1、Unit 17Correspondence EtiquetteProper Correspondence EtiquetteIIIReflections and PracticeV2After completing this section,you will be able toknow proper etiquette rules in sending and receiving letters,e-mails or instant messages.3Part IProper Correspondence Etiquette4Proper Etiquette Rules in Corres
2、pondence1.Address your e-mail recipient accurately2.Use professional salutations3.Avoid emoticons,abbreviations,acronyms and slangs5For Example,can you use ASAP,UR,Congrats,plz in your Email?Here is a bad example of an e-mail from the conference organizer to Professor Mark Smith:Hey Mark!Bad news!Co
3、nference room changed.Your speech on tomorrow afternoon will be in room 300 instead of 315.Remember that!Otherwise youll make a fool of yourself,lolJ6How to revise it?A better version of a more professional e-mail will be:Dear Professor Smith,How are you!We are writing to you today for a slight chan
4、ge in terms of your speech tomorrow.Due to the change in conference schedule,the lecture you are supposed to have in room 315 will be held in room 300 at 2:00 PM.Sorry for the inconvenience brought to you.We sincerely appreciate your understanding.Wish you have a pleasant stay here.Regards,Betty Whi
5、te7Proper Etiquette Rules in Correspondence4.Double check your spelling and grammar5.For conference organizers,make sure your e-mail includes all the necessary information for one time6.For recipients,reply in time and with manners8Proper Etiquette Rules in Correspondence7.Do not use demanding tones
6、 in inquiry8.When using Wechat or other instant communication tools,follow the same professional principles9Part IIReflections and Practice 10Reflections and Practice 1.Revise the bad example of the e-mail in the text to make it more professional and polite.Please avoid using the same vocabulary and
7、 patterns in the given revised example.11Reflections and Practice 2.As the organizer of“The 33rd Annual EAU(European Association of Urology)Congress”,you are writing an e-mail to invite one professor from Harvard Medical School to attend the event.Make sure to inform the e-mail recipient all the nec
8、essary information including the time(March 1620,2018)and location(Copenhagen,Denmark).You can use the congress website:http:/eau18.uroweb.org/,as well as the EAU website:https:/uroweb.org/for further information.Make sure your e-mail is precise and sincere.12Reflections and Practice 3.As the organi
9、zer of“The 2017 Chinese Transplant Congress”,you are sending a text message to a professor to inform him that his speech“Machine Perfusion in Liver Transplantation:and Emerging Technology”,which was planned to begin at 9:30,will be moved to 10:30 today in the First Conference Hall.You have sent him an e-mail the day before,but havent got any reply.Please make sure your text message is concise and polite.13THANK YOU14
