1、 BY G.Zeffective communicationdefinition_importance three aspects_ways to sharpen skillswith whom to communicatebody languageempathyRevision of the lecture:welcome to the unit1.from time to time 2.leave a message3.every time4.have a conversation with5.sharpen ones communication skills不时地不时地留言留言每当每当.
2、时候时候和和.交谈交谈提升交际技能提升交际技能Language points Para1 1.be interpreted as 2.function as 3.a means of 4.be dependent on 5.attract ones attention被解释为被解释为用作，作为用作，作为一种一种的方式的方式依赖于，决定于依赖于，决定于吸引某人的注意吸引某人的注意serve asby no means by no means 决不决不by means of by means of 任凭，通过任凭，通过.方式方式by all means by all means 当然当然They
3、could be interpreted as a welcoming greeting from aclose friend,especially if accompanied by a gentle smile.When spoken by a stranger,they can function as ameans of attracting your attention.if accompanied by a gentle smileWhen spoken by a stranger状语从句的省略：（条件）主句和从句的主语一致，或从句主语为it；Difficult sentence.这
4、句话可以被理解为来自亲密朋友的欢迎问候，尤其是伴随着这句话可以被理解为来自亲密朋友的欢迎问候，尤其是伴随着温柔的微笑。当陌生人和你说话时，它们可以作为一种吸引温柔的微笑。当陌生人和你说话时，它们可以作为一种吸引你注意力的方式。你注意力的方式。Long sentence.1.Much of what we communicate is dependent not only on the words we use，but also on how we use them.分析：这是一个主从复合句。分析：这是一个主从复合句。Much of what we communicate是是_部分，其中部分，其
5、中what we communicate是是_从句，作介词从句，作介词of的的_,第一处第一处we use是省去了引导词是省去了引导词that/which的的_从句，修饰先行词从句，修饰先行词_，how we use them是是_作第二作第二个介词个介词on的的_。句意：我们交流的大部分内容不仅取决于我们使用的词语，还取决于句意：我们交流的大部分内容不仅取决于我们使用的词语，还取决于我们如何使用它们。我们如何使用它们。定语从句Para.2 1.face to face 2.exchange information between a sender and a reciever 3.encod
6、e a message 4.decode a message 5.in response 6.be referred to as发送者和接受者之间交换信息发送者和接受者之间交换信息编译一则信息编译一则信息破译一则信息破译一则信息作为回应作为回应被称为被称为，被认为是，被认为是面对面面对面refer to 谈到，提到；描述，涉及；参考，查阅；refer to 将送交给reference n.referee n.裁判员Para3.1.a highly competent communicator 2.cultural backgrounds 3.a communication channel 4.
7、depend on 5.negotiate with 6.in a straightforward manner一名非常有能力的交流者一名非常有能力的交流者文化背景文化背景沟通渠道沟通渠道取决于；依赖；依靠取决于；依赖；依靠与与商谈商谈/谈判谈判 开门见山，坦诚地开门见山，坦诚地Difficult sentence.To accomplish this,you need to know with whom you are communicating.宾语从句宾语从句to doto do做目的状语做目的状语If you are a business person negotiating with
8、 a large enterprise about adeal,you should do it face to face,using formal language,in a straightforward manner.如果你是一个商务人士，正在与一家大企业谈判一笔交易，你应如果你是一个商务人士，正在与一家大企业谈判一笔交易，你应该面对面，使用正式语言，以一种直截了当的方式进行谈判。该面对面，使用正式语言，以一种直截了当的方式进行谈判。分词做方式状语分词做方式状语分词做后置定语分词做后置定语Depending on if you are communicating with a stran
9、ger,friend,family member,or co-worker,you will need to decide which communication channel best suits the situation.分析：这是一个主从复合句。分析：这是一个主从复合句。Depending on.作作_，其中，其中if引导引导_从句，从句，which communication channel best suits the situation 是是which引导的引导的_从句。从句。句意：根据你是与陌生人、朋友、家人还是同事沟通你需要决定哪种句意：根据你是与陌生人、朋友、家人还是同事
10、沟通你需要决定哪种沟通渠道最适合这种情况。沟通渠道最适合这种情况。Long sentence.状语状语宾语宾语宾语宾语Para.4 1.be attentive to sth 2.the issues being discussed 3.with ones arms folded 4.indicate disinterest 5.distrust or friction 6.as to sth 7.a confused expression 8.clarify ones message关注某事关注某事正在被讨论的问题正在被讨论的问题手臂交叉于胸前手臂交叉于胸前(with)(with)表示不感兴
11、趣表示不感兴趣不信任或分歧不信任或分歧关于，至于关于，至于澄清想法澄清想法一丝困惑的表情一丝困惑的表情A smile shows you are attentive to the issues you are discussing,while looking away with your arms folded can indicate disinterest and create distrust or cause friction.分析：本句是由_连接的并列复合句。在前一分句中，you are attentive to the issues you are discussing是省略tha
12、t的_you are discussing是省去了that/which的_，修饰先行词_;在后一分句中，looking away with your arms folded是动名词短语作_句意：微笑表明你对正在讨论的问题很关注，而眼神转移、双臂交叉则句意：微笑表明你对正在讨论的问题很关注，而眼神转移、双臂交叉则表示不感兴趣，从而产生不信任或引起摩擦。表示不感兴趣，从而产生不信任或引起摩擦。Long sentence.定语从句while主语定从宾从issuesAdditionally,you should not ignore the other persons body language,wh
13、ich will give you clues whether the conversation is going well or not.分析：这是一个主从复合句。you should not ignore theother persons body language 是 _,which will give.or not是which引导的_,修饰先行词_;whether the conversation is going well or not是_。句意：另外，你不应该忽视对方的肢体语言，它会给你关于对话句意：另外，你不应该忽视对方的肢体语言，它会给你关于对话是否顺利的提示。是否顺利的提示。
14、Long sentence.the other persons body language主句定从宾从Para5.1.be knowledgeable about 2.understate the value of empathy 3.seek to do sth 4.put yourself in others shoes.5.engage sb in the discussion 6.give serious consideration to ones point of view 7.account for 8.empathize with sb 9.approve of ones ide
15、a 10.make adjustments to ones tone熟知，知晓熟知，知晓淡化共鸣的价值淡化共鸣的价值设法做某事设法做某事换位思考换位思考使某人参与讨论使某人参与讨论认真考虑别人的观点认真考虑别人的观点解释，说明；解释，说明；(数量、比例上数量、比例上)占占与某人产生共鸣与某人产生共鸣赞同某人的观点赞同某人的观点调整自己的语气调整自己的语气You may not approve of their ideas but at least you will see where they are coming from，which means you can make adjustmen
16、ts to your own tone and choice of words.分析：本句是由_连接的并列复合句。后一分句是一个_,where they are coming from 是where引导的_which means you.words which引导的_，修饰前面的_,you can make adjustments to your own tone and choice of words是省略that的_。句意：你可能不赞成他们的想法，但至少你会明白这些想法从何而句意：你可能不赞成他们的想法，但至少你会明白这些想法从何而来，这意味着你可以调整自己的语气和用词。来，这意味着你可以
17、调整自己的语气和用词。but 句子宾从定从定从宾从Long sentence.Suppose you are discussing a project with your partner who has just lost an important basketball game and is inactive.Long sentence.假设你正在和你的伙伴讨论一个项目，他刚刚输了一场重要假设你正在和你的伙伴讨论一个项目，他刚刚输了一场重要的篮球比赛，很不活跃。的篮球比赛，很不活跃。who引导的定语从句Para6.1.enable sb to do 2.settle differences
18、and disagreements 3.improve interactions with sb 4.build trust 5.allow sb.to do1.How would the government_（作出反应）this accident？2.The teacher will give you _（反馈）on the test.3.We wish Xie lei all the best in her new e_（事业）.4.I was grateful to Anna for being open and giving me the opportunity to explain
19、 and c_ the misunderstanding between us.5.Firstly,I hold the firm belief that I am c_(有能力的)to satisfy your requirements.6.This has caused some f _ between Greece and Britain,as the Greek government has never given up asking for the return of these marble statues.7.It doesnt s_ you to have your hair
20、cut short.8.Nobody wants to offer _（同情）to her for her selfishness.react to feedbackenterpriseclarifycompetentfrictionsuit sympathy1.When youre eating fish,_ the bones.2.Dont _ for those who have mental disability.Just accept them for who they are.3.We cannot _ his failure in the English examination.
21、4.She_ her notes before the exam.To her great surprise,she ranked among the best.5.Katherines parents now _ her marriage6.I promised not to _ the matter again.7.This corresponds to what psychologists _ offensive anger:the angry person moves closer in order to influence and control the person or situation causing his anger.refer to.as.,look out for;account for,approve of,look back on,refer to,feel sympathy for,look through,look out for feel sympathy for account forlooked through have approved of refer to refer to asconsolidation:choose a phrase to fill in the blanks
