1、 To learn something about EQ and IQ To listen to the conversation and learn to take down notes correctly To learn how to say no politely when facing with a real situation in your daily life What do you know about EQ and IQ? Which one is more important in your daily life? If one of your friends want
2、to borrow something that you are not willing to share, how do you say “no” politely? How to say no politely? Emotional quotient (EQ), or emotional intelligence quotient, is a measurement of the ability to recognize ones own and other peoples emotions. It is believed that EQ plays an even more import
3、ant role than IQ (intelligence quotient) in peoples lives. Being able to say no politely is one of the features of emotional intelligence. It is said there are 7 sings of having a high EQ. view the video and think whether these sings are reasonable or not. Listen to three conversations and match the
4、m to the pictures. Answers: a2; b3；c1 Kerry thinks that 2_ is too long. Tina is welcome to stay for 3_. Listen again and complete the table. Request Refusal 1 Tina has to leave her flat 1_. She wants to stay at Kerrys place. Request next week one/a month a few days Ryan cant come, because he has to
5、6_ to New York at the weekend. Requ est 2 Mike invites Ryan to 4_ on 5_. Request Refusal his party Saturday prepare for the trip Becky refuses because she thinks it is better for Jane to 8_. Request 3 Jane would like to see Beckys 7_ for some ideas. Request Refusal project do it by herself Now talk
6、about how the speakers make requests and refusals. Listen again if necessary. requests asking someone to do something for you asking if you can do something refusals direct refusals indirect refusals vague refusals Here are some common ways for making requests: Could/Can you open the door for me, pl
7、ease? Would you mind opening the door for me, please? May I ask you to open the door for me, please? asking someone to do something for you Can / Could I use your computer, please? Do you mind if I turn up the heating? Would you mind if I turned up the heating? asking someone if you can do something
8、 Notes: Could is more polite that can. Do you mind if + present tense, would you mind if + past tense. No please in the two sentences. Its already polite enough. direct refusals A: Can I borrow some money from you? B: Sorry, you cant. A: Im attracted by you. What about you? B: Sorry, Im not interest
9、ed in you at all. indirect refusals A: Do you want to join us to watch movies? B: Yes, Id like to, but I need to finish my homework today. A: Im attracted by you. What about you? B: Thank you for your favor, but maybe we are not suitable for each other. vague refusals A: Can you lend me some money?
10、B: Err. Well, it depends on my wifes mood. A: Im attracted by you. What about you? B: Aha you must be joking Oh, I nearly forget to tell you that Ive just watched an interesting movies. If you have to say no to a request, your refusal will sound more polite if you begin with a statement of regret, s
11、uch as Im sorry, Id really like to, but. Then explain why your answer is no, e.g. Im really busy right now. If possible, suggest an alternative How about next week? Learning to learn Work in pairs. Act out the conversation about asking for a favour and refusing politely. Student A You will go on a t
12、rip with your family for two weeks and you would like to ask Student B to take care of you pet cat. Explain to him / her. Useful expressions Have you got a minute? Hello! Just the person I wanted to see. Well, the thing is I was just wondering if you could I promise Oh, come on, please Youd like to
13、send your pet cat to his / her flat to stay for 2 weeks. Your cat is well- behaved and wont make any trouble. You will treat him / her to dinner when you come back. Student B Student A would like you to do him / her a favour. You have to refuse politely. Explain to him / her. Useful expressions What
14、s up? Oh, you mean? Im afraid Im sorry, but I think it would be better to But maybe You dont want your room to be messy. Your parents wont allow it. You know another classmate who likes cats and maybe he / she would like to help. Work in pairs. Think of another situation and have a similar conversat
15、ion. Saying no when you just dont feel like doing something. Saying no because you dont have the time to meet a commitment. Saying no to a situation that makes you uncomfortable. Techniques to say NO Excuse yourself plainly. Make a counter-offer. Suggest a retry later. Use humility. Handle problem requests with bluntness. Write out a conversation between you and your little sister. Here is the situation: you need to go out at once because you have a date with your friend at the movie theatre. However, your little sister is doing her homework and needs your help with it. What should you do?
