1、Two Dimension of Organizations管理学专业英语教程管理学专业英语教程OutlinesOutlines two basic dimensions of organizationstwo basic dimensions of organizations112212 The Horizontal Dimension Division of Labor DepartmentalizationThe Vertical DimensionUnity of CommandAuthority-responsibility equationDivision of LaborDepa
2、rtmentalizationIntegration between organizational levels发挥优势迎接发挥优势迎接Organizational StructureOutlinesOutlines two basic dimensions of organizationstwo basic dimensions of organizationsCoordination between organizational levelsOrganization at each specific levelHorizontal DimensionHorizontal Dimension
3、1vindividuals specialize in doing part of an activity rather than the entire activity vAssembly-line productionvFast-food companiesHorizontal DimensionHorizontal Dimension1vPros&Cons of Division of Laborvmakes efficient use of the diversity of skills and capabilities that employees havean unending s
4、ource of increased productivity during early timesvLeads to boredom,job stress,low productivity,poor quality,increased absenteeism,and high turnover Horizontal DimensionHorizontal Dimension2vgrouping individuals into separate units or departments to facilitate the accomplishment of organizational go
5、als Horizontal DimensionHorizontal Dimension2123functional departmentalizationcustomer departmentalizationgeographic departmentalization3process departmentalization Horizontal Dimension Horizontal Dimension1functional departmentalizationEngineering Dept.Accounting Dept.Manufacturing Dept.Purchasing
6、Dept.HR Dept.Horizontal DimensionHorizontal Dimension1functional departmentalizationTax Dept.Consulting Dept.Auditing Dept.Horizontal DimensionHorizontal Dimension2Customer departmentalizationvcustomers in each department have a common set of problems and needs that can best be met by having special
7、ists for eachHorizontal DimensionHorizontal Dimension2Customer departmentalizationRetailing Dept.Wholesaling Dept.Gov.Dept.Horizontal DimensionHorizontal Dimension2Customer departmentalizationDept for individual clientsDept for corporate clientsA LawOfficeHorizontal DimensionHorizontal Dimension3Geo
8、graphic departmentalizationCoca-Cola in 1990sWestern Dept.Midwestern Dept.Eastern Dept.Southern Dept.Horizontal DimensionHorizontal Dimension4Process departmentalizationPress Dept.Cast Dept.Inspect Dept.Pack Dept.Ship Dept.An Aluminium PlantHorizontal DimensionHorizontal Dimension2vNew Trends:vIncre
9、ased customer departmentalizationvCross-functional teams3 Horizontal DimensionHorizontal Dimension2vCross-functional teamsvthey bring together a diversity of experts who might never cross paths in a traditional organization although their work might be highly interdependent3 Horizontal DimensionHori
10、zontal Dimensionvcope with the demands of efficiently and effectively managing a number of concurrent projectsvan organizing approach that assigns specialists from different functional departments to work on one or more projects that are led by a project manager3 Horizontal DimensionHorizontal Dimen
11、sion3 Vertical DimensionVertical Dimension12Unity of CommandAuthority-responsibility equationvHow to determine the types and amounts of an authority and responsibility that organizational members will havevAddresses who a worker reports toVertical DimensionVertical Dimension1Unity of CommandOne in c
12、ommandConflicting demandsPriorities from several mgrsVertical DimensionVertical Dimension2Authority-responsibility equationvAuthorityvCould be delegated vRelates to ones position within an organization and ignores the personal characteristics of the individual manager Vertical DimensionVertical Dime
13、nsion2Authority-responsibility equationvAuthorityvTwo Forms:vLine AuthorityvStaff Authorityv To support,assist,advice,reduce informational burdens of Line AuthorityCreatesVertical DimensionVertical Dimension2Authority-responsibility equationvResponsibilityvCould not be delegatedvTwo Forms:vOperating ResponsibilitiesvUltimate Responsibilities
