：A. You should have told him that earlier.B. He was too scared that he would be fired, I suppose.C. So be careful with our job.试题 4We are entitled to cancel it if you fail to _the contract.选择一项：A. honorB. draw upC. sign试题 5Ever
17、y business has its ups and downs, and so _every person.选择一项：A. doB. isC. does试题 6二、 听力理解： 请听下面的对话， 根据对话内容从 A、 B、 C 三个选项中选出一个最佳选项。Picture-in-Picture1. Why did David call John?（ ）A. He wanted to meet an old friend.B. He wanted to ask for compensation.C. He wanted to talk about a new contract.2. What s
18、 wrong with the goods which David has bought?（ ）A. They are not up to the standard.B. They are not loaded on time.C. They are not properly loaded.3. How did David prove that the goods have quality problems?（ ）A. He had them re-examined.B. He used them according to specifications.C. He looked into th
19、e contract.4. What can David do if the goods do not meet the requirements?（ ）A. Honor the contract.B. Cancel the contract.C. Load the goods.5. How did John face this complaint?（ ）A. He denied ( 否认) this problem.B. He didnt want to give a reply.C. He agreed to look into this problem seriously.形考任务 6
20、题库一、 选择填空： 阅读下面的对话或句子， 从 A、 B、 C 三个选项中选出一个能填入空白处的最佳选项。试题 1 Sally, could you lend me your calculator? Mine is not working._选择一项：A. No, I can t.B. Sure, why do you need it?C. It doesnt matter.试题 2 Hello, Sally. What s the matter with you? You look worried._选择一项：A. What shall I do if a customer doesnt
21、pay up on the due date?B. Yeah, that s true. It requires great attention.C. Don t mention it.试题 3 What if he still doesn t pay up?_选择一项：A. I ve got to hurry.B. I have already done that.C. If it s a small amount we write it off as bad debt. For larger sums we试题 4He didnt seem to_ any actions.选择一项：A.
22、takeB. makeC. do试题 5your check is received within a week we shall have no alternative.选择一项：A. IfB. UnlessC. As试题 6二、 听力理解： 请听下面的对话， 根据对话内容进行判断， 正确为“T” ， 错误为“F” 。Picture-in-Picture1. Lily s calculator is not working. （ F ）2. Lily s calculator has more functions and is faster. （ T）3. Sally has to work
23、 out the profit from last year. （ F ）4. Calculating figures requires great attention. （ T ）5. Sally will return the calculator as soon as she finishes the job. （ T ）一、 选择填空： 阅读下面的对话或句子， 从 A、 B、 C 三个选项中选出一个能填入空白处的最佳选项。试题 1 The senior managers need the results from last month straight away, so I can t
24、 stop totalk. Ive got to hurry._选择一项：A. Go slowly.B. Ok, see you later.C. Stay longer.试题 2 You need to work with other colleagues to look after that._选择一项：A. I m not sure.B. Oh, sorry to bother you.C. Thanks. I m grateful for your suggestions.试题 3 What if he still doesn t pay up?_选择一项：A. I have alre
25、ady done that.B. I ve got to hurry.C. If it s a small amount we write it off as bad debt. For larger sums we试题 4We are usually very prompt _settling your accounts.选择一项：A. inB. atC. on试题 5A week ago, I sent him a statement_ the amount overdue.选择一项：A. showedB. showC. showing试题 6二、 阅读理解： 阅读下面的对话， 选择合适的
26、内容将对话补充完整。Dear Sirs,Account No. 87561. （C ） 2. （E ）3. （A）4. （D）5. （ B ）A. Your prompt attention to this matter would be greatly appreciated. If you have any questions regarding this account, please contact our office as soon as possible.B. Regards, LilyC. Please note that your account No. 8756 was a
27、lready a month overdue. As you are usually very prompt in settling your accounts, we wonder whether there is any special reason.D. If payment has recently been made, please accept our thanks and ignore this reminder.E. We think you may not have received the statement of account we sent you on August
28、 30 showing the balance of US$ 80, 000 you owe. We are sending you a copy and hope it may have your early attention.一、 选择填空： 阅读下面的对话或句子， 从 A、 B、 C 三个选项中选出一个能填入空白处的最佳选项。试题 1 Hello, Sally. What s the matter with you? You look worried._选择一项：A. Yeah, that s true. It requires great attention.B. Don t men
29、tion it.C. What shall I do if a customer doesnt pay up on the due date?试题 2 You need to work with other colleagues to look after that._选择一项：A. Thanks. I m grateful for your suggestions.B. I m not sure.C. Oh, sorry to bother you.试题 3 The senior managers need the results from last month straight away,
30、 so I can t stop totalk. Ive got to hurry._选择一项：A. Go slowly.B. Ok, see you later.C. Stay longer.试题 4I have to _the profit from last month.选择一项：A. work forB. work outC. look for试题 5Those numbers come to mean the world to you _they give you the record of how much money youve earned or lost.选择一项：A. be
31、causeB. in caseC. so that试题 6二、 完形填空： 阅读下面短文， 从 A、 B、 C 三个选项中选出能填入空白处的恰当选项。Purpose of AccountingEvery company has an accounting office or a finance department that looks （B after）its accounting details. An accounting department is the backbone（脊梁） of every business. It records all the business trans
32、actions（交易） , and keeps a track（记录） of the incomes （收入） and expenses（支出） of the business. The accounting department also helps to determine the correct financial position and standing of the business. For a systematic（系统的） and （A accurate）recording of transactions, accounting is important.The purpos
33、e of accounting is recording all the transactions honestly and accurately in the“Books of Accounts（账本） ” . The accounting process can be defined （B at）“the process that begins when the transaction takes place and ends （C what）the transaction is recorded in the books of accounts” . It includes a seri
34、es of steps that （A use）to analyze（分析） and record the business transactions for a particular period.1. A. for B. after C. up2. A. accurate B. simple C. correct3. A. to B. at C. as4. A. when B. which C. what5. A. use B. is used C. uses一、 选择填空： 阅读下面的对话或句子， 从 A、 B、 C 三个选项中选出一个能填入空白处的最佳选项。试题 1 Sally, co
35、uld you lend me your calculator? Mine is not working._选择一项：A. It doesnt matter.B. Sure, why do you need it?C. No, I can t.试题 2 The senior managers need the results from last month straight away, so I can t stop totalk. Ive got to hurry._选择一项：A. Go slowly.B. Stay longer.C. Ok, see you later.试题 3 You
36、need to work with other colleagues to look after that._选择一项：A. Oh, sorry to bother you.B. I m not sure.C. Thanks. I m grateful for your suggestions.试题 4After that, we have to post_ letters.选择一项：A. a lot ofB. a set ofC. a series of试题 5Don t worry so much_ is my job!选择一项：A. worryB. worryingC. worried试
37、题 6二、 阅读理解： 阅读下面的短文， 根据文章内容从 A、 B、 C 三个选项中选出一个最佳选项。Accounting is More Than NumbersAccounting could date back to about 7, 000 years ago. People of that time relied on old accounting methods to record the growth of crops and herds. Accounting has greatly developed with the growth of joint-stock compan
38、ies.When you think of accounting, you may find pages of tables and numbers. That image doesn t usually give you too much excitement. When you have your own business, though, those numbers come to mean the world to you because they give you the record of how much money youve earned or lost.Actually,
39、accounting is not simply about strange dollar amounts or boring numbers; they re your sales figures, your costs, and your profits. In other words, accounting is a language of business. Once you know how to work with those numbers, how to read those numbers and how to read the story they tell, you wi
40、ll be able to manage your business toward greater success.1. Accounting could date back to about （ ）years ago.A. 7, 000B. 6, 000C. 5, 0002. People in the old days relied on old accounting methods to record （ ） .A. how much money they hadB. management of their businessC. the growth of crops and herds
41、3. Accounting has greatly changed with the development of （ ） .A. crops and herdsB. joint-stock companiesC. internet companies4. Accounting is very important in your business because it shows （ ） .A. how much money youve earned or lostB. pages full of tables and numbersC. strange dollar amounts or boring numbers5. According to the writer, accounting is （ ） .A. a language of businessB. your sales figures, your costs, and your profitsC. Both A and B
