1、国家开放大学电大本科商务英语3期末试题及答案3（试卷号：1380)一、 交际用语（每小题2分共， 10分）1-5题：选择正确的语句完成下面对话， 并将答案序号写在答题纸上。1. -Good morning. Mada川？一Good morning! need a check to send to my publisher in New York.A. What can I do for you,B. What do you want to buy,C. Why do you come here,2. - Thank you. I must say I have a great staff.A.
2、 Id like you to meet Joe Stevens. He s our sales team head. The Sales Department has morehan 50 employees. B.Please allow me to introduce my colleague to you. She is the Purchasing Manager.C. Its a pleasure to meet you, Ben. So you re the one responsible for those outstandingsales figures I ve seen.
3、 3. - What can I do for you, Madam?A. You d better remi t500yuanincashtomys on in Beijing University.B. I dliketoremi t500yuanin cash to my son in Beijing University.C. I d rather remi t500yuanincashtomys on in Beijing University.4. -What about the co血niss ion?A. Its a general practice everywhere el
4、se.B. Of course, I d give you our lowest quotat ion.C. I m afraid you have to tell me how large your order is going to be.5. - -And could you give me your signature here?A. Oh, I don t have my signature with me today.B. Sorry? I m afraid I didn t quite catch that.C. What do you think of my handwriti
5、ng?二、词汇与结构（每小题2分，共30分）6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。6. You can send them gifts立our most loyal customers.A. in reply toB. with regard toC. in honor of7. Our bank provides you quick and_electronic remittance for individuals.A. determinedB. convenientC. com for table8. You are the ri
6、ght person for the job that your application to the advert isement.A. relatesB . recognizesC. replies9. S . Somet imes your body language, gestures and expressions may tell peopleabout you thanthe words you use. A. mostB. moreC. much10. Our new type of treadmill release next month.A. is due toB. is
7、due forC. is due11. We wi ll_an order with your company for digital cameras.A. reserveB. bookC. place12. A sales depar tment. _many people who are based in different parts of the country or theworld. A. consists ofB. insists onC. persists in13.you go to visit a new customer to negotiate a sale, you
8、should find out as much as youcan bout them. A. Soon afterB. WhileC. Before14. One of the ways to help you stay. _is to engage in a quick conversat ion with high- energycolleagues. A. energizedB. affectedC. di scouraged15. One of the advantages of online banking is that it allows you to transfer mon
9、ey betweenaccounts A. relativelyB. effectivelyC. emotionallyion. fi 16. According to law, they refer to transportation, construction, finance, insurance . andA. othersB. the thingsC. the like17. Are there any other features worth_about the organization of the company?A. ment ioningB. to mentionC. me
10、ntion18. A good salesperson is good at listening to and taking note ofdifferent people tellhim. A. whatB. whetherC. how19._an effective manager lies in knowing the right management style. A. BeB. IsC. Being20.An IT system at a personal computer manufacturer may help a manager_the informat ionand rec
11、o皿nend an act ion. A. analyzingB. analyzeC. to analyze三、阅读理解（每小题4 分，共 40 分）21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。PassageI In bus iness, people have to deal in person with all kinds of people. When talking to people within your company who don t speak your language, you may have to use Engli
12、sh; these people maybe colleagues or co- workers- who may work with you in your own depar tment, in another part of the building or in another branch. And you may also have to deal with people from outside the organization: clients, suppliers, visitors and members of the publ ic. Moreover, these peo
13、ple maybe friends or strangers- people of your own age,or people who are younger or older than you. The relat ionship you have with a person determines the kind of language you use. For example, it s not appropriate to sayHi, h ow are you! when meeting the Managing Director of a large company or to
14、say Good morning, it s a great pleasure to meet you when being introduced to a person you 11 be working closely within the same team. People usually for man impression of you from the way you speak and be have- not just from the way you do your work. People in different countries have different idea
15、s of what sounds friendly, polite or sincere- and of what sounds rude or unfri endly ! Good manners in your culture maybe considered bad manners in another. Somet imes your body 1 anguage, ges tures and expressions may tell people more about you than the words you use. 21. The topic of the passage i
16、s_A. self- image in business situationB. the importance of appropriate choice of languageC. dealing with people in bus iness22. The language you use when talking with people in business is decided by_A. your relationship with the particular personB. yourself .C. your boss23. People usually for man i
17、mpression of you from .A. your way of doing jobsB. your language and mannersC. your facial express ions24. Good manners in your cul ture maybe cons idered bad manners in another. Good mannersin this statement mean A. to be have politelyB. to be have lovelyC. to be have aggressively25. The message of
18、 the article is that_A. dealing with people successfully in business is not easyB. clients with different cultural background is most chal lengingC. language plays a very important role in setting up business relat ionship26-30题：根据短文内容判断给出的语句是否正确，正确的写“T,错误的写“F,并将答案写在答题纸上。Passage 2 Accounting errors
19、will happen from time to time, but many common accounting mistakes can be avoided with proper planning and preparation. Here are the top seven accounting mistakes that should be paid more attention to. (1) Not knowing your true cash balance: Due to things like automatic payments and bankcharges, mon
20、ey that appears in your cash drawer and your checking account may already be spent, (2) Mistaking profits for cash: When you have a lot of credit sales, your company can postbig profits without seeing any cash. (3) Paying bills too soon: If your vendors give you thirty days to pay them, take it. Unl
21、essyou get a discount for paying early, paying your bills only when they re due improves your company s cash flow. (4) Avoiding book keeping tasks: Not recording and post ing transactions regularly leavesyou with a mountain of book: keeping to deal within the end. (5) Paying accidental dividends: Ev
22、ery time a corporation owner takes money out of hisbusiness, it counts as a dividend. That can lead to a bigger personal income- tax bill. (6)Not keeping personal finances separate from business: Mixing up business and personal money can cause bookkeeping and legal problems. (7) Setting prices too l
23、ow: Know your costs before you set product or service prices, or yourun the risk of losing money on every sale. A simple break- even analysis can help you set prices at a profitable level. 26. Accounting mistakes can not be avoided.F27. With a lot of credit sales, your company may have no cash at ha
24、nd. T28. It is recommended not to pay bills too soon. T29. Business money and personal money can be mixed up. F30. Try your best to know your costs before you set product or service prices. T四、写作（一篇作文，共20分）根据要求写作文一邀请信。You are Susan. Your company will hold an opening ceremony for a new factory. You a
25、re asked to write an invitation letter to David, an important client of your company. The fol lowing information should be included: the reasons to invite him; the time for the event; the place for the event: early reply expected. 备注翻译：你是苏珊，贵公司将举行新工厂开工典礼，请你给贵公司的重要客户大卫写一封邀请信。应包括以下信息：邀请他的理由：活动时间；活动地点；
26、预计早日回复答：比David:This is Susan. Our company will hold the groundbreak ing ceremony of the new factory. Because you are an important customer of our company, we sincerely invite you to pa工ticipate in the groundbreaking ceremony of our new factory. The time of the groundbreaking ceremony: 8:00 am on Jul
27、y 6, 2018; The location of the groundbreaking ceremony: Baofeng County Industrial Cluster District,Henan Province. Hope that I will receive your reply soon! Susan July 1, 2018 国家开放大学电大本科商务英语3期末试题及答案l（试卷号：1380)一、 交际用语（每小题2分共， 10分）1-5题：选择正确的语句完成下面对话， 并将答案序号写在答题纸上。1. -Hello, this is Steven Smith. Nice
28、to hear your voice again-Hi, Mr. Smith.A.Do you know the coverage of your freight forwarding business? B. Please tell me the coverage of your freight forwarding bus iness.C. I would like to know more about the coverage of your freight forwarding bus iness.2.一Yes, I will try my best. A. Do you know a
29、bout business tax?B. What do you think about business tax?C. Can you give me a brief introduction about it?3. - Don t hesitate to click on our website when you need us._Thank you. A. I canB. I willC. I know一Yes, certainly. We area medium firm with about two thousand people in two different plants.A.
30、 Do you have nine departments in your company?B. Could you tell me how your company is actually organized?C. Can you tell me a little more about the four branch offices?5. - I m afraid we put less emphasis on the overall design of the whole project.A. This is obviously too heavy. People won t be abl
31、e to ca工ry it.B. We d better use light ones, They make the audience feel comfortable.C.Our main goal is to establish our brand name among our target audience.二、 词汇与结构（每小题2分，共30分）6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项， 并将答案序号写在答题纸上。6. Good manners maybe variedcul tural backgrounds.A. sinceB. becauseC. d
32、ue to7. I was_devising sales strategies and targets for the West Region.A. responsible withB. responsible forC. responsible in8. You just send the faulty product back to them and they. it free of charge.A. will replaceB. replaceC. have replaced9. The price of comnodities_on many factors like quality
33、, demand, supply, etc.A. is basingB. has basedC. is based10. Your T-shirts found a ready market in the eastern part of our country_ 2014.A.onB. inC. at11. Finally,they return the._to the people who bought shares in the company. A. costB. priceC. profits12. We sell insurance cover;your pay will depen
34、d on the cover you require.A. feeB. fare .C. charge13. That is th e reason. _we ve lost so many cus tomers.A. whB. thatC. which14. I plan to use the media mix to reach our_A. t釭get market B. free marketC. stock market15. Ill_the exchange rate and service ch釭ge and then type up the check for you.A.ma
35、keupB. figure outC. carryout16. We have_in most major cities in China.A.subsidesB. subsidiariesC. submits17._ you have said is very important to us.A.WhatB. ThatC. Whose18. It means you can. on line with us.A.translateB. transportC. transact19. Moreover, reservat ions by credit card four weeksguaran
36、tee avai labili ty of the roomS1ze required. A. in advanceB. at advanceC. on advance20. Our terms of payment are normally 30- day bill of exchange, documents_payment.A.againstB. forC. in三、阅读理解（每小题4分，共40分）21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage 1 These are the latest manifestations of
37、a worry ing obsession wi th e-conmerce and the Internet in Asia s largest economies. In March, Bei jing announced its new Internet Plusn plan to expand Internet connectivity. Premier Li, when describing it, brought up the mobile Internet.,cloud computing., big data., intelligent manufacturing and th
38、e Internet of Things, n in a manner similar to business leaders in America. Nor is this digital obsession restricted to China. Indian Prime Minister Narendra Modis meeting with Mark Zuckerberg at Facebooks headquarters received as much, if not more, media attention as his address on sustainable deve
39、lopment to the United Nations days earlier. The claim that the Internet wll fundamentally transform development is unproven（未被证实的）and untested, What is clear is that the Internet makes consumption easier, faster and more expansive than ever before. Analysts have thus looked toe-commerce and China s
40、Internet giants to help save. China s economic model from slowing down. By extension, China and India must have dreams that are bigger than the Internet. They need to take the lead in finding a new model of development for the 21. Century that intelligently make use of science and technology,but wit
41、hout being seduced by musings about e-commerce that mask deep structural flaws of current economic models. Resolving those pressing issues should be the real innovation that lies at the heart of any deve lopment progra皿21. Jack Ma hopes e-WTO can help_A. cooperation between companiesB. success of sm
42、all business onlineC. people look for friends and lovers22. Digital obsession in the second paragraph refers to_A. problems caused by InternetB. trades between China and AmericaC. passion on Internet business23. Which is NOT true according to the third p釭agraph?A. It is not clear that how the Intern
43、et will deeply influence deve lopment.B. The Internet makes people harder to sell products and buy goods.C. E -commerce is likely to contribute to China s economic deve lopment.24. China and India need tcA. find a new model by using science and technologyB. find a solution to take place of online bu
44、siness .C. find a cure to deal with diseases in the 21 Century25. what is the author s attitude to China s development of onl ine business?A. Negat ive.B. Positive.C. Neutral.26-30题根据短文内容判断给出的语句是否正确，正确的写“T“，错误的写“F”，并将答案写在答题纸上。Passage 2 Online banking refers to banking activities that are carried out
45、 over the Internet on a secure website, It developed in the late1990s and grew more popular over the years since it can make ones financial life much easier to manage. First, you can use online banking to pay your bills. Most banks have a section in which you setup payees. Fill out the information o
46、nce, you can simply choose that profile every time you pay a bill online. Second, online banking allows you to access your account history and transactions from anywhere. It is the quickest way to check and see if a transaction has cleared your account. It also enables you to find out about unauthor
47、ized transactions more quickly. Third, onl ine banking also allows you to transfer money between accounts effectively. It is more convenient than us ing the automated phone service. When you setup your onl ine banking, be sure that all of your accounts at the bank are listed. This will make it easie
48、r to transfer money and make loan payments onl ine. Obviously, you need to pay special attention to your safety or privacy using online banking. It is important to clear your cookies after each banking session, especially at a public computer. Additionally, make sure that your password is long enoug
49、h to prevent it from easily being hacked. Never give your onl ine account infornat ion to anyone else. Check your credit report regularly. Thus you can protect yourself from identity theft. 26. Online banking refers to banking systems where you can carryout your business over theInternet on any webs
50、ite.F 27. Most banks have a section in which you setup your ormn business.F28. Onl ine banking is the quickest way to check and see if a transact ion has cleared yourhistory. F 29. It is more useful and easier than using the automated phone service. T30. No doubt, you have to keep a special eye on y
